Taxi Driver Online
http://www.taxi-driver.co.uk/phpBB2/

iZettle & tips.
http://www.taxi-driver.co.uk/phpBB2/viewtopic.php?f=1&t=32906		 Page 1 of 1
Author:  cabbyman [ Fri Jun 22, 2018 6:40 pm ]
Post subject:  iZettle & tips.
Although I believe it has been around for a few months, I have only just discovered that it is possible to set up a tipping prompt on iZettle.

Having now set it up, everybody, so far, (all three of them!) has hit the 'no' button! :cry:

Has anyone using iZettle, with the tipping prompt, noticed an upturn in tips?? :oops:
Author:  edders23 [ Fri Jun 22, 2018 6:52 pm ]
Post subject:  Re: iZettle & tips.
never tried it but I do very few card transactions anyway
Author:  sasha [ Fri Jun 22, 2018 6:56 pm ]
Post subject:  Re: iZettle & tips.
Nope, never been tipped when paying by card - I think they use them just so they don't have to.

We have an option to add a percentage of the fare as a tip (cabcard), but in order to do that you have to ask the customer if they'd like to tip, embarrasing. When they say yes and I ask 'how much, 10, 20, 30% ? ' They then want to know how much that is as they cant work it out. They much prefer to just round it up or take 50p for yourself.
Author:  cabbyman [ Sat Jun 23, 2018 2:40 pm ]
Post subject:  Re: iZettle & tips.
Recently, I was asking if it was OK to round up the odds 'to cover my costs.' Most people went along with it without batting an eyelid.

I'll give the tip prompt a few more weeks but I may go back to my old method.
Author:  Sussex [ Sat Jun 23, 2018 7:47 pm ]
Post subject:  Re: iZettle & tips.
cabbyman wrote:

Has anyone using iZettle, with the tipping prompt, noticed an upturn in tips?? :oops:

I didn't know it had one.

I think I would get the hump if a punter declined to tip if requested, so maybe it's best I don't use it.
Author:  cabbyman [ Sat Jun 23, 2018 8:00 pm ]
Post subject:  Re: iZettle & tips.
Go into 'settings,' 'cards.' The option is there to turn on tipping prompt.

I must admit that it is a bit deflating when you hear someone hit the 'no' button.
Page 1 of 1 All times are UTC [ DST ]
Powered by phpBB® Forum Software © phpBB Group
http://www.phpbb.com/