Taxi Driver Online

News, comment and advice on the UK taxi and private hire trades

A ‘glimmer of hope’ in Leeds taxi driver dispute

Posted by admin on February 6th, 2010

Source: Yorkshire Evening Post

Taxi drivers in Leeds say there is a “glimmer of hope” in their fight for an overhaul of the city’s licencing policy. Leeds has a huge taxi community of more than 5,500 private hire and hackney drivers.

Frustration has been mounting in the past year following several unpopular new policies. Now, after several rounds of behind the scenes talks, a meeting to discuss a review of the unwelcome policies is being organised between union chiefs and licensing bosses.

Representatives of the hackney car trade also met with council chiefs this week to air their concerns. Bill Chard, from the GMB Private Hire Association, said: “There is nothing nailed down in policy form but in terms of process we are getting somewhere,” he said.

“They have agree to review a number of policies and have asked us to identify when those policies were introduced and to put forward (ideas] for a future plan. It’s a glimmer of hope.”

The YEP understands new research is now being undertaken by senior councillors and licensing chiefs to set down an “appropriate schedule of reviews”.

The suggested reviews will then be put into a forward plan for future Licensing and Regulatory Panel meetings. A full public consultation is also expected.

Posted in Driver licensing | No Comments »

Southampton taxi drivers in row over ‘English speaking’ stickers

Posted by admin on February 2nd, 2010

Source: Daily Echo

A ROW has broken out after several of Southampton’s cabbies starting displaying St George’s and Union Flag stickers proclaiming they were “English-speaking” drivers. It follows complaints from passengers about the standard of spoken English of some of the taxi drivers in the city.

There have also been complaints from passengers about the use of satellite navigation devices and over-charging. There are 267 hail-and-ride hackney carriage taxis in Southampton and a further 550 private hire vehicles. It is thought that about a dozen cabbies have put the stickers on their taxis.

But trade representatives fear the stickers have racist undertones and have called for them to be removed. Some of the drivers displaying them have already done so, but none wanted to comment.

Chairman of the Southampton cab section of Unite, Perry McMillan, said his ethnic minority members had been upset by the stickers. He said: “Surely all drivers speak English. If they don’t, what’s going on? We just hope that licensing officers can investigate this and satisfy the trade that this isn’t the case.”

Ian Hall, chairman of the Southampton Hackney Association, half of whose 126 members are from an Asian background, said: “I don’t think drivers should have these stickers in the back of their cars, because I think it’s racist. “If drivers have got these stickers, they need to take them down.”

Mr Hall said the night trade would “collapse” without ethnic minority drivers, who were buying the majority of taxi plates as they had money more readily available, often by clubbing together.

The stickers issue was raised at a secret trade consultation meeting with Southampton City Council. Civic chiefs are to order stickers to be removed if official complaints were lodged by passengers.

A council spokesman said: “We will of course look into any complaints or concerns from members of public. “People should contact the council and let us know if they see signs and stickers being used in taxis, particularly if they find them offensive.”

But Clive Johnson, chairman of Radio Taxis and the Southampton Trade Association, said: “These signs are not racial. They are a protest to the council, saying please make sure new drivers actually have command of the English language.

“There are a few guys going out there who cannot speak English and just bluff it. It doesn’t matter if they are Polish, Russian, French, Spanish, if they can’t communicate to passengers we have to take that as problem.”

Anyone who wants to become a taxi driver must hold a British driving licence, pass a medical, undergo a criminal record check and complete a “knowledge” test of Southampton.

Posted in Driver licensing, Security | No Comments »

Taxi drivers offered their Hackney Carriage licence forms in Braille

Posted by admin on January 30th, 2010

Source: Telegraph

Taxi drivers applying for their Hackney Carriage licence are being offered the forms in Braille by a council. A notice at the end reads: “You can get this Portsmouth City Council information in large print, Braille, audio or in another language….”

The council, a member of the Plain English Campaign, defended the forms. Head of customer services Louise Wilders said: “Obviously, a taxi driver would not need the Braille version, but they might find a foreign language version helpful.

“The form is also for employers to fill in - they could need a Braille version.”

The Braille system is a method that is widely used by blind people to read and write. Braille was devised in 1821 by Louis Braille, a blind Frenchman. Each Braille character or cell is made up of six dot positions, arranged in a rectangle containing two columns of three dots each.

Posted in Disability issues | No Comments »

Bath cabby let down by the police!

Posted by admin on January 28th, 2010

Source: This is Bath

A Bath taxi driver has criticised police for failing to come to his aid when he had three abusive yobs in the back of his cab – parked right outside the Manvers Street station. Grandfather Simon Gay said he was later told that what he should have done was “honk his horn” until someone came out.

Police have apologised over the incident, which took place in the early hours on Sunday morning, but say other calls had to take priority at that time. And Mr Gay’s complaint comes as the police and the city’s council are praised for their efforts to make Bath a safer place to visit at night.

Mr Gay had been driving up Broad Street at around 4am, with a passenger already in the back of his car when he was flagged down by three men who were soaking wet and who climbed into his vehicle and refused to get out. After realising there was nothing he could do to get them out, Mr Gay drove to the Manvers Street station, locked the car doors and phoned the non-emergency police number.

The 53-year-old, who has been a taxi driver for four years, said: “The only thing I could think of doing was to take them to the police station because I assumed it was covered with CCTV and then when they eventually did get out it would all be recorded.”

While Mr Gay was on the phone, the men managed to lean through the ventilation gap in the partition and open the back doors. They got out and taunted Mr Gay through his window before getting back into the cab and he once again locked the doors. This time the men became aggressive, splashing water around and threatening to cause damage to the car.

Eventually Mr Gay managed to calm them down while hoping that officers walking across the station forecourt might also help out. But when he realised that there was no prospect of immediate police help, he agreed to let them out.

However, as he unlocked the back doors, he also unlocked his own door and the men pulled out all of his personal belongings and threw them across the street. One of the men grabbed the harness used to assist wheelchair-bound passengers and ran off with it, forcing Mr Gay to leave his car unattended and give chase.

When he got back to the taxi the altercation became heated and Mr Gay phoned 999 because he was concerned about his own safety. But while he was answering a list of questions from the operator, the men wandered off and Mr Gay was left to pick up the pieces of his night.

Mr Gay, who lives in Radstock, said: “I am disgusted and I am really not sure what to do if this type of situation occurred again. “While all this was happening there were police cars passing by and driving in and out of the station, but nobody stopped to help.

“It wasn’t until two fares later, when I was driving down London Road, that I got a phone call from the police asking me if the matter had been resolved. “They are now saying to me that I should have pulled up onto the forecourt of the station, which is covered by CCTV, and honked my horn to alert someone.” He said he was also concerned that he had been asked for his name and address in direct earshot of the yobs.

Chief Superintendent Gary Davies said he was sorry that no officers had been available to deal with the incident and said that Bath police were committed to tackling anti-social behaviour. He said: “I can understand this gentleman’s frustration, and it is very regrettable that there were no officers able to respond to his call as quickly as he would have liked.

“It was a very busy night and all our resources were deployed dealing with a number of incidents. “Anti-social behaviour of any kind is something which causes us concern; taxi drivers have a right to conduct their lawful trade in safety, and I want to take action against anyone who poses a risk to that safety.

“We have been working, and continue to work, proactively and very hard with relevant partner agencies and organisations, including licensees, taxi firms and local authorities, to try to tackle anti-social behaviour.”

An investigation has now been launched to track down the people in the back of the taxi and Chef Supt Davies has appealed for anyone with information to come forward.

The chairman of the biggest taxi company in Bath, Abbey boss John Innerd said he had always found the police to be very efficient in dealing with any problems his drivers had and said officers did an “outstanding” job.

Posted in Crime and the trade | No Comments »

Crime drop in Chelmsford taxi marshal scheme

Posted by admin on January 25th, 2010

Security guards will continue to give a “reassuring presence” at taxi ranks in an Essex town following a drop in crime during a pilot, a council has said.

The scheme began in Chelmsford six months ago and since then public order offences have reduced in the area, the borough council said.

Marshals will be at Baddow Road taxi rank on Friday and Saturday nights for a further three months.

The new taxi rank at the town’s bus station will also get security staff.

Two Security Industry Authority (SIA) registered door staff will work at each site to ensure that people get into taxis safely, prevent queue jumping and stop people taking food and drink into taxis, the council said.

Ian Grundy, cabinet member for safer communities, said: “The feedback from taxi drivers and revellers was very positive, with both groups saying they would like the scheme to continue.

“Recent crime figures have also shown that there has been a real reduction in public order offences in the area.”

Posted in Ranks and access, Security | No Comments »

Cambridge to license third-world transport!

Posted by admin on January 22nd, 2010

Source: Cambridge News

TUK-tuks will be on the historic streets of Cambridge this summer - but don’t expect to be able to hail one. The motorised rickshaws will be allowed to operate as ‘private hire vehicles’.

But as they do not meet disability discrimination laws, they will not be allowed to operate as hackney carriage taxis, meaning people will not be able to hail one in the street.

Council officers have recommended the three-wheeled carriages be available for pre-booked guided tours only Cambridge city councillors approved the plans by entrepreneur Malcolm Fulcher to bring tuk-tuks to the city despite opposition from taxi drivers, who believe the lightweight carriages are unsafe.

Glenn Hall, chairman of Cambridge City Licensed Taxis Ltd, said: “I don’t think they are suitable for Cambridge. “They might be OK as a tourist gimmick in the Far East, but I won’t be looking forward to seeing them on the streets as a taxi driver.

“Our main concern has always been for the safety of the public and there have been numerous accidents with these tuk-tuks operating in other cities in the UK. “Cambridge’s roads are already congested and dangerous enough without adding more problems.”

However, Mr Hall welcomed the recommendation to ban the tuk tuks from operating as taxis. “There was one councillor pushing for this, but it’s not practicable. Hackney carriages have to be able to take people on all types of roads and comply with the disability Act - tuk-tuks clearly aren’t able to do either.”

In a report due to be considered by a Cambridge City Council licensing committee on Monday, officers said there was a duty on local authorities to ensure licensed vehicles were able to carry people with disabilities.

By allowing tuk-tuks to operate as taxis, the council would be failing to promote access for disabled people because the vehicles could not carry wheelchairs.

Cllr Simon Sedgwick-Jell, county councillor for the Abbey ward, and a Green party member, thought tuk-tuks would be a great way to get around the city centre. He said: “I think it would be a good idea to have them.

“One would assume they would be used almost invariably used within the core historic centre. “I can’t see them wandering up to the back end of Kings Hedges, and I don’t suppose anyone would want them to.”

Posted in Non-standard vehicles | No Comments »