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PostPosted: Thu Sep 17, 2020 8:55 pm 
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Joined: Wed Sep 03, 2003 7:30 pm
Posts: 46331
Location: 1066 Country
Angry taxi driver demands compensation for Burton Railway Station roadworks

A Burton taxi driver has been left feeling "sour and angry" over problems at Burton Railway Station.

Nabil Razzak says has been left out of pocket and lost customers after problems with parking at the train station in town.

He told Burton Live he pays £525 to East Midlands Railway, which runs the station, for a permit to operate there.

Last year, when train operator Network Rail undertook a major revamp of the forecourt, Mr Razzak says he was told it would take five weeks.

But it ended taking for six months, which caused a "drastic reduction" in drivers' income as he had to away from the station.

Mr Razzak, who has been operating in Burton for nine years, says drivers were told to park in Borough Road while the work was being carried out.

But parking wardens warned them they faced fines if they continued to park there..

They were then moved onto the bridge outside the station at the bus stop, but there there was only space for five vehicles when 29 drivers have permits.

Mr Razzak, of Envoy Taxis, says he was given no compensation or refund for the loss of trade he experienced, but the price of the permits have been frozen for two years.

To make matters worse, lockdown has led to fewer trains - and those still operating have less people on them due to social distancing.

It has meant that some drivers have had weeks when they have picked up little or no fares from passengers.

The 41-year-old said: "It has made us feel sour and angry.

"In some areas of the country, they've been refunded some of the money, but here they are not budging."

East Midlands Railway is responsible for the station at Burton and Network Rail for the forecourt project, which saw the taxi rank temporarily moved.

Debbie Fairweather, senior sponsor for Network Rail, said: "We understand the frustrations for taxi drivers using Burton-on-Trent station and we're sorry that work to develop an interchange outside the station took longer than planned.

"There were issues on site once the road surface was removed, which meant part of the project had to be redesigned.

"During this time, additional staff and signs in the station directed passengers to taxis.

"The improvement work, which will improve transport links for passengers, was completed in March."

An East Midlands Railway spokesman said: "The coronavirus pandemic has had a profound effect on all parts of the UK and we appreciate the particular impact it has had on local businesses and the self-employed.

"There is a range of Government support available during these unprecedented times.

"However, we are assessing whether in certain circumstances we are able to provide rate relief in the short term too and will inform taxi drivers as soon as possible."


PostPosted: Thu Sep 17, 2020 10:24 pm 

Joined: Mon Jan 18, 2016 7:56 pm
Posts: 2017
East Midlands Railway spokesman wants to check on the facts of the statement they made, government support was not available to every TAXI driver but East Midlands Railway could have supported every permit holder by refunding permit fees.
They probably would have been still receiving and accepting the full subsidies for operating a reduced service, another greedy franchise operator.

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