Quote:
We would urge all operators to review their contingency arrangements for covering routes in the event of staff not being available (e.g. due to self isolation or illness). It is your responsibility to take all reasonable measures to have a contingency plan such as spare drivers/PAs to call upon or an agreement with another Framework or DPS operator with whom you can sub-contract in an emergency.
For clarity, in the event that the Council has to step in to make alternative arrangements to cover a route, you will not be paid for the days covered and may be liable for any additional costs that we incur in providing cover. In instances where we reasonably believe there were inadequacies in contingency planning we may consider compliance action.
In other words, die and we fine you