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| Last years statistics http://www.taxi-driver.co.uk/phpBB2/viewtopic.php?f=1&t=30483 |
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| Author: | grandad [ Sun Jan 01, 2017 3:28 am ] |
| Post subject: | Last years statistics |
Well that was a cracking year for us. Our answered phone calls were up by 68.6% on 2015 and our completed jobs were up 95% on 2015. |
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| Author: | Nidge2 [ Sun Jan 01, 2017 3:55 am ] |
| Post subject: | Re: Last years statistics |
grandad wrote: Well that was a cracking year for us. Our answered phone calls were up by 68.6% on 2015 and our completed jobs were up 95% on 2015. Lucky for you Grandad, we've got a base op who can't answer a phone for toffee, he's been on the busiest nights including black eye Friday 1 and 2 and the Thursday nights when it's been busy. I hate to think of the amount of calls he's missed. He'd sooner sit there watching videos of Trains. When he works on a Sunday there's no end of complaints from customers about him not picking the phone up. |
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| Author: | edders23 [ Sun Jan 01, 2017 10:34 am ] |
| Post subject: | Re: Last years statistics |
definitely a poor year for us and xmas and new year both well down on last year BUT I don't think the other companies are doing much better although the numbers of drivers working is increasing at one point last night the queue at the rank was over 60 cars long ! and am getting a phone call every other day from drivers wanting to switch to us. |
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| Author: | edders23 [ Sun Jan 01, 2017 11:06 am ] |
| Post subject: | Re: Last years statistics |
He'd sooner sit there watching videos of Trains. why are they allowing ops to watch tv/video whilst at work ??? radio/music in background is ok but owt else is too distracting very unprofessional |
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| Author: | Nidge2 [ Sun Jan 01, 2017 1:40 pm ] |
| Post subject: | Re: Last years statistics |
edders23 wrote: He'd sooner sit there watching videos of Trains. why are they allowing ops to watch tv/video whilst at work ??? radio/music in background is ok but owt else is too distracting very unprofessional Oh yeah he's always on his Tablet, he's one of the worse operators I've ever witnessed in the Taxi industry. If he was at a real firm he would be roasted within 10 minutes of him walking in the office. He was given the job out of sympathy because he'd lost his badge. Someone lost 15 hours so they could accommodate him then the person who lost 15 hours was pissed off so decided to walk, the useless base op has ended up with her hours. She was a cracking base op too. |
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| Author: | Sussex [ Sun Jan 01, 2017 3:52 pm ] |
| Post subject: | Re: Last years statistics |
grandad wrote: Well that was a cracking year for us. Our answered phone calls were up by 68.6% on 2015 and our completed jobs were up 95% on 2015. I was 10% down on last year, but then I spent about 15% of the year in India, so I suppose actually I'm up on the deal. 
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| Author: | Sussex [ Sun Jan 01, 2017 3:53 pm ] |
| Post subject: | Re: Last years statistics |
Nidge2 wrote: grandad wrote: Well that was a cracking year for us. Our answered phone calls were up by 68.6% on 2015 and our completed jobs were up 95% on 2015. Lucky for you Grandad, we've got a base op who can't answer a phone for toffee, he's been on the busiest nights including black eye Friday 1 and 2 and the Thursday nights when it's been busy. I hate to think of the amount of calls he's missed. He'd sooner sit there watching videos of Trains. When he works on a Sunday there's no end of complaints from customers about him not picking the phone up. Do the firm not use an auto booking facility? |
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| Author: | wannabeeahack [ Sun Jan 01, 2017 4:39 pm ] |
| Post subject: | Re: Last years statistics |
last base...2 ops... 1 having a fag outside or texting, the other in deep conversation with a customer for 20 minutes....just a pity it was about holidays current base ops swear at customers, quote double time, quote meter + anything they fancy, cant tell the truth about where the car is |
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| Author: | Nidge2 [ Sun Jan 01, 2017 6:22 pm ] |
| Post subject: | Re: Last years statistics |
Sussex wrote: Do the firm not use an auto booking facility?  They haven't got email bookings
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| Author: | ven2112 [ Mon Jan 02, 2017 3:28 pm ] |
| Post subject: | Re: Last years statistics |
Nidge2 wrote: edders23 wrote: He'd sooner sit there watching videos of Trains. why are they allowing ops to watch tv/video whilst at work ??? radio/music in background is ok but owt else is too distracting very unprofessional Oh yeah he's always on his Tablet, he's one of the worse operators I've ever witnessed in the Taxi industry. If he was at a real firm he would be roasted within 10 minutes of him walking in the office. He was given the job out of sympathy because he'd lost his badge. Someone lost 15 hours so they could accommodate him then the person who lost 15 hours was pissed off so decided to walk, the useless base op has ended up with her hours. She was a cracking base op too. fooking hell man how can anyone be so wrong !!! you are complaing about him, but its all you're fault
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| Author: | Nidge2 [ Tue Jan 03, 2017 4:50 am ] |
| Post subject: | Re: Last years statistics |
ven2112 wrote: fooking hell man how can anyone be so wrong !!! you are complaing about him, but its all you're fault How's it my fault? |
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