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PostPosted: Fri Nov 20, 2009 1:47 pm 
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Joined: Tue Jan 16, 2007 5:47 pm
Posts: 18
Location: cornwall
I have an 07 plated vivaro and have been fighting with vauxhall to pay the cost of two middle seat belts that i have had to replace after being stopped by vosa for damage to the webbing. This was caused by what i believe to be a design fault as the buckle dangles free and is long enough to hang out of the sliding door when slammed. This consequently has led to doors not shutting properly.
Also i jave on numerous occasions had the sliding door come flying off when customers open them on a hill. and the interior lights come on and off whilst driving.
All of these points have been raised and i think are obviously connected, but not so according to vauxhall who keep fobbing me off.
I am hoping to see if, like vauxhall say that i am the only one complaining about the design.
I already know of one other person who has had new belts fitted as well as bodywork done on the doors due to damage for the same problem. when i attempted to contact the district manager to find out why there was one rule for one and anouther for me, he stopped taking my calls.

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PostPosted: Fri Nov 20, 2009 2:46 pm 
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Joined: Sat Apr 01, 2006 11:47 pm
Posts: 20858
Location: Stamford Britains prettiest town till SKDC ruined it
manufacturers will never admit to or rectify problems like that I used to have a vito both keys snapped off in the ignition barrel within 3 months an obviously faulty design all i got was a replacement barrell and when the central locking packed up after 6 months nothing i ran the vehicle for 5 years without any means of locking the doors ! No amount of letter writing etc got the vehicle sorted out

In taxi use seatbelts do wear out quite quickly I usually have to replace them every 2 to 3 years so there is the heavy wear and tear argument that vauxhall could use


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PostPosted: Fri Nov 20, 2009 9:24 pm 
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Joined: Wed Sep 03, 2003 7:30 pm
Posts: 57355
Location: 1066 Country
scooter wrote:
I am hoping to see if, like vauxhall say that i am the only one complaining about the design.

I suspect there are many with similar problems.

Why not register on a Vauxhall forum, there must be one and the lads on there will be able to tell you how common a problem it is?

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