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| East Coast rail delays spark passenger anger http://www.taxi-driver.co.uk/phpBB2/viewtopic.php?f=2&t=16461 |
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| Author: | gusmac [ Sun Mar 27, 2011 4:17 pm ] |
| Post subject: | East Coast rail delays spark passenger anger |
East Coast rail delays spark passenger anger Hundreds of passengers were left queuing for hours for information at York station Train passengers left stranded by signalling problems on the East Coast main line have complained of being left to fend for themselves. Many people were eventually brought to York station after being stuck on trains for hours. Middlesbrough passenger Mike Oyston said: "It was just chaos, there was no information at all." A spokesman for train operator East Coast said: "Clearly we had a difficult afternoon and evening." He said the company had tried to inform passengers that they would be eligible for compensation payments under its '"delay repay" scheme. Most of its services were operating normally on Sunday, he added. However, Mr Oyston said he was angry that he had to arrange for a friend to drive to York from Middlesbrough to take him home. "There were about 1,000 people waiting to get home from York station," he said. An East Coast train East Coast said most of its services were operating normally again on Sunday "We were not told anything. We were directed to the back car park and left to get on with it. We're not happy at all." Grandmother Pat Feetham, of Hull, also complained of a lack of information after being stuck on a train from Scotland for almost five hours. "They ran out of food, it was very cold and we didn't know what was happening until a police officer got on the train and said there were buses to take us to York. We're not happy." As delays continued on some services on Sunday, National Rail Enquiries said a number of train crews and trains were not in the right place to run. It advised people to check before travelling. http://www.bbc.co.uk/news/uk-england-yo ... e-12874623 |
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| Author: | Sussex [ Sun Mar 27, 2011 5:14 pm ] |
| Post subject: | |
Why didn't they just arrange some coaches? Or worst case scenario buses. |
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| Author: | grandad [ Sun Mar 27, 2011 9:12 pm ] |
| Post subject: | |
Read the story to the end Sussex. The did provide buses. But I would guess that it takes some time to organise buses for 1,000 people. FFS they were only delayed for a few hours, it's not a major disaster like a tsunami. |
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