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| Uber outsources to the phillipines http://www.taxi-driver.co.uk/phpBB2/viewtopic.php?f=2&t=35474 |
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| Author: | edders23 [ Fri Feb 28, 2020 7:16 am ] |
| Post subject: | Uber outsources to the phillipines |
https://www.bbc.co.uk/news/business-51557430 Uber closes LA office and outsources to Manila Uber has closed a customer support office in downtown Los Angeles, laying off around 80 workers. Some of the roles are expected to be moved to the company's operation in Manila in the Philippines. Most of the staff affected worked on liaising with drivers, processing documents and dealing with account issues. The announcement comes as Uber has seen its losses grow as it faces challenges around the world. An Uber spokesperson told the BBC: "In order to focus our resources on larger customer support centres, we are closing the Uber support office in downtown Los Angeles." It is understood that the move will affect fewer than 100 workers, and that all of the people impacted were asked to apply for other roles in the company. can see that being a big negative as I doubt the cheap phillipinos will have great Amerenglish language skills |
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| Author: | Sussex [ Fri Feb 28, 2020 9:13 pm ] |
| Post subject: | Re: Uber outsources to the phillipines |
Quote: Uber has closed a customer support office in downtown Los Angeles, laying off around 80 workers. They have fallen out with LA council big time over the sharing of data. Basically LA want all Uber's data so they can offer alternatives to Uber on Uber's busy routes, such as rental bikes. Uber have said go f*** yourself, so LA have sort of binned Uber from LA. |
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