Might be worth checking with your licensing conditions as to what is expected of you when assisting customers.
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| YOUR OPINIONS PLEASE http://www.taxi-driver.co.uk/phpBB2/viewtopic.php?f=1&t=9572 |
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| Author: | toots [ Mon Sep 29, 2008 9:01 pm ] |
| Post subject: | YOUR OPINIONS PLEASE |
We have a contract with the local health authority. Previously we waited outside the hospital for the patients to arrive and we would then take them where they had to go (usually home). We've now been told that we have to go into the hospital and collect the patient from the ward. My concern is if I was to do this and had an accident with the patient between the ward and my vehicle would I be insured. The other question is what am I supposed to do if I have more than one patient that has to be wheeled out in a wheel chair. Is it right we are cheaper than having porters to do the job |
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| Author: | bloodnock [ Mon Sep 29, 2008 9:21 pm ] |
| Post subject: | Re: YOUR OPINIONS PLEASE |
toots wrote: We have a contract with the local health authority. Previously we waited outside the hospital for the patients to arrive and we would then take them where they had to go (usually home). We've now been told that we have to go into the hospital and collect the patient from the ward. My concern is if I was to do this and had an accident with the patient between the ward and my vehicle would I be insured. The other question is what am I supposed to do if I have more than one patient that has to be wheeled out in a wheel chair. Is it right we are cheaper than having porters to do the job
In my Opinion the transferral of patients from various areas/wards within the Hospital to the Doors should be up to the Hospital porters (or whatever grandiose title they have nowadays)...they dont drive your Taxi so why should you do their Job??..nor would your Insurance Cover them nor their Insurance cover You...so no..its not part of your Job. |
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| Author: | Tulsablue [ Mon Sep 29, 2008 9:36 pm ] |
| Post subject: | |
Might be worth checking with your licensing conditions as to what is expected of you when assisting customers.
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| Author: | wannabeeahack [ Mon Sep 29, 2008 9:39 pm ] |
| Post subject: | |
did about 8 years as a PTS volunteer, had to fetch patients off wards, walking or not, never had a porter help. if you do it, they will let you i even once took a 999 patient with a broken arm 60 miles to bangor (i was plated, but it wasnt a contractual thing) |
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| Author: | Sussex [ Tue Sep 30, 2008 6:53 am ] |
| Post subject: | Re: YOUR OPINIONS PLEASE |
toots wrote: My concern is if I was to do this and had an accident with the patient between the ward and my vehicle would I be insured.
You will be covered via your public liability side of your insurance, but double check with your insurer. |
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| Author: | Sussex [ Tue Sep 30, 2008 6:55 am ] |
| Post subject: | Re: YOUR OPINIONS PLEASE |
toots wrote: Is it right we are cheaper than having porters to do the job
Only if you have under priced the contract. If you charge £10-15 an hour, then you ain't going to be cheaper than porters on min wage. |
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| Author: | jimbo [ Tue Sep 30, 2008 8:51 am ] |
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Insisting on a porter to fetch the punter will almost certainly delay you. Your choice. |
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| Author: | Bart [ Tue Sep 30, 2008 12:53 pm ] |
| Post subject: | |
I don't chase round hospital's, bars supermarkets etc looking for punters I wait outside in a car with Taxi written in big letters on it, if they can't find me it's their loss, I give them 5 mins with the meter running then I'm off and yes I do get paid. ( I don't take cash advance bookings for that reason.) I don't take the job if/when they call back either, once bitten and all that. |
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| Author: | grandad [ Tue Sep 30, 2008 3:27 pm ] |
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Bart wrote: I don't chase round hospital's, bars supermarkets etc looking for punters I wait outside in a car with Taxi written in big letters on it, if they can't find me it's their loss, I give them 5 mins with the meter running then I'm off and yes I do get paid. ( I don't take cash advance bookings for that reason.)
I don't take the job if/when they call back either, once bitten and all that. If they don't turn up........................how do you get paid? |
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| Author: | edders23 [ Tue Sep 30, 2008 4:49 pm ] |
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Bart wrote: I don't chase round hospital's, bars supermarkets etc looking for punters I wait outside in a car with Taxi written in big letters on it, if they can't find me it's their loss, I give them 5 mins with the meter running then I'm off and yes I do get paid. ( I don't take cash advance bookings for that reason.)
I don't take the job if/when they call back either, once bitten and all that. sounds to me like a recipe for getting yourself a bad name and losing customers |
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| Author: | wannabeeahack [ Tue Sep 30, 2008 5:35 pm ] |
| Post subject: | |
leaving your vehicle is a big risk, cash, phones, satnavs, all have to be secured, etc. i get a contact mobile number and ring just prior to arrival, i know some firms use a taxt alert service too. im a DRIVER not a personal assistant |
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| Author: | gusmac [ Tue Sep 30, 2008 7:40 pm ] |
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grandad wrote: Bart wrote: I don't chase round hospital's, bars supermarkets etc looking for punters I wait outside in a car with Taxi written in big letters on it, if they can't find me it's their loss, I give them 5 mins with the meter running then I'm off and yes I do get paid. ( I don't take cash advance bookings for that reason.) I don't take the job if/when they call back either, once bitten and all that. If they don't turn up........................how do you get paid? Contract job? still billed if a no show. |
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| Author: | Bart [ Tue Sep 30, 2008 10:05 pm ] |
| Post subject: | |
gusmac wrote: grandad wrote: Bart wrote: I don't chase round hospital's, bars supermarkets etc looking for punters I wait outside in a car with Taxi written in big letters on it, if they can't find me it's their loss, I give them 5 mins with the meter running then I'm off and yes I do get paid. ( I don't take cash advance bookings for that reason.) I don't take the job if/when they call back either, once bitten and all that. If they don't turn up........................how do you get paid? Contract job? still billed if a no show. Egg zac ley Like I said I don't do cash radio jobs |
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| Author: | Bart [ Tue Sep 30, 2008 10:07 pm ] |
| Post subject: | |
edders23 wrote: Bart wrote: I don't chase round hospital's, bars supermarkets etc looking for punters I wait outside in a car with Taxi written in big letters on it, if they can't find me it's their loss, I give them 5 mins with the meter running then I'm off and yes I do get paid. ( I don't take cash advance bookings for that reason.) I don't take the job if/when they call back either, once bitten and all that. sounds to me like a recipe for getting yourself a bad name and losing customers Customers like that I don't need. |
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| Author: | grandad [ Tue Sep 30, 2008 10:34 pm ] |
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gusmac wrote: grandad wrote: Bart wrote: I don't chase round hospital's, bars supermarkets etc looking for punters I wait outside in a car with Taxi written in big letters on it, if they can't find me it's their loss, I give them 5 mins with the meter running then I'm off and yes I do get paid. ( I don't take cash advance bookings for that reason.) I don't take the job if/when they call back either, once bitten and all that. If they don't turn up........................how do you get paid? Contract job? still billed if a no show. Sorry I thought you meant punters in general. |
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