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PostPosted: Fri Mar 06, 2009 4:53 am 
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toots wrote:
Taxi_boss_Uk wrote:
I was planning on taking today/tonight off but i should have known better. Now that our new computer system has been installed I've decided to go in to the office tonight to start building the data base's. We have less than 3 weeks till we go live and there's a lot of work still to do, for the next 10 day's or so we will be hard at it, hopefully this should leave us about a week to train all the call centre/control room staff as well as sort out any problems before we switch off the old system!


I don't want to appear rude but hadn't you better get cracking then or has it already done your head in and you need a break from it :D


I did the grave yard shift, 15.00 yesterday till 03.15 this morning, its the best time for me to get on without too many disturbances. I ended up doing other stuff for the first 3 hours, then i managed to get about a third of our street search database abbreviations done. it's going to be a long old job!


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PostPosted: Fri Mar 06, 2009 5:01 am 
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Sussex wrote:
Taxi_boss_Uk wrote:
OK guy's n gal's I'm back from sunny Harpenden, all went extremely well, thank the lord!........ shall we continue?

Will your local operator conditions allow you to use IVR?

i.e. no destination on bookings.


I looked into buying IVR last year, i thought it was good but a bit expensive so i didn't bother, our LO would have definitely had a problem with it but I'm on good terms with them so may have been able to work something out. I will probably end up buying it when the price comes down so I'm just going to wait and see what happens.


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PostPosted: Sun Mar 08, 2009 4:08 pm 
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Nothing much to report at the moment, I'm still working the grave yard shift building data bases, the system arrived with a full postcode database for a 50 mile radius of the city, that's a lot of data! I need to get Auriga to strip some of the c**p out of it, i think a 25 mile radius will be plenty even though it is very rural in these parts. I've now managed to complete
the first phase of editing the data slightly ahead of time, last night i started editing all of the flats, houses, views and courts, this is the brain numbing part that I'm not enjoying one bit!

We currently use zonal fares but we will be changing to mileage based fares when we go live in a couple of weeks time, this is the part that i am looking forward to getting set up as we have never before calculated our fares this way. Before i can do this we need to get Auriga to upload our different vehicle preferences as this is how the system calculates fares, we have approx 8 different vehicle types to set up. I'm hoping to complete all of this by the middle of next week which will be about 4 days ahead of the schedule that i have set for myself, this will then allow me an extra few days to get all the nitty gritty stuff sorted out.

I'm sorry if you guys find this stuff boring but just writing it all down somewhere helps me to figure everything out, I've still got a lot of work to do and it has to be done in a specific order and time frame, as the go live date gets closer I'm starting to get a little more excited!


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PostPosted: Sun Mar 08, 2009 4:18 pm 
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Location: Wirral
So will you be celebrating when it's done :D

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PostPosted: Sun Mar 08, 2009 5:04 pm 
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Taxi_boss_Uk wrote:
Nothing much to report at the moment, I'm still working the grave yard shift building data bases, the system arrived with a full postcode database for a 50 mile radius of the city, that's a lot of data! I need to get Auriga to strip some of the c**p out of it, i think a 25 mile radius will be plenty even though it is very rural in these parts. I've now managed to complete
the first phase of editing the data slightly ahead of time, last night i started editing all of the flats, houses, views and courts, this is the brain numbing part that I'm not enjoying one bit!

We currently use zonal fares but we will be changing to mileage based fares when we go live in a couple of weeks time, this is the part that i am looking forward to getting set up as we have never before calculated our fares this way. Before i can do this we need to get Auriga to upload our different vehicle preferences as this is how the system calculates fares, we have approx 8 different vehicle types to set up. I'm hoping to complete all of this by the middle of next week which will be about 4 days ahead of the schedule that i have set for myself, this will then allow me an extra few days to get all the nitty gritty stuff sorted out.

I'm sorry if you guys find this stuff boring but just writing it all down somewhere helps me to figure everything out, I've still got a lot of work to do and it has to be done in a specific order and time frame, as the go live date gets closer I'm starting to get a little more excited!



Does the Auriga system automatically double the fare for wheelchair users?

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PostPosted: Sun Mar 08, 2009 5:08 pm 
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Quote:
Does the Auriga system automatically double the fare for wheelchair users?


Why would it :?

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PostPosted: Sun Mar 08, 2009 5:16 pm 
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Location: Lincoln
toots wrote:
Quote:
Does the Auriga system automatically double the fare for wheelchair users?


Why would it :?


Because some PH companies that operate WAV's in Lincoln charge wheelchair users double fare for the privelege of using their service.

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PostPosted: Sun Mar 08, 2009 5:22 pm 
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jimbo wrote:
toots wrote:
Quote:
Does the Auriga system automatically double the fare for wheelchair users?


Why would it :?


Because some PH companies that operate WAV's in Lincoln charge wheelchair users double fare for the privelege of using their service.


:shock: Is that legal? Surely not

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 Post subject:
PostPosted: Sun Mar 08, 2009 5:27 pm 
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Location: Lincoln
toots wrote:
jimbo wrote:
toots wrote:
Quote:
Does the Auriga system automatically double the fare for wheelchair users?


Why would it :?


Because some PH companies that operate WAV's in Lincoln charge wheelchair users double fare for the privelege of using their service.


:shock: Is that legal? Surely not


I can charge no more than the metered fare from pick up, to drop off.

PH can think of a number, and then, (for wheelchair users) double it.

What's your view, "taxi" boss?

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 Post subject:
PostPosted: Sun Mar 08, 2009 5:36 pm 
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toots wrote:
So will you be celebrating when it's done :D


As churchill the dog would say "Oooohhhh YES" i am planning to have a nice break in May about 6 weeks after go live.


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PostPosted: Sun Mar 08, 2009 5:40 pm 
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jimbo wrote:
Taxi_boss_Uk wrote:
Nothing much to report at the moment, I'm still working the grave yard shift building data bases, the system arrived with a full postcode database for a 50 mile radius of the city, that's a lot of data! I need to get Auriga to strip some of the c**p out of it, i think a 25 mile radius will be plenty even though it is very rural in these parts. I've now managed to complete
the first phase of editing the data slightly ahead of time, last night i started editing all of the flats, houses, views and courts, this is the brain numbing part that I'm not enjoying one bit!

We currently use zonal fares but we will be changing to mileage based fares when we go live in a couple of weeks time, this is the part that i am looking forward to getting set up as we have never before calculated our fares this way. Before i can do this we need to get Auriga to upload our different vehicle preferences as this is how the system calculates fares, we have approx 8 different vehicle types to set up. I'm hoping to complete all of this by the middle of next week which will be about 4 days ahead of the schedule that i have set for myself, this will then allow me an extra few days to get all the nitty gritty stuff sorted out.

I'm sorry if you guys find this stuff boring but just writing it all down somewhere helps me to figure everything out, I've still got a lot of work to do and it has to be done in a specific order and time frame, as the go live date gets closer I'm starting to get a little more excited!



Does the Auriga system automatically double the fare for wheelchair users?


It will do whatever we tell it to do, we don't charge double for wheelchair users, never have, never will!


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 Post subject:
PostPosted: Sun Mar 08, 2009 5:43 pm 
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Posts: 316
jimbo wrote:
toots wrote:
jimbo wrote:
toots wrote:
Quote:
Does the Auriga system automatically double the fare for wheelchair users?


Why would it :?


Because some PH companies that operate WAV's in Lincoln charge wheelchair users double fare for the privelege of using their service.


:shock: Is that legal? Surely not


I can charge no more than the metered fare from pick up, to drop off.

PH can think of a number, and then, (for wheelchair users) double it.

What's your view, "taxi" boss?


Some companies do you are right, as long as a scale of fares is given to your LO, Ph companies can charge what they like, i choose not to charge any extra at all for wav vehicles.


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PostPosted: Sun Mar 08, 2009 5:46 pm 
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So who are you?

I must be having a Toots moment because I can't figure out who you think you are.

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 Post subject:
PostPosted: Sun Mar 08, 2009 5:53 pm 
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jimbo wrote:
So who are you?

I must be having a Toots moment because I can't figure out who you think you are.


I'm me obviously :lol: One of the other taxi bosses cant read/write very well so im definately not him :lol: the other big fleet owner is far too bent to write anything down as it could be incriminating, he's done enough bird already, so that just leaves me......honest Joe :lol:


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 Post subject:
PostPosted: Sun Mar 08, 2009 6:46 pm 
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Location: Wirral
Quote:
PH can think of a number, and then, (for wheelchair users) double it.



I know PH can set their own tariff but surely they can't legally charge more just because you're in a wheelchair :shock:

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