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PostPosted: Tue Apr 22, 2025 6:05 pm 
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Current share price $75.23 up a bit.

US FTC sues Uber, alleging deceptive subscription practices

https://www.bbc.co.uk/news/articles/c1drkq0dy07o

The US Federal Trade Commission has filed a lawsuit against Uber, alleging the ride hailing and delivery company engaged in deceptive billing and cancellation practices.

The consumer protection watchdog accused Uber of charging customers for its Uber One subscription service without getting their consent and making it hard for users to cancel.

"The Trump-Vance FTC is fighting back on behalf of the American people," FTC Chairman Andrew Ferguson, a Trump appointee, said in a statement.

An Uber spokesperson denied the allegations, and it was "disappointed" that the FTC chose to move forward with the lawsuit.

Launched in 2021, the Uber One subscription service promises users perks including no-fee delivery and discounts on some rides and orders. The service can be purchased for $9.99 a month or $96 a year.

In its complaint filed on Monday, the FTC said that Uber has made suspending subscriptions "extremely difficult" for consumers, who can be subjected to navigating as many as 23 screens and taking up to 32 actions if they try to cancel.

In a point-by-point response, Uber disputed that allegation.

"[C]ancellations can now be done anytime in-app and take most people 20 seconds or less," Uber spokesman Ryan Thornton said in a statement.

Uber said that previously, to cancel, the consumer had to contact support within 48 hours of their next billing period but said that is no longer the case and customers can cancel at any time.

The FTC also alleges that many consumers said they were enrolled in Uber One without giving their consent. The complaint cites one consumer who claimed they were charged despite not having an Uber account.

Uber said in its response that it "does not sign up or charge consumers without their consent."

The legal action against Uber marks the FTC's first lawsuit filed against a major US tech company since President Donald Trump took office for his second term in January.

The agency's case against Meta - initiated during the first Trump administration - is now in its second week on trial.

The FTC alleges the company, which was previously known as Facebook, secured a social media monopoly with its acquisitions of photosharing app Instagram in 2012 and messaging service WhatsApp in 2014.

Meta has said the lawsuit from the FTC, which reviewed and approved those acquisitions, is "misguided."

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PostPosted: Wed Apr 23, 2025 5:52 pm 
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Location: Stamford Britains prettiest town till SKDC ruined it
A nice easter present for Ubers lawyers

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PostPosted: Wed Apr 23, 2025 10:10 pm 
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Onward and Upward for UBER all the while

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PostPosted: Wed May 07, 2025 7:03 pm 
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Uber falls short amid economic concerns and cheaper transport

https://www.thetimes.com/business-money ... -9fmpxbd23

Ride bookings and delivery orders at Uber Technologies fell shy of expectations in the first quarter, stoking fears of slowing demand against a gloomy economic outlook.

The San-Francisco-based company said gross bookings rose 18 per cent to $42.8 billion in the three months to the end of March, falling slightly short of analyst forecasts.

Uber’s overall revenue for the first quarter rose 17 per cent to $11.5 billion, which was also below Wall Street estimates, while adjusted profit grew 35 per cent to $1.9 billion.

Revenue from its ride-hailing business, which was affected by the Los Angeles wildfires and heavy snow in parts of the United States, rose 15 per cent while delivery revenue rose 18 per cent.

Prashanth Mahendra-Rajah, the company’s chief financial officer, said the strengthening of the US dollar against Brazilian, Mexican and Argentine currencies had resulted “in an outsized headwind” for the company.

Uber has struggled to match the high growth from the post-pandemic quarters and is also contending with lower ride prices with some customers seeking cheaper transport options.

Dara Khosrowshahi, the company’s chief executive, said it aims to keep “prices as low as possible” adding that the autonomous vehicles segment “is the single greatest opportunity ahead for Uber”.

In February, Uber launched “price lock pass”, a $2.99 monthly subscription offering consistent fares on designated routes, to attract budget-conscious commuters, competing with a similar feature that its rival Lyft started offering last year.

Shares in Uber fell $2.41, or 2.8 per cent, to $83.42 in New York as the first quarter results overshadowed a strong outlook for the current quarter. Its stock has risen roughly 42 per cent this year, making it among the top ten gainers in the US’s benchmark S&P 500 index.

The company expects bookings to be between $45.75 billion and $47.25 billion for the present quarter. This compares with Wall Street expectations of $45.8 billion. Uber anticipates it will deliver adjusted profits between $2.02 billion and $2.12 billion in the quarter.

It has also forecast a 1.5 per cent currency-related drag on gross bookings growth in the quarter owing to a stronger US dollar reducing the value of earnings from international markets.

Uber, founded in 2009 by Travis Kalanick and Garrett Camp, owns one of the world’s most popular taxi-hailing apps and also has interests in restaurant delivery, bike-sharing services and self-driving cars. Kalanick departed in 2017 after sexual harassment and privacy scandals at the business. The company has faced the threat of bans in cities including London and repeated legal challenges over its employment responsibilities towards its drivers.

Uber, which could benefit from autonomous vehicle technology, has struck a number of partnerships over the past year. In March it started offering driverless rides with Waymo, Alphabet’s self-driving car unit in Austin, Texas.

Khosrowshahi added that there “is still a lot of runway for growth” in its mobility division, matching customers with drivers, saying its key focus is to advance transportation in the suburbs and more sparse markets.

“Historically, rideshare has struggled in these areas because fewer drivers naturally means less reliability. Technology like ours can help to bridge that gap.”

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PostPosted: Thu May 08, 2025 8:34 am 
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Location: Stamford Britains prettiest town till SKDC ruined it
and of course in the UK their delivery rival deliveroo has just been swallowed up by door dash

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PostPosted: Fri May 09, 2025 4:45 pm 
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must be a real struggle

Quote:
gross bookings rose 18 per cent to $42.8 billion

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