Taxi Driver Online
http://www.taxi-driver.co.uk/phpBB2/

Petty complaints
http://www.taxi-driver.co.uk/phpBB2/viewtopic.php?f=1&t=23337		 Page 1 of 1
Author:  sasha [ Sun Nov 03, 2013 6:21 pm ]
Post subject:  Petty complaints
Just some of the complaints received by the office over the last couple of months, and each one resulted in the driver being called to the office to explain themselves as per procedure;

Didn't like the radio station tuned to,
Radio on too quiet,
Air freshener too strong,
Heater set too hot/cold,
Driver didn't chat on journey,
Driver looked sad,
Was late for an appointment and driver wouldn't go above 30mph,
Driver would'nt let me in because I had a can of lager,
Driver refused to take me because I didn't have any money,

And the best has to be, the seat covers were PVC not real leather #-o :roll:
Author:  cabby john [ Sun Nov 03, 2013 6:24 pm ]
Post subject:  Re: Petty complaints
sasha wrote:
Just some of the complaints received by the office over the last couple of months, and each one resulted in the driver being called to the office to explain themselves as per procedure;

Didn't like the radio station tuned to,
Radio on too quiet,
Air freshener too strong,
Heater set too hot/cold,
Driver didn't chat on journey,
Driver looked sad,
Was late for an appointment and driver wouldn't go above 30mph,
Driver would'nt let me in because I had a can of lager,
Driver refused to take me because I didn't have any money,

And the best has to be, the seat covers were PVC not real leather #-o :roll:


A shame that the office do not use common sense............calling the drivers in ffs.
Author:  edders23 [ Sun Nov 03, 2013 8:01 pm ]
Post subject:  Re: Petty complaints
I never get complaints of that nature just the occassional complaint that a driver was not being helpful enough but there again most of my drivers are flexible enough with the customers to not give cause except one who is no longer with us and in fact is now on the dole I believe because no one wants him :lol:
Author:  Sussex [ Sun Nov 03, 2013 9:27 pm ]
Post subject:  Re: Petty complaints
sasha wrote:
Just some of the complaints received by the office over the last couple of months, and each one resulted in the driver being called to the office to explain themselves as per procedure;

Didn't like the radio station tuned to,
Radio on too quiet,
Air freshener too strong,
Heater set too hot/cold,
Driver didn't chat on journey,
Driver looked sad,
Was late for an appointment and driver wouldn't go above 30mph,
Driver would'nt let me in because I had a can of lager,
Driver refused to take me because I didn't have any money,

And the best has to be, the seat covers were PVC not real leather #-o :roll:

I suspect they were all after free rides or vouchers.
Author:  wannabeeahack [ Tue Nov 05, 2013 1:06 pm ]
Post subject:  Re: Petty complaints
I remember well telling a punter to ring the boss and gave him the number, he rang it from the back seat en-route

his face was a picture when my phone rang
Author:  GBC [ Tue Nov 05, 2013 11:58 pm ]
Post subject:  Re: Petty complaints
If I had anyone complaining about the above tosh, they'd be hailing another cab. :roll:

Or 'hailoing' one at £15!
Author:  Nidge2 [ Wed Nov 06, 2013 6:31 am ]
Post subject:  Re: Petty complaints
The best one I had was a women who phoned up to the office because I'd gone over some road humps taking her the shortest route to her destination. She phoned up the office and said "it was her monthly blob cycle and had stomach ache". :shock: :lol:
Author:  grandad [ Wed Nov 06, 2013 7:51 am ]
Post subject:  Re: Petty complaints
We have just started a new school run. One of the parents has been ringing up county hall every day with one complaint or another. Yesterday she couldn't get through to county hall, so she rang me instead. Apparently we are the 4th company to have this contract since September!!!
Author:  Nidge2 [ Wed Nov 06, 2013 3:02 pm ]
Post subject:  Re: Petty complaints
grandad wrote:
We have just started a new school run. One of the parents has been ringing up county hall every day with one complaint or another. Yesterday she couldn't get through to county hall, so she rang me instead. Apparently we are the 4th company to have this contract since September!!!



Bin it.
Author:  gusmac [ Wed Nov 06, 2013 3:08 pm ]
Post subject:  Re: Petty complaints
grandad wrote:
Apparently we are the 4th company to have this contract since September!!!
I wonder why? :shock:
Author:  grandad [ Wed Nov 06, 2013 3:46 pm ]
Post subject:  Re: Petty complaints
gusmac wrote:
grandad wrote:
Apparently we are the 4th company to have this contract since September!!!
I wonder why? :shock:

We now know why don't we. But at the price I have on the job we will keep going and hope she gets bored. :wink:
Author:  wannabeeahack [ Wed Nov 06, 2013 3:48 pm ]
Post subject:  Re: Petty complaints
Nidge2 wrote:
The best one I had was a women who phoned up to the office because I'd gone over some road humps taking her the shortest route to her destination. She phoned up the office and said "it was her monthly blob cycle and had stomach ache". :shock: :lol:


when I did ambulance work i went slower than normal with a bypass patient going in for checkup, all his ribs had been broken open to access his ticker......
Author:  wannabeeahack [ Wed Nov 06, 2013 3:50 pm ]
Post subject:  Re: Petty complaints
grandad wrote:
We have just started a new school run. One of the parents has been ringing up county hall every day with one complaint or another. Yesterday she couldn't get through to county hall, so she rang me instead. Apparently we are the 4th company to have this contract since September!!!


on speaking to an owner who did my old run before me it transpired one mum asked him outright what he was getting

then rang county and offered to do it cheaper!
Author:  grandad [ Wed Nov 06, 2013 7:37 pm ]
Post subject:  Re: Petty complaints
grandad wrote:
We have just started a new school run. One of the parents has been ringing up county hall every day with one complaint or another. Yesterday she couldn't get through to county hall, so she rang me instead. Apparently we are the 4th company to have this contract since September!!!

Today's complaint was that the driver did not take her son all the way to the front door. County hall have told her that the driver is not allowed to leave the vehicle whilst there are other children on board and that it is her job as a parent to meet the child at the gate.
Author:  wannabeeahack [ Wed Nov 06, 2013 7:50 pm ]
Post subject:  Re: Petty complaints
grandad wrote:
grandad wrote:
We have just started a new school run. One of the parents has been ringing up county hall every day with one complaint or another. Yesterday she couldn't get through to county hall, so she rang me instead. Apparently we are the 4th company to have this contract since September!!!

Today's complaint was that the driver did not take her son all the way to the front door. County hall have told her that the driver is not allowed to leave the vehicle whilst there are other children on board and that it is her job as a parent to meet the child at the gate.


Big up for county!

ive one where ive not stopped the car and mum lets him run out the front door, giving the escort no chance to grab him despite it being on his contract notes that he is prone to bolting

ive started dropping the escort before pulling onto the drive meaning the escort is at the door faster
Page 1 of 1 All times are UTC [ DST ]
Powered by phpBB® Forum Software © phpBB Group
http://www.phpbb.com/