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| A result. http://www.taxi-driver.co.uk/phpBB2/viewtopic.php?f=1&t=23627 |
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| Author: | cabby john [ Wed Dec 18, 2013 2:19 pm ] |
| Post subject: | A result. |
My A.A membership was up for renewal. Last year we paid £143.99,up about £5 on the previous year, but acceptable - this year they wanted £221.52 .I got on the phone and spoke to a nice gentlemen with an African accent that was none too easy to understand, however when it comes to money, I have been known to be patient..........to a point. Anyway, after pointing out the errors of the ways of the A.A giving new customers the same facilities for £119, and rewarding loyal customers by charging them a whooping £102 more, I eventually after much interpretation got them to drop it down to (if I remember correctly) £147 ish.The trouble was that by now as I had been on the phone about 20/25 mins, and my heels had got dug into the carpet , so it was by now - sorry mate I want to renew.......but as a loyal customer I want the same price as a new customer - or better.The guy would not budge, and by now I was starting to speak with a similar accent as him, I did not think that it would go down well with the family so I told the guy I would not be renewing. Tbh it was not because of the accent that I did not renew, it was really to do with the money, however the accent was becoming an issue, if you know what I mean I said to missus cabby - now the game of poker begins Lo and behold a week or so later a delicate little voice comes on the phone telling us something we knew, " You have not renewed your A.A membership", yes we said, we know because we are the ones that pay. After explaining how we as long term customers were being "Abused/taken advantage of/not being looked after etc etc by the A.A, the young lady (sounded young) said hang on a minute I will speak to my supervisor...........I love supervisors xxxxxxxxxxxxx £119 - thank you very much, I was not holding a full house..........but I guess I did hold the money. |
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| Author: | roythebus [ Wed Dec 18, 2013 4:17 pm ] |
| Post subject: | Re: A result. |
I had a similar conversation with an Asian-sounding gent at the AA. My price too came down to £119, but I'd already got cover with an online provider at £89 INCLUDING full European cover! |
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| Author: | cabby john [ Wed Dec 18, 2013 4:56 pm ] |
| Post subject: | Re: A result. |
roythebus wrote: I had a similar conversation with an Asian-sounding gent at the AA. My price too came down to £119, but I'd already got cover with an online provider at £89 INCLUDING full European cover! That is a good one, is that including actual "Taxi" cover. It was no good me putting it down as a saloon and taking off all of the signage (as some do) as mine is an E7 - and sort of stands out. |
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| Author: | grandad [ Wed Dec 18, 2013 5:34 pm ] |
| Post subject: | Re: A result. |
cabby john wrote: roythebus wrote: I had a similar conversation with an Asian-sounding gent at the AA. My price too came down to £119, but I'd already got cover with an online provider at £89 INCLUDING full European cover! That is a good one, is that including actual "Taxi" cover. It was no good me putting it down as a saloon and taking off all of the signage (as some do) as mine is an E7 - and sort of stands out. A few years ago I had AA cover with my bank account. I had to call them out twice to recover our stretched limos. It was never a problem. |
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| Author: | mancityfan [ Wed Dec 18, 2013 5:43 pm ] |
| Post subject: | Re: A result. |
I paid £87 pounds with aa in August, and yes I had to haggle, like I do every year. |
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| Author: | cabby john [ Wed Dec 18, 2013 8:18 pm ] |
| Post subject: | Re: A result. |
mancityfan wrote: I paid £87 pounds with aa in August, and yes I had to haggle, like I do every year. Was that for a recognisable taxi? |
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| Author: | mancityfan [ Wed Dec 18, 2013 9:13 pm ] |
| Post subject: | Re: A result. |
Yes I'm a hackney, I used to be in the rac for 10 yrs, then the first time I needed em, they wouldn't come out because I was a taxi, so when I went over to the aa I made sure. |
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| Author: | cabby john [ Wed Dec 18, 2013 9:24 pm ] |
| Post subject: | Re: A result. |
mancityfan wrote: Yes I'm a hackney, I used to be in the rac for 10 yrs, then the first time I needed em, they wouldn't come out because I was a taxi, so when I went over to the aa I made sure. Just wondering the difference - ours is,....... Roadside Home start Relay Joint membership i.e Mrs. If you have got all of that as well...........then I need to brush up on my poker skills
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| Author: | mancityfan [ Wed Dec 18, 2013 9:47 pm ] |
| Post subject: | Re: A result. |
Same but no home start. |
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| Author: | Sussex [ Wed Dec 18, 2013 10:13 pm ] |
| Post subject: | Re: A result. |
cabby john wrote: My A.A membership was up for renewal. Last year we paid £143.99,up about £5 on the previous year, but acceptable - this year they wanted £221.52 .I got on the phone and spoke to a nice gentlemen with an African accent that was none too easy to understand, however when it comes to money, I have been known to be patient..........to a point. Anyway, after pointing out the errors of the ways of the A.A giving new customers the same facilities for £119, and rewarding loyal customers by charging them a whooping £102 more, I eventually after much interpretation got them to drop it down to (if I remember correctly) £147 ish.The trouble was that by now as I had been on the phone about 20/25 mins, and my heels had got dug into the carpet , so it was by now - sorry mate I want to renew.......but as a loyal customer I want the same price as a new customer - or better.The guy would not budge, and by now I was starting to speak with a similar accent as him, I did not think that it would go down well with the family so I told the guy I would not be renewing. Tbh it was not because of the accent that I did not renew, it was really to do with the money, however the accent was becoming an issue, if you know what I mean I said to missus cabby - now the game of poker begins Lo and behold a week or so later a delicate little voice comes on the phone telling us something we knew, " You have not renewed your A.A membership", yes we said, we know because we are the ones that pay. After explaining how we as long term customers were being "Abused/taken advantage of/not being looked after etc etc by the A.A, the young lady (sounded young) said hang on a minute I will speak to my supervisor...........I love supervisors xxxxxxxxxxxxx £119 - thank you very much, I was not holding a full house..........but I guess I did hold the money. Very typical of many peoples dealings with the AA. What usually happens in the Sussex household is we ring up and cancel the renewal, saying we can get it far cheaper elsewhere. Which I suspect we can. You then get transferred to cancellations who offer you a rock bottom price. Similar happens with Sky and many of the Utilities. |
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| Author: | rambo [ Wed Dec 18, 2013 10:23 pm ] |
| Post subject: | Re: A result. |
I just changed from AA to RAC for the same reasons. |
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| Author: | cabby john [ Wed Dec 18, 2013 10:28 pm ] |
| Post subject: | Re: A result. |
rambo wrote: I just changed from AA to RAC for the same reasons. They told me they do not cover taxis - I assume you drive a saloon and grab all the bumph off before they arrive
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| Author: | cabby john [ Wed Dec 18, 2013 10:33 pm ] |
| Post subject: | Re: A result. |
mancityfan wrote: Same but no home start. On the original quote from them that was an additional £54.50p - so I guess I didn't do too badly. |
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| Author: | mancityfan [ Thu Dec 19, 2013 3:15 pm ] |
| Post subject: | Re: A result. |
I put my address down as my daughters, she lives 3 miles away so I have home start, I just don't pay for it.
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| Author: | cabby john [ Thu Dec 19, 2013 4:12 pm ] |
| Post subject: | Re: A result. |
mancityfan wrote: I put my address down as my daughters, she lives 3 miles away so I have home start, I just don't pay for it.Clever boy
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