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App payment stats show 38% of punters tip in top London area
http://www.taxi-driver.co.uk/phpBB2/viewtopic.php?f=2&t=38754
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Author:  StuartW [ Tue Sep 27, 2022 2:43 am ]
Post subject:  App payment stats show 38% of punters tip in top London area

Some interesting stuff here, but of course because the data is from a card payment provider, then as everyone on here knows the figures for cash will be totally different, at least overall if not by area.

And not sure precisely how the data has been collated, but if it was my own figures then they would show *zero* card tips, because any I get are simply added to the inputted fare, so there's no way to tell from the recorded payment figures whether or not there's a tip included, or the sum involved.

Of course, the figures here are presumably collated via apps that have a separate tipping facility enabled, but if my Zettle card reader does have such a capability then I've certainly not enabled it, nor do I intend to [-(

(If anyone wants the full list of neighbourhoods then visit the link.)


London's best and worst neighbourhoods for tipping taxi drivers

https://www.mylondon.news/news/local-ne ... g-25108670

Do you tip your taxi driver? Fare data reveals London's 20 most and least generous neighbourhoods for paying gratuities

New data has revealed the most generous – and miserly – neighbourhoods in London when it comes to tipping taxi drivers.

Amid the cost of the living crisis, many penny-pinching Londoners are more reluctant to tip than before. And if you're generous with gratuities, figures suggest you're in the minority – no matter where you live in the capital.

Fare data from card reading machines collated by payment app Lopay revealed the top-tipping areas were Hillingdon, where 38 per cent of passengers added a gratuity, followed by Havering (35%) and Lewisham (34%). Hillingdon is home to Heathrow Airport, so the generosity in the west London borough could be explained by high numbers of people carrying luggage.

Bottom of the list was well-heeled Wandsworth, where barely one in five (21.3%) people tipped their cabbie. Barnet and Greenwich (both 22%) were the next worst.

The analysis by payment app Lopay of 57,816 fares paid to more than 2,000 taxi and minicab drivers also found the average gratuity across London was 10% or £3.10. And passengers were most likely to leave a tip between 7pm and midnight.

It also found people were more likely to tip on weekdays. This could suggest people are more generous if they can claim their fare back as a work expense rather than paying out of their own pocket.

Lopay co-found Richard Carter said: "Taxis and minicabs are part of the lifeblood of the capital, keeping Londoners and visitors alike on the move. But while London’s black cabs are global icons, earning a living behind the wheel of one is getting steadily harder."

Author:  StuartW [ Tue Sep 27, 2022 2:44 am ]
Post subject:  Re: App payment stats show 38% of punters tip in top London

Another thing is that I'd guess the London stats would differ from the rest of the country, particularly for black cab drivers, although the stats here also include minicabs drivers :?

And, of course, it can depend a lot on the particular, er, rider demographic.

Most tourists and visitors to St Andrews would tip, although they still tend to pay cash.

On the other hand, the students generally use cards (or phone payments, or whatever), but very few tip, and certainly less than the lowest one-in-five figure in the article :cry:

That might also explain the Heathrow Airport point made in the article - it could be more about tourists compared to locals rather than about luggage :idea:

Quote:
The analysis by payment app Lopay of 57,816 fares paid to more than 2,000 taxi and minicab drivers also found the average gratuity across London was 10% or £3.10.

So that means the average fare in London is £31.00 :-o

Of course, that will be the average fare paid by card, so maybe if cash was included then the average fare would be lower :idea:

Quote:
Amid the cost of the living crisis, many penny-pinching Londoners are more reluctant to tip than before.

What's the basis for this claim? There's nothing in the figures to support any comparison over time...

In fact, maybe it's based on some kind of comparison with when cash was king, so maybe the decline in tipping has more to do with the cash v card thing, as opposed to the cost of living stuff. Doubt if the cost of living crisis will help, though :-|

Author:  Sussex [ Tue Sep 27, 2022 9:33 pm ]
Post subject:  Re: App payment stats show 38% of punters tip in top London

Quote:
Of course, the figures here are presumably collated via apps that have a separate tipping facility enabled, but if my Zettle card reader does have such a capability then I've certainly not enabled it, nor do I intend to [-(

Think it does have a tipping function but it's a case of giving the reader back to the punter for them to tap again.

In my view akin to begging. [-(

Author:  Sussex [ Tue Sep 27, 2022 9:36 pm ]
Post subject:  Re: App payment stats show 38% of punters tip in top London

Quote:
Lopay co-found Richard Carter said: "Taxis and minicabs are part of the lifeblood of the capital, keeping Londoners and visitors alike on the move. But while London’s black cabs are global icons, earning a living behind the wheel of one is getting steadily harder."

Part of me thinks that this firm should keep its stats to itself.

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