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Booked HC and a PH turned up????
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Author:  Tulsablue [ Sat Sep 08, 2007 11:52 am ]
Post subject:  Booked HC and a PH turned up????
Just been on a rare night out, booked a TAXI by phone from our local HC taxi assoc office, driver turns up in a PH car. They now have some PH cars on the radio circuit but I took the trouble to book what I thought was a HC :roll: (their advert says Public Hire taxis). What is the "spirit of the law " and/or legal view on this.
The driver said he did have both HC and PH badge but only PH badge on show, the car appeared to be correctly licensed and plated. :D

Is this just another nail in the coffin of the dereg debate and the blurring of already confused lines to the general public. :?
Author:  JD [ Sat Sep 08, 2007 12:27 pm ]
Post subject:  Re: Booked HC and a PH turned up????
Tulsablue wrote:
Is this just another nail in the coffin of the dereg debate and the blurring of already confused lines to the general public. :?


Whats the difference? Aren't the majority of hackneys saloons in your area?

Regards

JD
Author:  edders23 [ Sat Sep 08, 2007 6:30 pm ]
Post subject: 
As long as the vehicle was correctly plated and the driver was licensed I think you would have a difficult job proving they have done anything wrong many taxi offices run both PH and hackney so if you have pre booked either can pick you up
Author:  TDO [ Sat Sep 08, 2007 6:40 pm ]
Post subject:  Re: Booked HC and a PH turned up????
Tulsablue wrote:
Just been on a rare night out, booked a TAXI by phone from our local HC taxi assoc office, driver turns up in a PH car. They now have some PH cars on the radio circuit but I took the trouble to book what I thought was a HC :roll: (their advert says Public Hire taxis). What is the "spirit of the law " and/or legal view on this.
The driver said he did have both HC and PH badge but only PH badge on show, the car appeared to be correctly licensed and plated. :D

Is this just another nail in the coffin of the dereg debate and the blurring of already confused lines to the general public. :?


Well it's certainly commonplace in other areas (such as Brighton) and there's nothing illegal about it AFAIK.

After all, since you could phone for a PH in Rochdale and legally have a Berwick plated HC turning up then getting a Rochdale PH from a Rochdale circuit doesn't seem too radical.

However, all this seems a bit of a grey area, and I doubt if that was how the trade was supposed to be organised, thus probably an oversight in terms of the legislation.

Their advert may be a bit misleading though, but this is probably not the domain of trade licensing, but if you are going down the private hire road to hire a public hire vehicle then if a private hire vehicle turns up to do the job then unless there's something fundamentally different about the two then I can't see your grounds for complaint.

OTOH, if you knew that public hire drivers had to have a knowledge test but you got a private hire vehicle with a new driver who was clueless then obviously there is a material difference.
Author:  Tulsablue [ Sun Sep 09, 2007 11:56 am ]
Post subject: 
Sorry if I misled you guys, I do not have a problemor any complaint with the car that turned up, being former HC (and Ph) driver I just prefer the HC assoc staff etc. I just wondered if there was any legal problem that may be lurking under the surface. The car and driver were exellent and clean (unlike a lot of the local ph). It would seem that the HC assoc demand and expect the same quality of all vehicles on their circuit and that can only be a good thing.
I do feel however that when some on here go about plate values and rwsistance to dereg etc then this situation I experienced just proves there really is no difference between the two codes just a better quality offered by the more interested firms and assoc. No wonder the general public cannot see any difference and try to book ph on the street.
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