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PostPosted: Wed Feb 06, 2019 11:03 am 
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https://www.bbc.co.uk/news/disability-47136278

Discrimination: ‘I can’t take your guide dog, I’ve got an allergy’

Discrimination against people with assistance dogs happens more often than you might imagine, and it never gets easier. BBC journalist Damon Rose tells his own story.

Last Friday, Transport for London took a mini cab driver to court for refusing to take my guide dog, and I was due to be the witness. The driver pleaded not guilty but, five minutes before the trial was due to start, he changed his plea to guilty. I won, I'm very pleased.

Over the years, I became fed up - as driver after driver refused to carry me and my dog. I took to getting my iPhone out sometimes to film as I attempted to make journeys. And then, one morning in May last year, I captured one such refusal on video.

When you watch the footage back, I am quite happy leaving the house - talking to my guide dog, telling the camera he's sweet. He's a small Labrador retriever cross, he's three years old and his name is Deebee.

As I walk towards where I imagine the taxi has parked, it plays out like a textbook case of discrimination - the kind that assistance dog owners are more than familiar with.
The driver greets me in a friendly manner and then he spots the dog.
"Oh I'm sorry sir, I am allergic to dogs," he says.

I've learned that taxi drivers can't just say they're allergic and drive away. They need proof of their allergy because many would rather not carry a dog, perhaps not understanding that assistance dogs are highly trained and won't jump all over the seats like an excitable puppy.

The Equality Act 2010 states that taxi and minicab drivers must carry assistance dogs unless they have genuine health reasons not to do so. Local authorities will provide a driver with an exemption certificate if they give proof from an appropriately qualified medic. The certificates should then be available to show to an assistance dog owner on demand.

The ability to read the certificates is, of course, a bit of an issue for many guide dog owners - but my plan was to capture his paperwork on film and show it to a colleague later.

So, I asked for his exemption certificate. The video shows him hunting through papers in his car and finding nothing - but he assures me he has an allergy and urges: "You can check with my GP."

"I'm getting sneezy because I'm staying near the dog," he says. "This is going to put me in danger of my health, and surely you don't really want that do you?"

And indeed, I really wouldn't want him to be harmed if he did genuinely have an allergy. But was he being harmed? Or was I being wronged?

"If it's such a big health issue for you, you would have got an exemption certificate," you hear me say on the video.

While being questioned in court, the driver maintained he had an allergy but, nine months on from the incident, was still unable to provide proof.

The driver worked for Uber but does not any more. If you open the Uber app, go to the menu, click on Help then Accessibility, you'll see that Uber provides a specific space for assistance dog owners to report any issues arising when using the Uber partners taxi: "I want to report a service animal issue".

This is how I have reported five refusal incidents in the past 18 months and have been called by friendly Irish-accented staff asking if I'm OK and then taking down details.

A survey of more than 1,000 assistance dog owners, conducted by Guide Dogs in spring 2015, found that 75% had been refused access to a restaurant, shop or taxi because they had an assistance dog with them.

My video footage helped me to get justice in this case.

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PostPosted: Wed Feb 06, 2019 12:48 pm 
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Another case of people and the BBC blackening the TAXI trade by stating taxi drivers but they did redeem themselves a little by stating it was UBER but still failed to mention it was private hire.


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PostPosted: Fri Feb 08, 2019 5:02 pm 
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Location: A City near Birmingham
heathcote wrote:
Another case of people and the BBC blackening the TAXI trade by stating taxi drivers but they did redeem themselves a little by stating it was UBER but still failed to mention it was private hire.


BBC trying to blacken UBER then?

Im sure the majority of cases do not include uber but do we all know who is included...


https://www.shropshirestar.com/news/loc ... -is-fined/


https://www.dailymail.co.uk/news/articl ... d-dog.html


https://www.chroniclelive.co.uk/news/no ... e-15663136


https://www.nottinghampost.com/news/not ... ce-2519498

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PostPosted: Fri Feb 08, 2019 11:55 pm 
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wannabeeahack wrote:
heathcote wrote:
Another case of people and the BBC blackening the TAXI trade by stating taxi drivers but they did redeem themselves a little by stating it was UBER but still failed to mention it was private hire.


BBC trying to blacken UBER then?

Im sure the majority of cases do not include uber but do we all know who is included...


https://www.shropshirestar.com/news/loc ... -is-fined/


https://www.dailymail.co.uk/news/articl ... d-dog.html


https://www.chroniclelive.co.uk/news/no ... e-15663136


https://www.nottinghampost.com/news/not ... ce-2519498


The four examples you have given are not TAXI drivers.


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PostPosted: Sat Feb 09, 2019 11:09 am 
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Joined: Sat Apr 01, 2006 10:47 pm
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Location: Stamford Britains prettiest town till SKDC ruined it
heathcote wrote:
wannabeeahack wrote:
heathcote wrote:
Another case of people and the BBC blackening the TAXI trade by stating taxi drivers but they did redeem themselves a little by stating it was UBER but still failed to mention it was private hire.


BBC trying to blacken UBER then?

Im sure the majority of cases do not include uber but do we all know who is included...


https://www.shropshirestar.com/news/loc ... -is-fined/


https://www.dailymail.co.uk/news/articl ... d-dog.html


https://www.chroniclelive.co.uk/news/no ... e-15663136


https://www.nottinghampost.com/news/not ... ce-2519498


The four examples you have given are not TAXI drivers.


wanna has never been able to tell the difference :lol:

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PostPosted: Tue Feb 12, 2019 12:07 pm 
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Joined: Tue Apr 29, 2008 3:06 pm
Posts: 22176
Location: A City near Birmingham
heathcote wrote:
wannabeeahack wrote:
heathcote wrote:
Another case of people and the BBC blackening the TAXI trade by stating taxi drivers but they did redeem themselves a little by stating it was UBER but still failed to mention it was private hire.


BBC trying to blacken UBER then?

Im sure the majority of cases do not include uber but do we all know who is included...


https://www.shropshirestar.com/news/loc ... -is-fined/


https://www.dailymail.co.uk/news/articl ... d-dog.html


https://www.chroniclelive.co.uk/news/no ... e-15663136


https://www.nottinghampost.com/news/not ... ce-2519498


The four examples you have given are not TAXI drivers.


licensed drivers refusing guide dogs though....same law for all

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