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| VOIP and SIP trunk http://www.taxi-driver.co.uk/phpBB2/viewtopic.php?f=1&t=32960 |
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| Author: | grandad [ Tue Jul 03, 2018 9:35 am ] |
| Post subject: | VOIP and SIP trunk |
We have been using VOIP for a while now but until a couple of weeks ago we couldn't get it linked properly to our Datamaster system and because our number is a virtual number we were still paying a small amount for receiving the calls. Datamaster have now sorted out the link via a SIP trunk which costs us £4.00 per month so now all calls into the office are free. We still have to pay a small amount for call diverts to the drivers when the office is not manned but this should amount to quite a saving per year on the costs of calls. |
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| Author: | edders23 [ Tue Jul 03, 2018 11:01 am ] |
| Post subject: | Re: VOIP and SIP trunk |
grandad wrote: We have been using VOIP for a while now but until a couple of weeks ago we couldn't get it linked properly to our Datamaster system and because our number is a virtual number we were still paying a small amount for receiving the calls. Datamaster have now sorted out the link via a SIP trunk which costs us £4.00 per month so now all calls into the office are free. We still have to pay a small amount for call diverts to the drivers when the office is not manned but this should amount to quite a saving per year on the costs of calls. Until the internet goes down and you get ZERO calls be careful i have been told by some of our customers that VOIP is not all it is cracked up to be and outages do occur |
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| Author: | grandad [ Tue Jul 03, 2018 5:16 pm ] |
| Post subject: | Re: VOIP and SIP trunk |
edders23 wrote: grandad wrote: We have been using VOIP for a while now but until a couple of weeks ago we couldn't get it linked properly to our Datamaster system and because our number is a virtual number we were still paying a small amount for receiving the calls. Datamaster have now sorted out the link via a SIP trunk which costs us £4.00 per month so now all calls into the office are free. We still have to pay a small amount for call diverts to the drivers when the office is not manned but this should amount to quite a saving per year on the costs of calls. Until the internet goes down and you get ZERO calls be careful i have been told by some of our customers that VOIP is not all it is cracked up to be and outages do occur We have been on VOIP for over a year now with only 1 incident. We just got a friend who is in a different area to log into our phone system and divert the calls to our office mobile. Problem solved. |
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| Author: | Nidge2 [ Wed Jul 04, 2018 3:58 pm ] |
| Post subject: | Re: VOIP and SIP trunk |
edders23 wrote: grandad wrote: We have been using VOIP for a while now but until a couple of weeks ago we couldn't get it linked properly to our Datamaster system and because our number is a virtual number we were still paying a small amount for receiving the calls. Datamaster have now sorted out the link via a SIP trunk which costs us £4.00 per month so now all calls into the office are free. We still have to pay a small amount for call diverts to the drivers when the office is not manned but this should amount to quite a saving per year on the costs of calls. Until the internet goes down and you get ZERO calls be careful i have been told by some of our customers that VOIP is not all it is cracked up to be and outages do occur I'm not a fan of virtual phone numbers because of the above. One firm round here goes down at least once a week because of the internet being shaky |
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