| Taxi Driver Online http://www.taxi-driver.co.uk/phpBB2/ |
|
| customer complaint http://www.taxi-driver.co.uk/phpBB2/viewtopic.php?f=1&t=30390 |
Page 1 of 2 |
| Author: | grandad [ Thu Dec 08, 2016 10:12 am ] |
| Post subject: | customer complaint |
Just had an 85 year old lady on the phone to complain about another company. The driver has a large Peugeot WAV. The woman was complaining that she was having trouble getting into the vehicle because it was too high. The driver apparently got a pillow and put it against he bum and pushed her into the vehicle. Being 85 she was a little unstable on her feet and it scarred her a bit. I wonder if his side step has broken again? |
|
| Author: | Midlife martyr [ Thu Dec 08, 2016 10:36 am ] |
| Post subject: | Re: customer complaint |
I don't understand why she is complaining to you,as to the vechicle being too high she should have asked for a saloon/estate, amongst our customer base there are a lot of people who have trouble climbing into WAVs and even into Berlingos and similar it's one of the reasons I would not run a WAV. |
|
| Author: | heathcote [ Thu Dec 08, 2016 11:00 am ] |
| Post subject: | Re: customer complaint |
Whats he doing with a pillow in his vehicle,is he working 24/7 and using it as a dos house. |
|
| Author: | wannabeeahack [ Thu Dec 08, 2016 11:16 am ] |
| Post subject: | Re: customer complaint |
Our E7's sit about a lot in the day time cos the unsteady brigade ask for a car... whereas the chavvy mothers with Chantelle in a pushchair ask for the wheelchair vehicle |
|
| Author: | edders23 [ Thu Dec 08, 2016 12:54 pm ] |
| Post subject: | Re: customer complaint |
actually getting complaints about other firms is quite common i think there is an expectation that if they are making a complaint about someone else you will jump in and offer them discounts to switch. something I won't do |
|
| Author: | grandad [ Thu Dec 08, 2016 1:31 pm ] |
| Post subject: | Re: customer complaint |
edders23 wrote: actually getting complaints about other firms is quite common i think there is an expectation that if they are making a complaint about someone else you will jump in and offer them discounts to switch. something I won't do I think you are right, and no, I didn't offer a discount. |
|
| Author: | grandad [ Thu Dec 08, 2016 1:33 pm ] |
| Post subject: | Re: customer complaint |
heathcote wrote: Whats he doing with a pillow in his vehicle,is he working 24/7 and using it as a dos house. He used to put in a lot of hours but not now. I think the pillow is in there because I am told that he doesn't have a permanent address anymore and he does sometimes have to sleep in his car. |
|
| Author: | heathcote [ Thu Dec 08, 2016 2:49 pm ] |
| Post subject: | Re: customer complaint |
How has he a license when you have to inform the Council of your permanent abode on application ,renewal or change of abode? |
|
| Author: | grandad [ Thu Dec 08, 2016 4:59 pm ] |
| Post subject: | Re: customer complaint |
heathcote wrote: How has he a license when you have to inform the Council of your permanent abode on application ,renewal or change of abode? Have you known a council that will check? |
|
| Author: | wannabeeahack [ Thu Dec 08, 2016 5:00 pm ] |
| Post subject: | Re: customer complaint |
grandad wrote: heathcote wrote: How has he a license when you have to inform the Council of your permanent abode on application ,renewal or change of abode? Have you known a council that will check? Im sure our LO's have gone away for good (taking county staff with them too) cos im fecked if i can get an answer to anything |
|
| Author: | edders23 [ Thu Dec 08, 2016 6:03 pm ] |
| Post subject: | Re: customer complaint |
wannabeeahack wrote: grandad wrote: heathcote wrote: How has he a license when you have to inform the Council of your permanent abode on application ,renewal or change of abode? Have you known a council that will check? Im sure our LO's have gone away for good (taking county staff with them too) cos im fecked if i can get an answer to anything well I should think as soon as you phone they all run and hide "oh not HIM again" |
|
| Author: | wannabeeahack [ Thu Dec 08, 2016 6:31 pm ] |
| Post subject: | Re: customer complaint |
edders23 wrote: well I should think as soon as you phone they all run and hide "oh not HIM again" 141 |
|
| Author: | Nidge2 [ Thu Dec 08, 2016 8:38 pm ] |
| Post subject: | Re: customer complaint |
Why complain to a different company FFS? |
|
| Author: | grandad [ Thu Dec 08, 2016 9:32 pm ] |
| Post subject: | Re: customer complaint |
Nidge2 wrote: Why complain to a different company FFS? As Edders pointed out. They think you will give them a discount to get their custom. Anyway you can't complain to the Council because there is never anyone available. |
|
| Author: | Sussex [ Thu Dec 08, 2016 9:50 pm ] |
| Post subject: | Re: customer complaint |
grandad wrote: I wonder if his side step has broken again? Either that or he is a perv. |
|
| Page 1 of 2 | All times are UTC [ DST ] |
| Powered by phpBB® Forum Software © phpBB Group http://www.phpbb.com/ |
|