Taxi Driver Online

Uber begins crackdown on driver cancellations

https://www.cityam.com/uber-begins-to-c ... ellations/

Uber gears up to block drivers who repeatedly cancel on passengers amid growing frustration with the ride-hailing app.

The company recently changed its privacy policies to state that it may consider how frequently drivers have rejected journeys in the past when assigning them to new jobs.

The move takes aim at the culture of ‘dynamic pricing’ that has emerged across the likes of Uber and Bolt, which means that drivers can cancel journeys during a surge and find new jobs at an enhanced fare.

This comes as users are becoming increasingly agitated with driver cancellations and the notable shortage of available drivers during peak hours, where drivers can cherry pick the most expensive journeys.

Uber is yet to update its algorithm, but the update means it reserves the right to do so in the coming weeks and months.

The company recently raised its prices in London following ongoing shortages, and the move suggests an attempt to retain customers who are increasingly using its rivals, such as Bolt and Ola.

Earlier this month, Bolt said drivers would be able to set their own prices, which is likely to draw more drivers into the app, addressing shortages.

Uber were unable to add any additional comment to these changes.

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IDFIMH

Interesting, but hardly a huge surprise.

Of course, Uber can probably get away with it in terms of employment status.

But that would be awkward for Bolt, as they're current trying to deflect claims that drivers aren't self-employed.

If Bolt was to clamp down on cancellations then that would suggest drivers more controlled, thus more likely to be 'workers'.

By the same token, the alternative route of Bolt drivers deciding their own fares to deal with cancellation problems supports Bolt's argument that they're self-employed

the drivers are a reflection of the system Uber created the system now it is discovering how flawed it is !

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lack of modern legislation is the iceberg sinking the titanic of the transport sector