Funny that it's apparently an 'outraged Sheffield resident' who's quoted here rather than the actual drivers, who are supposedly in a state of shock. And what the 'Sheffield resident' has to do with it all rather than simply being 'outraged' isn't clear.
But I suspect the reason this has happened and the firm hasn't responded is because it probably isn't as uncommon as the article seems to imply.
And suspect too that the request was about communication problems rather than the crude racism claimed in the article.
Outrage as Sheffield customer requests an ‘English driver’ from City Taxis for their triphttps://www.thestar.co.uk/news/traffic- ... rip-643360Drivers have been left outraged after a customer requested an ‘English taxi driver’ to pick them up in Sheffield.The customer contacted City Taxis to pick them up and then drop them off at the Ibis budget hotel in Attercliffe Common.
A notice was sent out by the company to shocked drivers informing them that the customer wanted an ‘English driver’ for the journey.
The notice read: “Customer has requested for English driver. Go inside for collection. Do not beep your horn, see reception for customer. Wait and return.”
One resident, who wished to remain anonymous, said that they were upset a City Taxis operator accepted the request and said that it had caused outrage among drivers.
They said: “A lot of taxi drivers have been taken aback by this and they’re not happy. City Taxis could have easily refused it.
“Can you imagine if the customer would have said that they didn’t want an LGBT taxi driver or a female driver? It would cause uproar but they still sent it out.
“There are a lot of different cultures in Sheffield and people should treat everyone equally and with respect. You can't say you don’t want one race and request another one.
“If you do that then you must have an issue with that particular race of people.”
The outraged Sheffield resident said that he had raised the issue with City Taxis but claimed that they were not treating the incident seriously enough.
“The company are not doing anything about it and we’ve had nothing back from them explaining why they sent it out,” they said.
“City Taxis are a private hire company, they have obviously not given enough training to the operator about taking this job on or they have not discussed the race and discrimination act with them.
“Companies allowing requests like this will just make things worse and it’s going to become a regular occurrence. If they just put a stop to it at the time I don’t think it would happen again.”
City Taxis have been contacted for a response.
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