In fact he was definitely driving for Bolt at the time, and the dispute was about wearing a face mask.
His Twitter handle is UberMan, so not clear if he's simply a dual-app driver, or if he maybe changed apps but retained his Twitter handle.
Anyway, the MailOnline has it chapter and verse, and quite an interesting tale with regard to how the police couldn't find the woman, which is why he put it online several months after it happened.
And, of course, there's the wider issue of putting videos like his of passengers online.
Anyway, the Mail manages to avoid the t-word (although the captions on the site use it) but describes Bolt as the driver's 'employer'.
But the photos are credited to Triangle News, a news agency, so it may be that he's made a couple of bob out of this.
And if the Met couldn't find the woman a few weeks ago, I suspect they won't have that problem now
Moment woman racially abuses Bolt driver calling him a 'f***ing P**i' after he asked her to wear a mask because he didn't want to risk catching Covid and infect his pregnant wifehttps://www.dailymail.co.uk/news/articl ... s-car.html• London Bolt driver Muhammad Usman, 37, asked a passenger to wear a mask
• She claimed she 'didn't have one', so he said he would have to cancel the trip
• He did not want to risk catching Covid for the sake of his pregnant wife at home
• The unknown passenger became irate and began to racially abuse him
• Bolt gave Mr Usman no communication after sending generic apology email
• The Met Police closed the case because they 'couldn't track down the girl'
• Do you know the woman in this video? Contact: lizzie.may@mailonline.co.uk
A private-hire Bolt driver faced an onslaught of racist abuse after he refused to drive a maskless woman who then got out and kicked his car.
London Bolt driver Muhammad Usman, 37, was called 'a f***ing P**i' multiple times by an irate passenger as she demanded he took her to her destination or refunded her money.
Video footage has emerged of the incident with Mr Usman asking the passenger to leave his car because it is mandatory for his passengers to wear face masks due to the risk of Covid-19.
His wife was also four months pregnant with their first child - and he told MailOnline that he 'didn't want to risk catching Covid' when he had to return home to her.
General Secretary James Farrar at App Drivers and Couriers Union (ADCU) said: 'Licensed private hire drivers are fed up with putting up with physical and racist abuse while the Police, Transport for London and operators like Uber and Bolt do nothing.
'The police and TfL have consistently refused to work with our union to tackle these issues and TfL even sabotaged our efforts to work with the police to improve safeguarding of ourselves and the travelling public.
'Indeed, rather than prosecute abusers, the Met police have instead mounted a failed political attack on our union by bringing vexatious charges that the police themselves were assaulted at one of our trade union demos by way of megaphone sound.'
Mr Usman, who himself had a mask on and was driving for the company Bolt, claims the woman refused to wear a mask because she 'didn't have one'.
He told the woman he would therefore have to cancel the ride, to which she starts to become irate, because she believes she will be charged for the journey.
The Bolt driver reminded her to say she will just have to contact the company, Bolt, to request a refund - but she continued to demand he drove her to the requested destination.
The video was filmed at around 8.30pm on June 26, 2021.
This was just minutes after Mr Usman, who lives in Redbridge, had picked the woman up from Stratford tube station, to travel to her home in the E3 postcode area.
At the time, national Covid-19 cases were upwards of 20,000 a day and wearing face masks was compulsory.
It's only now that Mr Usman is releasing the footage after police told him that they were closing the case.
He reported the abuse he received from the passenger to Ilford Police Station a couple of days after the incident and gave all the details to find the woman.
The 37-year-old Bolt driver said the police contacted him once in August before calling to say they closed the case a few days ago as they couldn't track down the woman.
Mr Usman told MailOnline: 'They could have easily taken the details off of Bolt for whoever has booked it. Every company has got their own details with a name, address, everything, so how come they haven't properly investigated that?
'That's why we took matters into our hands.
'It’s impossible for Bolt and police to not be able to track her down, these apps need every detail of a person to even book a ride.
'They knew that each trip is recorded, neither bolt or the police have done anything. That's what forced us to put it on social media. We were let down badly by bolt and the police.'
Mr Usman also reported the incident to his employers, Bolt, to which he says they responded with a generic 'apology email' which said they were 'sorry he had to experience this'.
He said: 'It has been more than four months since then and Bolt didn't bother to get back to me.'
In the video, Mr Usman can be heard saying: 'You can text the company and they will refund you the money. You haven't paid me anything.'
The unknown passenger demands to know which company she should text for the refund.
Mr Usman, who is from Pakistan and has lived in London for 17 years, says to the woman: 'Call whoever booked the taxi.'
The angry passenger then can be heard saying: 'You f***ing idiot, suck your stinking mother, you stupid p**i bruv, f***ing silly P***.'
Mr Usman continued: 'Her tone was aggressive, it was due to her attitude. We had one or two conversations about the mask, the way she was approaching the situation forced me to start recording it.
'In my mind, I was a single guy in the car, my thinking was that the girl can step out and say, "The guy has looked at me this way" and make something up.
'It was to protect myself because it’s easy for her to just lie because she was so angry, and then Bolt deactivate my account for 10 days…
'This happens to so many drivers ever day, and I can’t afford to do that, it’s my only job. I wasn’t expecting it to get to this point, but this is my livelihood, I have bills to pay.
'After giving them all the details with the video and the information that Bolt has it would be just one phone call for Bolt to be obliged to give them the information apparently according to my knowledge.'
Mr Usman said he initially did not want to share the video on social media because the woman was fairly young.
'My friend said earlier on that we should put it on social media but I said 'No let the police deal with that' because she was a young kid, 20 something years, I don't want to go through that, let the police handle it,' Mr Usman continued.
'But nothing came out, so it's left us with no choice but to come to the stage that we have to get social media help.'
A Bolt spokesperson said: 'We are aware of this case. Bolt fully cooperated with the police during their investigation in June and provided the details of the passenger involved.
'Bolt is firmly opposed to discrimination of any kind so has taken appropriate action. Positive and negative feedback from drivers and passengers makes the Bolt platform safer so we encourage everyone to continue to contact us.'
The Metropolitan Police have issued an appeal to find the woman in the video.
The statement read: 'Officers investigating an incident where minicab driver in Stratford was racially abused by a passenger have released an image of a woman they would like to speak to.
'On Monday, 28 June police received a report of the abuse and criminal damage that had occurred in the vicinity of Stratford station on the evening of Saturday, 26 June.
'It was reported that the driver, a man aged in his 30s, was verbally abused by a woman who subsequently damaged the outside of his vehicle. No injuries were reported
'An initial investigation was carried out but the suspect could not be identified.
'Officers are now issuing an image of a woman they would like to speak to as part of their investigation.
'Anyone with information is asked to call police on 101 quoting CAD 1520/27Oct. To remain anonymous contact the independent charity Crimestoppers on 0800 555 111.'
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