I made a complaint about the time required for reporting damage as council policy is different from statute law
I also bought up the issue of driver personal licenses and vehicle operator licences as our council does them for 1 or 3 years
Here is the response I Jut got today... complaint made in April
Dear Mr Hudson
I am writing in response to your letter submitted on 26 April 2017 regarding the Taxi Licensing Policy.
Your reference to the way the Policy was taken through the consultation and committee process has already been addressed in previous correspondence with you and we have nothing further to add on that issue. The policy was considered by the Community Committee and the Policy and Resources Committee and followed due process.
Your comments about points of law appear to conflate legislative and policy issues. On the matter of reporting accidents cited in your email, we are entitled to determine our own policy so long as it complies with the legislation. I do not wish to get drawn into individual scenarios but I am satisfied that the policy has been examined by our legal officers and will stand up to scrutiny in the magistrates court.
In respect of the period of time to grant licences, the periods were introduced to prevent council's issuing only annual licences as a matter of policy; the intention of the legislation was to ensure that applicants could have a three year driver's licence and a five year operators licence if they wished. The feedback from the licence holders when the legislation came in is they they would prefer a one year licence or three licence but there is no reason why they cannot have a two year licence as the fee is a straightforward pro-rata calculation. I have the authority to amend the provision and this will be considered after the meeting with the professions in July 2017.
If you are still not satisfied with the response then in light of all previous correspondence I have agreed with the Assistant Director that the council's complaints process has been exhausted and you should write directly to the Local Government Ombudsman. Details can be found at
www.lgo.org.uk/.
--
Douglas Rattray,
Head of Safer Neighbourhoods,
Canterbury City Council.
01227862363