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PostPosted: Tue Jun 18, 2019 7:17 pm 
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Leicester temple wheelchair row taxi driver 'suspended'

https://www.bbc.co.uk/news/uk-england-l ... e-48669051

A taxi driver has been suspended after he refused to help an elderly wheelchair user to the car "in case she fell out".

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Saroj Seth MBE, 78, who had her right leg amputated three years ago, asked for help down a ramp at the Shree Geeta Bhavan Temple in Clarendon Park Road, Leicester.

However she said the driver refused, leaving her "humiliated and insulted".

ADT Taxis said the driver has been "suspended indefinitely".

Mrs Seth said: "Most of the drivers are very good but this driver came and just sat there in the car," she said.

"There was no compassion, no kindness.

"He said 'no, it is a liability to take a disabled person' and said he was not going to touch the wheelchair.

"He didn't want to come near me and stood by his car."

Mrs Seth, a former magistrate who was awarded an MBE for services to community cohesion in Leicester in 2011, said she is a regular ADT Taxis customer and on booking warns them she needs assistance

But she added: "That incident left me very angry that with all my hard work, people still haven't understood [about equality], and there is no compassion whatsoever for people who are not able and are dependent on others."

ADT manager Nigel Ord said the firm had "suspended the driver indefinitely" and informed the council's licensing authority.

"The fault lies with us somewhere and we are investigating the incident," he said.

"It is an unfortunate situation and we will learn from this."

A woman who witnessed the conversation said she was "shocked and sickened" by it.


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PostPosted: Tue Jun 18, 2019 7:23 pm 
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Quote:
But she added: "That incident left me very angry that with all my hard work, people still haven't understood [about equality], and there is no compassion whatsoever for people who are not able and are dependent on others."

Struggle to argue with that.

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PostPosted: Wed Jun 19, 2019 6:47 am 
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Quote:
Mrs Seth said: "Most of the drivers are very good but this driver came and just sat there in the car," she said.

plenty round here do that pop the boot open and wait for an elderly infirm passenger to struggle to load it whilst sitting in their car


It is an education issue they need to be made to understand that it speed up loading thus reducing time on the job !!

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PostPosted: Wed Jun 19, 2019 8:32 pm 
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It is an education issue they need to be made to understand that it speed up loading thus reducing time on the job !!

Agree with that.

The issue is training drivers to actually do the job, rather than merely training them to pass the licensing requirements.

Maybe the onus should be put on operator's to train the drivers on their circuits.

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PostPosted: Sat Jun 22, 2019 6:20 am 
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ADT manager Nigel Ord said the firm had "suspended the driver indefinitely" and informed the council's licensing authority.

"The fault lies with us somewhere and we are investigating the incident," he said.


Bullshit, you'll have anyone for profit over customer care, this is the same firm where a driver was filmed refusing to take a guide dog.


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PostPosted: Sun Jun 23, 2019 7:55 am 
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Nidge2 wrote:
Quote:
ADT manager Nigel Ord said the firm had "suspended the driver indefinitely" and informed the council's licensing authority.

"The fault lies with us somewhere and we are investigating the incident," he said.


Bullshit, you'll have anyone for profit over customer care, this is the same firm where a driver was filmed refusing to take a guide dog.



which goes to prove the point this firm NEEDS to invest in driver training

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PostPosted: Mon Jun 24, 2019 8:23 pm 
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which goes to prove the point this firm NEEDS to invest in driver training

I agree, but until operators share any penalties/points that drivers on their circuits accrue, then many operators wont give a stuff.

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PostPosted: Mon Jun 24, 2019 8:39 pm 
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edders23 wrote:
Nidge2 wrote:
Quote:
ADT manager Nigel Ord said the firm had "suspended the driver indefinitely" and informed the council's licensing authority.

"The fault lies with us somewhere and we are investigating the incident," he said.


Bullshit, you'll have anyone for profit over customer care, this is the same firm where a driver was filmed refusing to take a guide dog.



which goes to prove the point this firm NEEDS to invest in driver training



No,the operator is not fir and proper to hold the license.


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PostPosted: Tue Jun 25, 2019 5:19 pm 
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Crap the driver was right the old cow used to sit on the bench ffs and has accepted an MBE a parasite clearly and of course he has a duty of care towards himself lugging fat old bitches around is very likely to put him at risk of serious injury then of course the old MBE turd will of course cover his lost earnings.

well done the driver and of course if the driver was PAYE he can only be suspended on full pay while a full and complete investigation takes place =D> =D>

i would love to rep this driver its a walk over..............................why should he risk his health for that grovelling lickspittle parasite ????????????/

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PostPosted: Wed Jun 26, 2019 7:10 pm 
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trotskys twin wrote:
Crap the driver was right the old cow used to sit on the bench ffs and has accepted an MBE a parasite clearly and of course he has a duty of care towards himself lugging fat old bitches around is very likely to put him at risk of serious injury then of course the old MBE turd will of course cover his lost earnings.

well done the driver and of course if the driver was PAYE he can only be suspended on full pay while a full and complete investigation takes place =D> =D>

i would love to rep this driver its a walk over..............................why should he risk his health for that grovelling lickspittle parasite ????????????/



Another walk over for the TROT funny how you lame brains always get it wrong ............................oh yeh yer cabbies #-o #-o

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PostPosted: Thu Jun 27, 2019 10:45 am 
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helping customers=customer service and we ARE a service industry :roll:

put your brain into gear before you post drivel Tel :wink:

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PostPosted: Thu Jun 27, 2019 9:32 pm 
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trotskys twin wrote:
Crap the driver was right the old cow used to sit on the bench ffs and has accepted an MBE a parasite clearly and of course he has a duty of care towards himself lugging fat old bitches around is very likely to put him at risk of serious injury then of course the old MBE turd will of course cover his lost earnings.

well done the driver and of course if the driver was PAYE he can only be suspended on full pay while a full and complete investigation takes place =D> =D>

i would love to rep this driver its a walk over..............................why should he risk his health for that grovelling lickspittle parasite ????????????/

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PostPosted: Fri Jun 28, 2019 11:26 am 
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edders23 wrote:
helping customers=customer service and we ARE a service industry :roll:

put your brain into gear before you post drivel Tel :wink:


Health and safety not yer strong point EDDERS ...................................and you forget this parasitical old slag has sat on the BENCH FFs and grovelled to the Von Windsor scum for an MBE.................................can you get any lower ????????????

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PostPosted: Fri Jun 28, 2019 12:50 pm 
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can you get any lower ????????????


take your pick

drug dealing
modern slavery
swindling pensioners of their life savings
child sexual exploitation
shagging Diane Abbott

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