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wannabeeahack
 Post subject: Insurance again...
PostPosted: Thu Oct 11, 2012 3:15 pm 
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Location: Twixt Heaven and Hell, but nearest Hell
So 6 weeks ago my brokers got confirmation i was due a £700 refund

"it takes 6 to 8 weeks"

yesterday i rang the brokers only to be told "it needs our directors signature and they arent in every day, you will have a cheque within 2 weeks"

after i thought "if the BROKERS directors have to sign it, it must be in the BROKERS bank"....


had again..... :oops:


funny how a refund takes 8 weeks, when a premium has to be paid there and then

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2 Jobs
 Post subject: Re: Insurance again...
PostPosted: Thu Oct 11, 2012 4:09 pm 
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The Financial Services Authority have a rule on "Treating Customers Fairly". That ain't, you have grounds for an "official" complaint. Complete bo !! 0 x.

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skippy41
 Post subject: Re: Insurance again...
PostPosted: Thu Oct 11, 2012 6:11 pm 
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They could be keeping it towards next years premiums, if they are look on the bright side you will have less to pay when its due
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wannabeeahack
 Post subject: Re: Insurance again...
PostPosted: Thu Oct 11, 2012 6:37 pm 
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skippy41 wrote:
They could be keeping it towards next years premiums, if they are look on the bright side you will have less to pay when its due


will it gain interest?

theyve had it since december

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wannabeeahack
 Post subject: Re: Insurance again...
PostPosted: Thu Oct 11, 2012 6:38 pm 
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2 Jobs wrote:
The Financial Services Authority have a rule on "Treating Customers Fairly". That ain't, you have grounds for an "official" complaint. Complete bo !! 0 x.


probably they time it just to skim in under the time any complaint takes

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gusmac
 Post subject: Re: Insurance again...
PostPosted: Thu Oct 11, 2012 8:23 pm 
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wannabeeahack wrote:
2 Jobs wrote:
The Financial Services Authority have a rule on "Treating Customers Fairly". That ain't, you have grounds for an "official" complaint. Complete bo !! 0 x.


probably they time it just to skim in under the time any complaint takes


Complain anyway

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wannabeeahack
 Post subject: Re: Insurance again...
PostPosted: Thu Oct 11, 2012 9:08 pm 
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skippy41 wrote:
They could be keeping it towards next years premiums, if they are look on the bright side you will have less to pay when its due


your assuming ill want to renew

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edders23
 Post subject: Re: Insurance again...
PostPosted: Thu Oct 11, 2012 9:20 pm 
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Are they a local broker one of the bigger brokers ?

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grandad
 Post subject: Re: Insurance again...
PostPosted: Fri Oct 12, 2012 12:42 am 
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wannabeeahack wrote:
will it gain interest?


Who knows. One thing is for sure.................I have lost interest now. :D

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Grandad,
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wannabeeahack
 Post subject: Re: Insurance again...
PostPosted: Fri Oct 12, 2012 10:54 am 
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edders23 wrote:
Are they a local broker one of the bigger brokers ?


Insurance shop, Birmingham

LV Insurance

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gusmac
 Post subject: Re: Insurance again...
PostPosted: Sat Oct 13, 2012 7:17 pm 
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Send them an invoice for lost interest at the bank's usual rate and pursue it through small claims.
set the bailiffs on them if they don't pay... :badgrin:

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grandad
 Post subject: Re: Insurance again...
PostPosted: Sat Oct 13, 2012 7:44 pm 
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gusmac wrote:
Send them an invoice for lost interest at the bank's usual rate

What is the current rate, about 0.1%?

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Grandad,
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gusmac
 Post subject: Re: Insurance again...
PostPosted: Sat Oct 13, 2012 7:56 pm 
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grandad wrote:
gusmac wrote:
Send them an invoice for lost interest at the bank's usual rate

What is the current rate, about 0.1%?


Unauthorised borrowing is a lot more than that :wink:

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wannabeeahack
 Post subject: Re: Insurance again...
PostPosted: Sat Oct 13, 2012 8:18 pm 
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£1/day upto £2K at Halifax, £2/day over £2K and £5/day if unauthorised overdraft

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