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Regardless if it's a 'taxi' firm or not, but it is.

When you ring their number, as soon as the phone starts ringing you are charged straight away for the call, in other words if the phone rings for a couple of minutes and no one answers you are charged for a phone call that rang out for two minutes.

Surely that can't be right.

The should be some sort of warning that you are being charged for the call BEFORE any charge starts.

.

Could they be making money from this?

grandad wrote:

The should be some sort of warning that you are being charged for the call BEFORE any charge starts.

There isn't any warning, I tried ringing from my mobile at a busy time and as soon as you are connected the counter on my mobile kicked in, no other number I ring does this.

Could they be making money from this?

I misunderstood. I thought that the call was answered first. I would ask your network provider. They will know if you are being charged and then take it from there.

grandad wrote:

The should be some sort of warning that you are being charged for the call BEFORE any charge starts.

Author:	Southport PH [ Wed Apr 09, 2014 3:04 pm ]
Post subject:	Is This Legal?
Regardless if it's a 'taxi' firm or not, but it is. When you ring their number, as soon as the phone starts ringing you are charged straight away for the call, in other words if the phone rings for a couple of minutes and no one answers you are charged for a phone call that rang out for two minutes. Surely that can't be right.

Author:	Nidge2 [ Wed Apr 09, 2014 3:17 pm ]
Post subject:	Re: Is This Legal?
Southport PH wrote: Regardless if it's a 'taxi' firm or not, but it is. When you ring their number, as soon as the phone starts ringing you are charged straight away for the call, in other words if the phone rings for a couple of minutes and no one answers you are charged for a phone call that rang out for two minutes. Surely that can't be right. Does their number start with 08 or 09?

Author:	Southport PH [ Wed Apr 09, 2014 3:34 pm ]
Post subject:	Re: Is This Legal?
No just the usual Southport 01704.

Author:	grandad [ Wed Apr 09, 2014 8:00 pm ]
Post subject:	Re: Is This Legal?
The should be some sort of warning that you are being charged for the call BEFORE any charge starts.

Author:	Southport PH [ Wed Apr 09, 2014 8:08 pm ]
Post subject:	Re: Is This Legal?
grandad wrote: The should be some sort of warning that you are being charged for the call BEFORE any charge starts. There isn't any warning, I tried ringing from my mobile at a busy time and as soon as you are connected the counter on my mobile kicked in, no other number I ring does this. Could they be making money from this?

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Author:	trotskys twin [ Wed Apr 09, 2014 10:33 pm ]
Post subject:	Re: Is This Legal?
. Could they be making money from this?[/quote] Be jasus are you serious....................................

Author:	Skull [ Wed Apr 09, 2014 10:35 pm ]
Post subject:	Re: Is This Legal?
trotskys twin wrote: . Could they be making money from this? Be jasus are you serious.................................... [/quote]

Author:	grandad [ Thu Apr 10, 2014 6:33 am ]
Post subject:	Re: Is This Legal?
Southport PH wrote: grandad wrote: The should be some sort of warning that you are being charged for the call BEFORE any charge starts. There isn't any warning, I tried ringing from my mobile at a busy time and as soon as you are connected the counter on my mobile kicked in, no other number I ring does this. Could they be making money from this? I misunderstood. I thought that the call was answered first. I would ask your network provider. They will know if you are being charged and then take it from there.

Author:	peterorl [ Fri Apr 11, 2014 3:17 pm ]
Post subject:	Re: Is This Legal?
I suppouse it is highly illegal to charge someone without his knowledge.

Author:	Southport PH [ Fri Apr 11, 2014 3:25 pm ]
Post subject:	Re: Is This Legal?
grandad wrote: I misunderstood. I thought that the call was answered first. I would ask your network provider. They will know if you are being charged and then take it from there. I checked back (online) my old mobile phone bills and the two times I rang this firm I have been charged (using my free minutes) for both calls, even though only one of the calls was answered. The one that was answered I hung up within a second. Both calls lasted for 4 and 10 seconds. Someone else tried it using a different mobile network to mine one busy Saturday night and they were charged for a phone call that lasted for around a minute even though no one answered.

Author:	wannabeeahack [ Fri Apr 11, 2014 3:32 pm ]
Post subject:	Re: Is This Legal?
get more free minutes then....

Author:	Nidge2 [ Sun Apr 13, 2014 12:26 pm ]
Post subject:	Re: Is This Legal?
Southport PH wrote: grandad wrote: The should be some sort of warning that you are being charged for the call BEFORE any charge starts. There isn't any warning, I tried ringing from my mobile at a busy time and as soon as you are connected the counter on my mobile kicked in, no other number I ring does this. Could they be making money from this? It's not call divert is it like when your abroad and someone phones you and you end up with the tab?

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