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Gripes over Wigan taxi drivers
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Author:  captain cab [ Wed Jan 04, 2012 11:08 am ]
Post subject:  Gripes over Wigan taxi drivers

Gripes over Wigan taxi drivers



SMOKING at the wheel, over-charging and aggressive conduct to passengers are just some of the complaints made about taxi drivers in the borough last year.


Using Freedom of Information laws, the Wigan Evening Post can reveal that in 2010/11, Wigan Council received 145 separate complaints from people about taxi drivers registered in the borough. Of these, 39 were made by other members of the hackney carriage and private hire trades.

However, taxi drivers feel that the full story is not always told where complaints are made. Ronnie Melling, branch secretary of the Hackney Drivers Unite Union, said: “Like everything there are better taxi drivers than others, but there are two sides to every story.

“Complaints such as fare charging are common but you very rarely get the full story.

“I have spoken to many people who have complained about being charged a lot of money for what appears to be a reasonably short journey.

“However, when you inquire, you more often than not find that they have made three stop-offs or have nipped into a takeaway and such like, which then makes the fare seem reasonable.

“Taxi drivers have to put up with a lot, especially late at night and if you have a genuine complaint the licensing association has a very thorough complaints procedure which is fair to everybody.”

Other complaints made included drivers sounding horns, refusing fares, over-charging, failing to report accidents, picking up passengers late and the standard of driving.

A spokesman for Wigan Council said: “All complaints made about hackney carriage and private hire drivers are dealt with in accordance with the council’s enforcement policy.

“If there is evidence of a driver acting in breach of the various regulations, formal enforcement action may be a consideration depending on the circumstances.

“Also, under the taxi legislation the council has the power to suspend, revoke or refuse to renew a driver’s licence if he/she is convicted of an offence of dishonesty, indecency or violence or for any other reasonable cause. These powers are delegated to the regulation committee.”

“We consider that the conduct of licensed taxi and private hire drivers is generally good. However, where complaints may be received these will be dealt with in accordance with the council’s enforcement policy.

“There is currently no requirement for drivers to undergo any formal training although all taxi and private hire drivers are required to comply with requirements, including to act in a civil and orderly manner at all times.”

http://www.wigantoday.net/news/gripes_o ... _1_4111344

Author:  captain cab [ Wed Jan 04, 2012 11:12 am ]
Post subject:  Re: Gripes over Wigan taxi drivers

Quote:
Ronnie Melling, branch secretary of the Hackney Drivers Unite Union, said: “Like everything there are better taxi drivers than others, but there are two sides to every story.


Quote:
A spokesman for Wigan Council said; There is currently no requirement for drivers to undergo any formal training


Of course, if Mr Mellings 'Unite Union' get their way, there will be training.

CC

Author:  Nidge2 [ Wed Jan 04, 2012 7:35 pm ]
Post subject:  Re: Gripes over Wigan taxi drivers

captain cab wrote:
Quote:
Ronnie Melling, branch secretary of the Hackney Drivers Unite Union, said: “Like everything there are better taxi drivers than others, but there are two sides to every story.


Quote:
A spokesman for Wigan Council said; There is currently no requirement for drivers to undergo any formal training


Of course, if Mr Mellings 'Unite Union' get their way, there will be training.

CC



Are Unite on the right f***n bus or what?

Author:  gusmac [ Wed Jan 04, 2012 8:31 pm ]
Post subject:  Re: Gripes over Wigan taxi drivers

Oh yes :wink:

Nice little earner if they get pointless training approved by councils, and they get paid to provide it.
Discount for members, of course. :wink:

Author:  charles007 [ Wed Jan 04, 2012 9:38 pm ]
Post subject:  Re: Gripes over Wigan taxi drivers

oh well it most be right if Wigan Post say's so, wounder how many were up held are indeed properly investergated. lets make all our passingers better mannerd let send them for traning.

Author:  charles007 [ Wed Jan 04, 2012 9:43 pm ]
Post subject:  Re: Gripes over Wigan taxi drivers

i could tell you what i think of wigan council and officers but this past would be taken off, I think the whole lot are a bunch of uxxxxxx xxx xx xxxxxxx ](*,) ](*,) ](*,) ](*,) ](*,) ](*,) ](*,) ](*,) ](*,) ](*,) ](*,) ](*,) [-o< [-o< [-o<

Author:  Sussex [ Wed Jan 04, 2012 10:46 pm ]
Post subject:  Re: Gripes over Wigan taxi drivers

charles007 wrote:
i could tell you what i think of wigan council and officers but this past would be taken off,

If only we could take off the past. :D

Author:  toots [ Wed Jan 04, 2012 11:32 pm ]
Post subject:  Re: Gripes over Wigan taxi drivers

gusmac wrote:
Oh yes :wink:

Nice little earner if they get pointless training approved by councils, and they get paid to provide it.
Discount for members, of course. :wink:


Well like everything I guess union membership is down and the coffers need filling and training will certainly do that :D

Author:  charles007 [ Thu Jan 05, 2012 12:26 am ]
Post subject:  Re: Gripes over Wigan taxi drivers

all right POST.

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