x-ray wrote:
As has been said before,
Another day, another App!!!
A despatch operation never the most difficult business to set up, but back when I started in the trade at the very least it would entail someone manning the phone for maybe 18 hours a day minimum.
Then the mobile phones explosion, and every man and his dog had a number, while previously most of the despatch operations around here would have around 10 cars or so.
But before the mobiles there was an obvious distinction between cars doing despatch work and the 'independents'.
But gradually the distinction disappeared, and you could find any number of cars operating under a phone number, from the bigger operations down to the one-man bands with their own cards and telephone number.
Then came the apps, and at first that seemed like something unattainable and confined to Silicon Valley, while now they're threatening to become a bit closer to what mobile phones were maybe 20 years ago.
And perhaps the difference with the apps is that initially they've been associated with people not really part of the trade in the more conventional sense, Uber being the most obvious example.
And to a degree that distinction has increasingly disappeared too, as more conventional firms got their own app, and apps became more accessible to smaller operations.
(Like the mobile phone thing I suspect smaller ops with apps will be less common in the big cities than in the smaller towns/rural locations - while true independents here have more or less disappeared because everyone has their own number, in the likes of Dundee there are still significant numbers (where they're called 'streetcars').
Suspect the reason for that is because in a small town you can hand out cards and advertise, and you're only ever half a mile or so away from someone who's phoning you. In the cities, on the other hand, if you handed out cards willy nilly and advertised your number in the press, you'd be getting hiked all over the place to do silly little jobs which wouldn't be worth your while. So better to stick to the ranks, or work with a big circuit.)