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| Complaints about taxi drivers in Bristol have doubled http://www.taxi-driver.co.uk/phpBB2/viewtopic.php?f=2&t=28293 |
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| Author: | captain cab [ Wed Dec 30, 2015 12:50 pm ] |
| Post subject: | Complaints about taxi drivers in Bristol have doubled |
Complaints about taxi drivers in Bristol have doubled in the past five years COMPLAINTS about taxi drivers in Bristol have almost doubled in the past five years, with allegations including assault, dangerous driving and refusing to carry a pet dog. Drivers' conduct, skills behind the wheel, parking and pricing have proved the biggest problem for passengers in the city. But allegations of assault have also increased to the council, despite complaints to the police remaining steady. The city council received 231 complaints about licensed drivers between October 2014 and September this year compared to just 122 in the same period five years ago. Despite the mass of complaints, the council revoked no drivers' licences between October 2014 and September this year. One driver charged with a sexual assault had his licence suspended. Councillors even allowed a driver with a conviction for driving without due care and attention; another person found in possession of cannabis and one man with an assault conviction to either continue or start in the job. Renewals and applications turned down by the council included those from a rapist, a married man cautioned for soliciting and those with convictions for violence, driving and dishonesty offences. Worries about the conduct of a driver increased from 46 to 64; allegations of dangerous driving went from just five to 32 and no parking issues were reported five years ago, compared to 26 in the most recent year. Complaints about six alleged assaults carried out by taxi drivers were made recently and three people went to the council believing the motorists had stolen from them. That compares to just one allegation of assault five years ago, after a confrontation about blocking a bus stop, and just one alleged theft. Despite the increase in complaints to the council, police recorded a drop in crimes reported to them where the suspect was a taxi driver and the offence occurred while he was working as such in Bristol. A spokesman for Bristol City Council said the increase in complaints was down to a combination of factors – including a 10 per cent increase in the number of drivers, a better reporting mechanism on its website and taxi marshalls recording complaints. "Some complaints relate to out of town taxis," he said. "This is a serious problem for the authority and one which we take extremely seriously, committing significant resources into tackling the issue. "We are actively working with and encouraging local authorities responsible for licensing these taxis to take appropriate action. Beyond that, Bristol City Council has no regulatory control over their activities unless they are committing criminal offences within the area. "Some of the complaints categorised as conduct of driver also relate to out of town drivers which distorts the data." In order to get a licence, drivers must complete an enhanced Disclosure and Barring Service check, along with driving and knowledge tests. All complaints are looked into and the council can issue advice, prosecute or bring drivers before a public safety committee and revoke their license. Detectives in Bristol investigated 19 reports of crimes this year, compared to the 25 five years ago. More recently crimes reported included affray, assault, violence, sexual assaults, kerb crawling and soliciting. But just three of those reported crimes were passed on to licensing chiefs at the city council. A spokesman for police said: "Notification of an offence to the licensing department is managed on a case by case basis based on the risk posed to the public." Complaints to Bristol City Council about taxi drivers between October 1, 2014 and September 30, 2015 Conduct of driver 64 Alleged dangerous driving 32 Parking 26 Fares enquiry 25 Overcharging 20 Lost property 15 Out of town issue 8 Alleged assault 6 Refusal to take fare 5 Unlicensed driver 5 Alleged using mobile while driving 4 Alleged plying for hire 4 Refusal of wheelchair 3 Alleged theft 3 Allegation of abusive language 2 Alleged threat of assault 1 Cyclist accident 1 Guide dog refusal 1 Littering 1 Refusal to carry pet dog 1 Soiling charge query 1 Tints of vehicle 1 Total 231 Complaints to Bristol City Council about taxi drivers between October 1, 2009 until September 30, 2010 Conduct of driver 46 Overcharging 14 Refusal of fare 12 Alleged dangerous driving 5 Alleged using phone when driving 5 Meters not used 5 Smoking in vehicle 4 Alleged abuse and aggressive behaviour 3 Alleged dangerous or reckless driving 3 Driver had no badge 2 Alleged speeding 2 Wheelchair refusal 2 Alleged assault and blocking bus stop 1 Alleged theft 1 Concern regarding driver's health 1 Cyclist incident 1 Alleged driving without due care and attention 1 Allege erratic driving 1 Failure to negotiate fare 1 Failure to give way at junction 1 Fares query 1 Health and mechanical concerns 1 Alleged inconsiderate driving 1 Late pick ups 1 London style taxi without plates 1 Misuse of disabled parking and verbal abuse 1 Refusal to do more than one drop off 1 Tax disc expired 1 Alleged violation of Highway Code 1 Using a bus lane 1 General complaint 1 Total 122 Crimes taxi drivers were charged with in the course of their work by Bristol police in between October 1, 2014 and September 30, 2015 *Note: An individual may have been charged with more than one offence 2 x charges of cause a male 13 or over to engage in a penetrative sexual activity 2 x drink driving 2 x failing to stop after a road accident Driving without due care and attention Driving without reasonable consideration to other users Use of threatening, abusive, insulting words or behaviour Failure to report a road accident Assault of a police constable Assault causing actual bodily harm Possess an offensive weapon in a public place Sexual assault on a female Use a Private Hire Vehicle without displaying plate or disc Read more: http://www.bristolpost.co.uk/Complaints ... z3vnu94eLC |
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| Author: | ven2112 [ Wed Dec 30, 2015 5:28 pm ] |
| Post subject: | Re: Complaints about taxi drivers in Bristol have doubled |
" and refusing to carry a pet dog " how is this taken as a complaint then ? you don't have to if you don't want to , its not a assistance cur after all
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| Author: | trotskys twin [ Wed Dec 30, 2015 6:12 pm ] |
| Post subject: | Re: Complaints about taxi drivers in Bristol have doubled |
SO WHAT HOW MANY COMPLAINTS WERE UPHELD AFTER AN INVESTIGATION EH THATS WHEN YOU GET CONCERNED THICKOS AND VEN'S RIGHT ABOUT THE MUT !
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| Author: | Sussex [ Wed Dec 30, 2015 10:13 pm ] |
| Post subject: | Re: Complaints about taxi drivers in Bristol have doubled |
captain cab wrote: Councillors even allowed a driver with a conviction for driving without due care and attention; 3 points, no more serious than doing 34 in a 30. Yet the article goes into 'drama queen' mode about it.
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| Author: | edders23 [ Thu Dec 31, 2015 6:33 pm ] |
| Post subject: | Re: Complaints about taxi drivers in Bristol have doubled |
Sussex wrote: captain cab wrote: Councillors even allowed a driver with a conviction for driving without due care and attention; 3 points, no more serious than doing 34 in a 30. Yet the article goes into 'drama queen' mode about it. ![]() cause journalist are brainwashed into believing no one will buy their rag if every story isn't mega over hyped |
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