Dusty Bin wrote:
Jasbar wrote:
I offer the starting point that all licence holders, PH or Hack, and who are equally driving customers, should have to reach the same topographical and other standards. After all, why should a member of the public, that the council is charged to protect, and choosing private hire be less entitled to personal safety and sound route knowledge than a hackney customer? It just doesn't make sense for some members of the public to be more equal than others.
Problem is - and regarding what you said in the other thread about the Law Commission's visit to Edinburgh - the LC takes the view that it's for PH customers to decide basically what standard of driver they want to hire, thus if they want a, um, poorly paid serf to come and pick them up at a discounted price then that's what they'll get.
Thus the market is considered to be king, which essentially seems to reflect the current view of Scottish politicians if Edinburgh is anything to go by, so I don't really think the LC's flying visit to Edinburgh is likely to help the situation there much.
And this is precisely where the taxi trade gets it wrong.
PH customers don't think they're using a cheaper less qualified service.
They think they're ordering ordering a taxi. They expect the driver to be courteous. To go by the shortest route. And not to rip them off. So much so, when they place their order, they're not asking for a private hire car. They're asking for a taxi to ...
Yes, price may be a part of it. But curiously you're as likely to get a hefty tip from a PH customer as from a taxi customer. So, it's not the whole story, is it?