I'm thinking two women being a pain in the arse and the driver emptying them out of the taxi. I've yet to see or hear of a taxi driver who just didn't want to get on with his shift, without the hassle. In my experience, the problem is usually full of drink or have a pi*s-poor attitude and think they can lord it over people. Oh and this especially applies to women. They think they can get away with murder by blowing things out of all proportions when guys don't take their sh*t.
It would be interesting to hear what the taxi driver had to say in his defence?
And incidentally, if this is a justifiable complaint, which I doubt, it makes me wonder why they never went down the council route in the first place.