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Macclesfield taxi firm warns customers over fake drivers charging higher fares

https://www.cheshire-live.co.uk/news/ch ... s-23608487

Silvertown Taxis claim customers have been getting into taxis of another company claiming to work for the firm


Image: Manchester Evening News

A Cheshire taxi company is claiming that rogue drivers are acting as employees for the firm and charging more expensive fares. Silvertown Taxis, based on Wood Street in Macclesfield, posted on social media about the 'serious issue' facing their customers.

They claim that customers have been getting into taxis of another company claiming to be working for Silvertown. The taxi company also said they have received complains over 'nasty surprises' of the fares they were charged.

Silvertown Taxis took to social media to warn customers that travelling in a taxi that isn't pre-booked means they are not covered by insurance. They also said it is illegal for taxi companies to pick-up fares that are not pre-booked.

The full post reads: "We would like to draw your attention to a serious issue facing many of our customers, especially during busy times.

"Many of our customers have recently booked a taxi with us and have mistakenly got into the taxis of another company after been told by the driver that they are working on behalf of Silvertown Taxis.

"Silvertown Taxis understand this is happening regularly and we have had many complaints about this issue from customers, especially over the weekend. These customers have in most cases had a nasty surprise as the price of their journey increases dramatically (Silvertown Taxis work on fixed fares whilst other companies use a Meter, making the same journey substantially more expensive).

"Not only is it illegal for taxi companies to pick-up fares that are not pre-booked, you will also be travelling with no insurance as well as paying substantially more. Just make sure when you book a taxi that it is a Silvertown Taxi, otherwise the consequences could be severe."

Only one comment on the website, and it's quite an astute one, and obviously someone who knows what they're talking about.


Only problem is that the photo above shows the word 'taxi' on the car

Not sure if this is a case of or .

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IDFIMH

since when has pirating fares NOT been a thing

It happens in every town and city in the UK

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Taxis Are Public Transport too

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