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PostPosted: Wed Aug 29, 2012 9:29 pm 
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wee eddie wrote:
Our Licensing Authority requires us to take the shortest route. So, I believe do many others

Ours ask us to take the shortest practical route. However the journey mentioned goes out of area ie from Ashfield to Nottingham City.

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PostPosted: Wed Aug 29, 2012 9:33 pm 
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wee eddie wrote:
Our Licensing Authority requires us to take the shortest route. So, I believe do many others


Passengers request goes before councils requirements :)


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PostPosted: Wed Aug 29, 2012 10:01 pm 
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Ok so it looks like there's scope to include the shortest distance as opposed to the fastest (that perhaps has more miles).

Before I code this in, I'm guessing this is something you'd want to see?

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PostPosted: Thu Aug 30, 2012 12:35 am 
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Whys it so Complicated...Ive got myself shown but the price example reads like this

"Price £20.80 (£17.60 - Day)"

The £17.60 Price is nearly right...what the hells the first shown price of £20.80...what one is the customer supposed to look at?

Is the £3.20 your take off the Booking? If yes how do you get paid and how do we get paid..Man, Im confused #-o

A nice Simple single price shown for Vehicle seating size and a nice Explanation or example of how we should enter our Price per mile would be handy.

It looks good, but it'd be nice to keep it a tad more user friendly for we simple drivers.


PS.

You really want to change the Confusing "Peak or Off Peak" bit and have Night or Day instead because the Definition of Off Peak is as follows.

Quote:
"off-peak
adj
of or relating to services as used outside periods of intensive use or electricity supplied at cheaper rates during the night"


Dunno about the others in here but My Prices go up Late at night and not down.


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PostPosted: Thu Aug 30, 2012 5:45 am 
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The 2 test figures are, I guess just examples and are not realy meant to be accurate. I signed up to the system and when you put your own prices in it is better. I believe that the first price show is the night price and the second price is the day price.

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PostPosted: Thu Aug 30, 2012 7:45 am 
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bloodnock wrote:
Whys it so Complicated...Ive got myself shown but the price example reads like this
"Price £20.80 (£17.60 - Day)"
The £17.60 Price is nearly right...what the hells the first shown price of £20.80...what one is the customer supposed to look at?
Is the £3.20 your take off the Booking? If yes how do you get paid and how do we get paid..Man, Im confused #-o
A nice Simple single price shown for Vehicle seating size and a nice Explanation or example of how we should enter our Price per mile would be handy.
It looks good, but it'd be nice to keep it a tad more user friendly for we simple drivers.

The price in bold was the current price and the brackets is the price for the next tariff. This was so that if Joe Punter checks a rate in the evening he can see "oh its £20.80, but £17.60 tomorrow morning which is when we're going". But displaying this data only works if it can be interpreted without explanation - clearly its confusing. Therefore I've taken your advice and removed the details about the second price and maybe I'll include it elsewhere later on.


bloodnock wrote:
Is the £3.20 your take off the Booking? If yes how do you get paid and how do we get paid..Man, Im confused #-o

No, I get paid nothing. You get paid when the Joe gets in the car cash in the normal way (or via card if he gives these details over the phone). I guess its important to remember that this isn't a Hailo style booking system, no payment is made through the website. The website is to be used as a tool for customers to find the price of a cab from A to B along with your contact details - its up to them to then ring, book and pay. I guess it can also be used by Cab firms to quickly calculate a fee from A to B as well.


bloodnock wrote:
Dunno about the others in here but My Prices go up Late at night and not down.

Yeah, which is the reason for the Peak/Off Peak terminology. I wasn't sure if all Firms operate "Day" and "Night" rates, so I opted for more generic terminology. I'll do my best to get that replaced to use Day/Night terms instead


bloodnock wrote:
It looks good, but it'd be nice to keep it a tad more user friendly for we simple drivers.

Thanks, thats certainly the plan for drivers and Joe :) Thanks for all your feedback

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PostPosted: Thu Aug 30, 2012 7:52 am 
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grandad wrote:
I signed up to the system and when you put your own prices in it is better


Thanks for signing up and your comments :D

I just wanted to clarify that the postcodes you put response times against, those will be the areas that the system will generate your quotes for.

For example, if a Firm A chooses to respond to PE1 and PE2 postcodes within 15minutes and don't select any others, when Joe Punter asks for a quote for a PE3 pickup then Firm A's quotes won't show - that make sense?

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PostPosted: Thu Aug 30, 2012 9:27 am 
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Last night I had it Cracked, the Night Time Prices in the off Peak Section, The Day Time Prices in the Peak Section...It showed the Day times prices First in Bolder font and the Night time Prices in Lighter font.

Come to it this Morning and now I am only seeing the Night Time tariff displayed??

I'm just about giving up the ghost here.. #-o


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PostPosted: Thu Aug 30, 2012 9:48 am 
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As the song says, things can only get better.

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PostPosted: Thu Aug 30, 2012 10:17 am 
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Location: Braintree, Essex.
grandad wrote:
As the song says, things can only get better.



Give it time, he's doing it for nothing trying to help us out, the least you can do is offer him a little advice so he can tweak it so it works right.

Taxi Drivers have no Patience at all.


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PostPosted: Thu Aug 30, 2012 10:51 am 
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Your Prices have a Flaw.

The Start point from the Pick up Address (Shown as "A" on the map) to the Destination Address (Shown as "B" on the Map) and shown and priced based on the Mileage between these points...eg £90.00 or 55 miles (110 miles total)

Should "A" not be Based on your Home base Post code, Then "B" your Pickup Point Then "C" your Drop off Destination Point and then Finally "D" your Home Base Postcode.

EG: Lets Say Im based in Little Dunnowt, I get a result from a run from Lesser Cuffington to Greater Chuffington, I do that run then I return home to Little Dunnowt.

Little Dunnowt is 10 Miles from Lesser Chuffington and Lesser Chuffington is 55 miles from Greater Chuffington and my base at Little Dunnowt is 65 miles from Greater Chuffington. Im travelling 130 miles but only being paid for 110 miles


A simple "A" to "B" only shows the Distance between those 2 points and it Fails to take into account the fact that you might have to Travel 10miles before you even get to "A" and you also the Distance from "B" back to your base might also mean another 10 miles of travelling.

Thats a average loss of around 10%/15% on my unacccounted miles on any Journey. Yes, It would vary from run to run dependent on the Distance between Pick up point and your base on any given run but it could lead to a loss of around 10%/15% or more per journey because we are only showing the Journey as being a simple A-2-B run.

If we all lived at or on route between "A" and "B" we would be fine...So is it Possible for you to factor in the Overall Milages based on the four Different points of the Journey?


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PostPosted: Thu Aug 30, 2012 11:17 am 
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bloodnock wrote:
Last night I had it Cracked, the Night Time Prices in the off Peak Section, The Day Time Prices in the Peak Section...It showed the Day times prices First in Bolder font and the Night time Prices in Lighter font.

Come to it this Morning and now I am only seeing the Night Time tariff displayed??

I'm just about giving up the ghost here.. #-o


I'll try and clarify
The prices in bold were the CURRENT price being charged. So if your punter was searching at 14:00 it would use your rate you've set for that time and the other rate (say after 19:00-07:00 or however you work) would be in brackets. But as discussed, this seemed to confuse people seeing two prices, so I've got it to display the current charging rate at the time of the search only.
What I'll probably do, is include a bit of blurb further down in the quote that says "If you get this cab after xx:xx then it'll cost you £xx.xx". does that make sense

The bit about Peak/Off Peak is really just terminology really. If we're agreed that Night time is generally charged at a higher rate I'll just change the text from Peak to Night :)

Does this help? Please check back later when I hope to have that bit "more friendly"

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PostPosted: Thu Aug 30, 2012 11:38 am 
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bloodnock wrote:
Your Prices have a Flaw.

The Start point from the Pick up Address (Shown as "A" on the map) to the Destination Address (Shown as "B" on the Map) and shown and priced based on the Mileage between these points...eg £90.00 or 55 miles (110 miles total)

Should "A" not be Based on your Home base Post code, Then "B" your Pickup Point Then "C" your Drop off Destination Point and then Finally "D" your Home Base Postcode.

EG: Lets Say Im based in Little Dunnowt, I get a result from a run from Lesser Cuffington to Greater Chuffington, I do that run then I return home to Little Dunnowt.

Little Dunnowt is 10 Miles from Lesser Chuffington and Lesser Chuffington is 55 miles from Greater Chuffington and my base at Little Dunnowt is 65 miles from Greater Chuffington. Im travelling 130 miles but only being paid for 110 miles


A simple "A" to "B" only shows the Distance between those 2 points and it Fails to take into account the fact that you might have to Travel 10miles before you even get to "A" and you also the Distance from "B" back to your base might also mean another 10 miles of travelling.

Thats a average loss of around 10%/15% on my unacccounted miles on any Journey. Yes, It would vary from run to run dependent on the Distance between Pick up point and your base on any given run but it could lead to a loss of around 10%/15% or more per journey because we are only showing the Journey as being a simple A-2-B run.

If we all lived at or on route between "A" and "B" we would be fine...So is it Possible for you to factor in the Overall Milages based on the four Different points of the Journey?


Hi bloodnock

That's a very good point, and I did think of this however as you say, there’s a few variables to factor in there such as each run is different and will you always be based at this point at the start of every pickup (i.e. will be on the way back from a different journey cross town etc.)

The only way I thought I could tackle this would be to allow you guys to set different “premiums” based on postcodes, pre-configuered with your postcode/response times. So for example:
- If you’re based in PE1 and you get a pickup from PE1, there is no premium charged; just the cost of from A to B.
- However, if you get a job from PE5 to PE6 you could already have PE5 pickups charged with a small premium to allow for this

Which kind of works, but then
- If your punter wants to PE5 to PE1, they might be upset that they are paying more than PE1 to PE5 – which is the same journey that you’d run anyway

Plus, I don’t want to give you endless amounts of tick boxes and textboxes to fillout. I know from when I'm the punter and I catch a taxi to town, I expect the return journey to cost the same as the outbound (and is advertised as such on the local leaflet drops).

So yeah, that’s where I got to with that. But as always, I’m open to suggestions :wink:

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PostPosted: Thu Aug 30, 2012 12:57 pm 
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TaxiPricer.com wrote:
bloodnock wrote:
Your Prices have a Flaw.

The Start point from the Pick up Address (Shown as "A" on the map) to the Destination Address (Shown as "B" on the Map) and shown and priced based on the Mileage between these points...eg £90.00 or 55 miles (110 miles total)

Should "A" not be Based on your Home base Post code, Then "B" your Pickup Point Then "C" your Drop off Destination Point and then Finally "D" your Home Base Postcode.

EG: Lets Say Im based in Little Dunnowt, I get a result from a run from Lesser Cuffington to Greater Chuffington, I do that run then I return home to Little Dunnowt.

Little Dunnowt is 10 Miles from Lesser Chuffington and Lesser Chuffington is 55 miles from Greater Chuffington and my base at Little Dunnowt is 65 miles from Greater Chuffington. Im travelling 130 miles but only being paid for 110 miles


A simple "A" to "B" only shows the Distance between those 2 points and it Fails to take into account the fact that you might have to Travel 10miles before you even get to "A" and you also the Distance from "B" back to your base might also mean another 10 miles of travelling.

Thats a average loss of around 10%/15% on my unacccounted miles on any Journey. Yes, It would vary from run to run dependent on the Distance between Pick up point and your base on any given run but it could lead to a loss of around 10%/15% or more per journey because we are only showing the Journey as being a simple A-2-B run.

If we all lived at or on route between "A" and "B" we would be fine...So is it Possible for you to factor in the Overall Milages based on the four Different points of the Journey?


Hi bloodnock

That's a very good point, and I did think of this however as you say, there’s a few variables to factor in there such as each run is different and will you always be based at this point at the start of every pickup (i.e. will be on the way back from a different journey cross town etc.)

The only way I thought I could tackle this would be to allow you guys to set different “premiums” based on postcodes, pre-configuered with your postcode/response times. So for example:
- If you’re based in PE1 and you get a pickup from PE1, there is no premium charged; just the cost of from A to B.
- However, if you get a job from PE5 to PE6 you could already have PE5 pickups charged with a small premium to allow for this

Which kind of works, but then
- If your punter wants to PE5 to PE1, they might be upset that they are paying more than PE1 to PE5 – which is the same journey that you’d run anyway

Plus, I don’t want to give you endless amounts of tick boxes and textboxes to fillout. I know from when I'm the punter and I catch a taxi to town, I expect the return journey to cost the same as the outbound (and is advertised as such on the local leaflet drops).

So yeah, that’s where I got to with that. But as always, I’m open to suggestions :wink:


how about a wee Asterisk *Warning that an additional Mileage fee may be charged by the operator whilst travelling to your pick up point.


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PostPosted: Thu Aug 30, 2012 1:44 pm 
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Just quickly, I've changed the rates to be "Day Rate" and "Night Rate" - hopefully this should avoid any further confusion :)
Forget peak/off peak was ever there...

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