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| Flight Delays http://www.taxi-driver.co.uk/phpBB2/viewtopic.php?f=1&t=20370 |
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| Author: | bloodnock [ Mon Oct 01, 2012 8:22 pm ] |
| Post subject: | Flight Delays |
Just out of Curiosity what do you do if you have been booked or booked and also already paid for an Airport Pick up and the Flights running late and Jeopardises the rest of your days work. After Driving 60 miles to the Airport Do you or would you Give them an hours grace beyond their agreed Arrival time then leave them to their own devices or do you wait for an Indefinite amount of time and bugger up the day for your other clients in the process. Whats a Reasonable amount of time your expected to wait, and if you have held good your side of the Bargain and been there at the airport on time then waited an hour before you had to leave, would you keep the money paid on their outward journey. I guess you could arrange another Taxi for them, But if you have already driven 60 miles of a 120 miles round trip who's the Financial loser? You for paying for another Taxi or them for Paying for another Taxi because of their late arrival? What's a Reasonable amount of time, Once they are in flight you cant contact your Clients and nor can they contact you. Answers on a post card please..cos one Day it's going to happen to most of us. |
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| Author: | Nidge2 [ Mon Oct 01, 2012 9:13 pm ] |
| Post subject: | Re: Flight Delays |
By delay do you mean it's been diverted to another airport or delayed by something that's happend at the airport it was coming from? When setting off for the airport make sure it's confirmed as landing at that time. |
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| Author: | bloodnock [ Mon Oct 01, 2012 9:22 pm ] |
| Post subject: | Re: Flight Delays |
Nidge2 wrote: By delay do you mean it's been diverted to another airport or delayed by something that's happend at the airport it was coming from? When setting off for the airport make sure it's confirmed as landing at that time. By Delay i mean any unforeseen event which you as a Taxi/PH driver may not be aware of until your already at the Airport or very close to it....often a Delay on an hour long Internal flight doesn't show up until your looking at the Airport arrival screens...and by then you Cant change your Days runs nor arrange an alternative. And not all punters are considerate enough to inform you of last minute departures leading to last minute delays, some are not even contactable. |
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| Author: | Sussex [ Mon Oct 01, 2012 9:39 pm ] |
| Post subject: | Re: Flight Delays |
Leave it late before you leave. If they have already paid they ain't going to walk home. |
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| Author: | bloodnock [ Mon Oct 01, 2012 9:42 pm ] |
| Post subject: | Re: Flight Delays |
Sussex wrote: Leave it late before you leave. If they have already paid they ain't going to walk home. But if you leave it to late......every other Client of your Day will be made late as well, and some runs you just cant pass on. |
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| Author: | Sussex [ Mon Oct 01, 2012 9:45 pm ] |
| Post subject: | Re: Flight Delays |
bloodnock wrote: Sussex wrote: Leave it late before you leave. If they have already paid they ain't going to walk home. But if you leave it to late......every other Client of your Day will be made late as well, and some runs you just cant pass on. A good point, but there isn't really any other answer than that or get used to waiting. If the punters ring you when they have landed then that helps. |
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| Author: | bloodnock [ Mon Oct 01, 2012 10:04 pm ] |
| Post subject: | Re: Flight Delays |
Sussex wrote: bloodnock wrote: Sussex wrote: Leave it late before you leave. If they have already paid they ain't going to walk home. But if you leave it to late......every other Client of your Day will be made late as well, and some runs you just cant pass on. A good point, but there isn't really any other answer than that or get used to waiting. If the punters ring you when they have landed then that helps. I dunno...I reckon that if you Waited up to an hour you have more than honoured your side of any collection time agreement and the onus would pass from yourself to that of the late arriving client whether the fault was of their making or not..one thing for sure is that the late running airline couldn't give a stuff or compensate their passengers for any extra taxi fare cost's. |
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| Author: | christopherwk [ Tue Oct 02, 2012 12:17 am ] |
| Post subject: | Re: Flight Delays |
If I have an airport pick up, I don't generally take on any more work (booked through myself as an operator) for the rest of the day, just it case this does happen, and it has happened! I'm able to take on sub-contract jobs for firms after the airport pick up, but only those who have large number of drivers. So if a flight comes in late, I can tell the company (I'm doing the sub-contracting job afterwards), and they can just get another driver to cover that job, with no financial loss to myself (though the company in question may be slightly displeased, though I will tell them I got a previous job which is an airport pick up, so they will understand if I will be delayed). Furthermore, I won't take sub-contract work from other one-owner-driver-operators, since if I can't do their job it will mess them up as well, as they may have trouble finding cover quick enough. |
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| Author: | Nidge2 [ Tue Oct 02, 2012 4:24 am ] |
| Post subject: | Re: Flight Delays |
bloodnock wrote: Nidge2 wrote: By delay do you mean it's been diverted to another airport or delayed by something that's happend at the airport it was coming from? When setting off for the airport make sure it's confirmed as landing at that time. By Delay i mean any unforeseen event which you as a Taxi/PH driver may not be aware of until your already at the Airport or very close to it....often a Delay on an hour long Internal flight doesn't show up until your looking at the Airport arrival screens...and by then you Cant change your Days runs nor arrange an alternative. And not all punters are considerate enough to inform you of last minute departures leading to last minute delays, some are not even contactable. It's a risk you've got to take I'm afraid. If the airport is like you say 60 miles away and it's an international flight it's a risk IMO. |
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| Author: | grandad [ Tue Oct 02, 2012 6:02 am ] |
| Post subject: | Re: Flight Delays |
Draw up some decent terms and conditions. In ours we have put that waiting time is charged at £5 per 15 minutes after the first 30 minutes from the time that the flight was scheduled to land unless we have been able to confirm any delays. We also state that after 1 hour of waiting the car will return to base if it is required for other work. The customer has to stipulate at the time of booking if they want the car to wait at the waiting rate or return to base (no refund). There are tick boxes on the booking form for the customer to use. |
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| Author: | bloodnock [ Tue Oct 02, 2012 7:03 am ] |
| Post subject: | Re: Flight Delays |
grandad wrote: Draw up some decent terms and conditions. In ours we have put that waiting time is charged at £5 per 15 minutes after the first 30 minutes from the time that the flight was scheduled to land unless we have been able to confirm any delays. We also state that after 1 hour of waiting the car will return to base if it is required for other work. The customer has to stipulate at the time of booking if they want the car to wait at the waiting rate or return to base (no refund). There are tick boxes on the booking form for the customer to use. Thats a good Idea...nice n simple too.. |
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| Author: | roythebus [ Tue Oct 02, 2012 7:23 am ] |
| Post subject: | Re: Flight Delays |
Which is the reason I don't do airport runs! risk getting stuck on the M25, delays at the airports, excessive parking charges....then the run at 60p a mile or less, which is what others seem to charge in my area, why bother? At least with the local shopping runs it's £1 a mile! |
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| Author: | wannabeeahack [ Tue Oct 02, 2012 11:54 am ] |
| Post subject: | Re: Flight Delays |
I watch teletext to see "landed" and leave - im midway between EMA and BHX and they can wait for me....i find that better |
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| Author: | bloodnock [ Tue Oct 02, 2012 12:10 pm ] |
| Post subject: | Re: Flight Delays |
Most of my Clients are seldom the "Waiting" type...and they are Important clients on several levels. I usually have a Plan "B"...but that can go out the Window if there's some kind of Incident on the roads, but that would apply to every other road user and they cant be exempt from such incidents. My Bug Bear is being late due to delayed flights for my other clients as I loathe arriving late for anything or anyone. |
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| Author: | wannabeeahack [ Tue Oct 02, 2012 12:58 pm ] |
| Post subject: | Re: Flight Delays |
my best ever was 3 years ago, i was booked and waiting at BHX at about 3am, all going well except the snow the punter gang "we are ready now" fine "except we are at Manchester, can you fetch us...." HELLO? IVE NO SIGNAL< I CANT HEAR YOU.......OH DAMN HES GONE.... |
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