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 Post subject: Check your old accounts.
PostPosted: Mon Aug 04, 2014 12:21 pm 
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Quite out of the blue I had a "Your Fuel Bill" is online to view!

In our house, as many have done, we have set up "Direct Debits" to pay various bills with the added facility online to be able to check all is right.

Back in February we changed our energy supplier, on the changeover date I stopped the "Direct Debit" as some have a bit of history in taking a bit more than they should, and waited for the "YOU OWE" us letter, which we paid straight away. I would have thought that was it all neat and tidy from both ends............not the case!

As I said a notification came through "Your Fuel Bill" is online to view! the problem was we were no longer with that particular company having as mentioned left them in February. Out of curiosity I dug out the old account + password etc, lo and behold there was £12 odd laying as a surplus in our closed account. Now I do realise this is not life changing, so I shall now be contributing the said sum of money towards keeping bar staff in employment.....so some good will come out of it for them and us.

Having typed the above situation, how annoying that business in this country are allowed to get away with what could have been a form of theft..............how many final accounts have money laying in them that belongs to others? It may very well be worth checking old accounts that may spawn the pound that buys the lottery ticket, that changes your life forever Or at least stops the greedy buggers from retaining your cash.

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PostPosted: Mon Aug 04, 2014 3:06 pm 
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Cabby John 1 wrote:

lo and behold there was £12 odd laying as a surplus in our closed account. Now I do realise this is not life changing, so I shall now be contributing the said sum of money towards keeping bar staff in employment.....



Cabby John keeps the local pubs open =D> =D> =D> =D> =D> =D> =D>


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PostPosted: Mon Aug 04, 2014 8:52 pm 
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I got letter telling me I was £260 in credit on my electricity, when I rang and asked for it back they said no, no it's a computer error you're not really in credit we'll send you a proper bill out today. I asked them if the computer ever made an error and over charged but of course it doesn't do that does it :roll:

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PostPosted: Tue Aug 05, 2014 6:24 pm 
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When my water company changed the meter I got a letter saying my direct debit was doubling. When I queried it they said it was standard to base the dd on average use (for a family of four) when a meter is changed, I said in 20 years of living at the property my usage had remained constant and I wasn't suddenly going to start using twice as much, and that there was only one person in the house not a family of four.

They said nothing could be done until after a years worth of bills after which the dd would be re-adjusted based on usage. I asked if the overpayment would be refunded - no, credited against future bills.


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PostPosted: Tue Aug 05, 2014 6:43 pm 
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sasha wrote:
When my water company changed the meter I got a letter saying my direct debit was doubling. When I queried it they said it was standard to base the dd on average use (for a family of four) when a meter is changed, I said in 20 years of living at the property my usage had remained constant and I wasn't suddenly going to start using twice as much, and that there was only one person in the house not a family of four.

They said nothing could be done until after a years worth of bills after which the dd would be re-adjusted based on usage. I asked if the overpayment would be refunded - no, credited against future bills.

I would have told them what to do with their direct debit.

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PostPosted: Wed Aug 06, 2014 1:06 pm 
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grandad wrote:
sasha wrote:
When my water company changed the meter I got a letter saying my direct debit was doubling. When I queried it they said it was standard to base the dd on average use (for a family of four) when a meter is changed, I said in 20 years of living at the property my usage had remained constant and I wasn't suddenly going to start using twice as much, and that there was only one person in the house not a family of four.

They said nothing could be done until after a years worth of bills after which the dd would be re-adjusted based on usage. I asked if the overpayment would be refunded - no, credited against future bills.

I would have told them what to do with their direct debit.


Just stop paying the "Bill" then your complaint will be brought to the notice of people who make decisions. They will probably end up trialing what you are wanting to pay (within reason)....and then adjust accordingly.

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PostPosted: Sun Aug 10, 2014 9:27 am 
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I've recently changed energy supplier and am now over £60 a month better off. I also get interest on anything they get that is "over" what is actually owed. :)


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PostPosted: Sun Aug 10, 2014 1:46 pm 
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roythebus wrote:
I've recently changed energy supplier and am now over £60 a month better off. I also get interest on anything they get that is "over" what is actually owed. :)


Ok I will ask the question seeing as you are NOT forthcoming with the name..........which company are you talking about?

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PostPosted: Mon Aug 11, 2014 8:39 am 
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Ovo Energy. Just got the latest statement this morning, £159 in credit, do you want a refund Sir? Much cheaper than Scottish Power!


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PostPosted: Mon Aug 11, 2014 1:14 pm 
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roythebus wrote:
Ovo Energy. Just got the latest statement this morning, £159 in credit, do you want a refund Sir? Much cheaper than Scottish Power!


we pay (per unit/Kwh) 12p/day and 6p/night plus 32p/day standing charge

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PostPosted: Mon Aug 11, 2014 1:17 pm 
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wannabeeahack wrote:
roythebus wrote:
Ovo Energy. Just got the latest statement this morning, £159 in credit, do you want a refund Sir? Much cheaper than Scottish Power!


we pay (per unit/Kwh) 12p/day and 6p/night plus 32p/day standing charge


Gas/Electric !

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PostPosted: Mon Aug 11, 2014 1:46 pm 
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Cabby John 1 wrote:
wannabeeahack wrote:
roythebus wrote:
Ovo Energy. Just got the latest statement this morning, £159 in credit, do you want a refund Sir? Much cheaper than Scottish Power!


we pay (per unit/Kwh) 12p/day and 6p/night plus 32p/day standing charge


Gas/Electric !

I would guess that it is electric because you don't have day/night tariffs for gas.

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PostPosted: Mon Aug 11, 2014 2:04 pm 
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We are using £1.10 per day, 30p/night and 32p/day/SC right now = £1.72/24hrs

scottishpower want £125 off us PCM.....(down from £147 in feb)

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PostPosted: Mon Aug 11, 2014 2:28 pm 
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Quote:
I would guess that it is electric because you don't have day/night tariffs for gas.






Fair enough.

Having said that I would still like to see what Wannas overall deal is.

It might be a good idea for others to also put their heating tariff/deals for all to see - we can all benefit from that.

We are with "Mygreenstarenergy/Hudson supply"



Fixed-24 Feb 2014.

Elec 13.837 p/kWh

Standing charge 19.37 per day

Gas 3.858 p/kWh



Standing charge 22.32 p.d

X posted with Wanna............Paying £132 p/m with a credit at the moment of appox £225.

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PostPosted: Mon Aug 11, 2014 2:53 pm 
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mine is Scotrobbers "online november 2014" we had big bills due to having NSH's (no control in reality) but now have "Air to water" heat pump, which is faulty already

im doing regular meter readings to check useage

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