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Longest a customer has been left waiting
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Author:  edders23 [ Thu Jul 04, 2013 9:55 pm ]
Post subject:  Longest a customer has been left waiting

today i got a call at 10.30 for a fare at a local doctors surgery I told them there would be about a 15 minute wait because we were very busy around that time the car got there about 10.50 couldn't find the passenger the staff at the surgery couldn't find him anywhere so i told the driver to take another fare that was also waiting at the same place. just in case he had nipped off somewhere and come back I got another driver to call in on their way back into town and have a quick look they couldn't find him either!

At 13.45 I got a call from someone asking why this gentleman was still waiting for his taxi the surgery car park was mentioned so I sent another car up and he fouund the passenger quite a way from the entrance of the surgery. I then got a call from the passengers wife asking if we had picked him up at all as he was very late I was able to tell her that a taxi was bringing him home now !!

So thats 3 hours before the wheres my taxi call :oops: :shock: :shock: :shock: :shock:

Author:  wannabeeahack [ Thu Jul 04, 2013 10:01 pm ]
Post subject:  Re: Longest a customer has been left waiting

Buses are worse

Image

Author:  Tico [ Sat Jul 06, 2013 1:01 pm ]
Post subject:  Re: Longest a customer has been left waiting

punters fault driver did all he could

Author:  edders23 [ Sat Jul 06, 2013 6:39 pm ]
Post subject:  Re: Longest a customer has been left waiting

Tico wrote:
punters fault driver did all he could



The staff at the Surgery could have got him to sit and wait inside instead of letting him wander off !!

Author:  wannabeeahack [ Sun Jul 07, 2013 10:53 pm ]
Post subject:  Re: Longest a customer has been left waiting

edders23 wrote:
Tico wrote:
punters fault driver did all he could



The staff at the Surgery could have got him to sit and wait inside instead of letting him wander off !!


surgery staff often stop me wandering too

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