Taxi Driver Online

Note that by the looks of it this press release is aimed at investors in AA plc rather than Uber drivers, which may help explain some of the language used.

(Came across it via TaxiPoint, so they can take the blame )


AA launches cutting-edge partnership with Uber for roadside and Service
Maintenance and Repair

https://www.theaaplc.com/~/media/Files/ ... -09-19.pdf

- MOTs, repairs and maintenance for Uber drivers will use AA Service Maintenance and
Repair (SMR) platform and capabilities

- Uber drivers in 40 UK cities will also have access to the AA roadside assistance

- Technology at the heart of the partnership - AA deep integration into the Uber app

As discussed at the recent half year results presentation, SMR will become an increasing area
of focus for the AA. The SMR market plays a key role in addressing a driver’s planned and
unplanned needs and represents a significant opportunity for the AA to grow new revenue
streams without incurring substantial capital expenditure.

The AA and Uber have today launched a new three-year partnership, enabling more than
65,000 licensed private-hire drivers in 40 UK cities, access to award-winning breakdown
cover* as well as the opportunity to book discounted services, maintenance and repairs (SMR)
in over 1,000 garages through the AA’s SMR Platform also leveraging the recent acquisition
Prestige capabilities and expertise.

The AA has successfully integrated Prestige and its proprietary UNITY system into our new
technical services business and the AA approved Garage network of over 1,000 garages, with
the aim of providing a nationwide service for the automotive industry and UK drivers to help
with issues such as: vehicle recall campaigns, SMR and onsite technical support for our OEM
partners

As well as providing access to service, repairs and maintenance, the Uber partnership is
completely digital as drivers will make all requests for assistance through their existing Uber
Driver app. This is part of a new Uber Pro loyalty programme, which recognises drivers for
their commitment and high-quality service.

This deal is a first for the AA in combining roadside assistance with vehicle servicing and
underpins its intention to digitalise its offering to businesses and customers. It is also a
reflection of the AA’s key strategic direction, putting service innovation and data at the heart
of what we do;

• Creating industry leading, cutting-edge B2B partnerships
• Delivering world class customer service
• Investing more than any other provider in technology and people
• Developing connected and integrated Roadside propositions and new data services
• Enhancing our leading position as the B2B partner of choice.

Simon Breakwell, AA Chief Executive Officer says:
“The AA is putting Service and Innovation at the heart of what we do. This unique cutting-edge
partnership combines those two elements.

“Our partnership with Uber goes beyond our core breakdown offering and into whole vehicle
cover with a comprehensive service, maintenance and repair package for Uber drivers.

“We are making significant progress on our strategic plan and are building operational
momentum across the AA, including our strategic partnership with Admiral as well as the
launch of Smart Breakdown in Q4. The Uber partnership gives us more momentum.”

Not really sure if this kind of thing helps Uber's claim that its drivers are free-thinking independent-minded self-employed people

Now if you or I phoned the AA for a quote it would be about £600 a car wonder what uber are getting ?

_________________
lack of modern legislation is the iceberg sinking the titanic of the transport sector

Really?

I get my cover via my bank account, and I'm told it's AA that turn up. So virtually free.

Many new cars get cover during the warranty period, and many dealers offer free cover as part of the service schedule.

In short most people now pay peanuts, so £600 is more than I have spent on my breakdown cover in total over the last 20 years.

_________________
IDFIMH

yes insurance and banks get very good deals I do through the insurance at only about £80 a car but if you phone directly that's the sort of quote you get

_________________
lack of modern legislation is the iceberg sinking the titanic of the transport sector

Just had a look at the AA website for covering a taxi for everything that they will do cover for and this is what the website quoted.

Summary of cover
Roadside
Home Start
National Recovery (Relay)
Accident Management

Roadside Cover £217.00
National Recovery (Relay) Cover £115.50
Accident Management Cover £89.50
Home Start Cover £8.50
*Discount: -£129.15
Total cost of cover
£301.35

_________________
Grandad,

they must have dropped the prices then because when i last looked into it (about 12 months ago) the quote over the phone not website was just under £600 and the RAC were not a great deal less

_________________
lack of modern legislation is the iceberg sinking the titanic of the transport sector

Why would anyone pay for that?

There are firms out there who would pay you at least that do manage your claim?

And isn't that what we have insurance firms for?

_________________
IDFIMH

I'm guessing all these prices are for the car, any driver?

As I've never paid much more than £99.

_________________
IDFIMH

But that's for some kind of business cover? An individual owner driver like me could use the bog-standard cover that any private motorist can use?

According to the FAQ here, taxis can be covered by standard cover, but the optional Parts and Garage Cover can't be provided:


https://www.theaa.com/breakdown-cover/


This below is presumably more specialist cover for fleets of taxis and other vehicles used commercially - three to five vehicles, it says.

https://www.theaa.com/business/breakdow ... t-vehicles

£108 *per vehicle* for basic cover, £210 for full cover including accident management.

Recall quite a few years ago when the RAC stopped including taxis under normal cover, and you needed a more specialised product, but presumably AA still covers cabs for individual drivers under the normal cover for private motorists, by the looks of it at least.