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PostPosted: Thu Aug 24, 2006 11:49 am 
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I think this man would benefit from a quick shot of quality control testing. Anyone else charge for carrying luggage?
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Express and Echo (Exeter)

August 23, 2006 Wednesday

HEADLINE: Taxi driver makes a case for a tip!

My daughter recently visited me from Yorkshire and caught a taxi outside St David's Station.


Normally the driver goes across the level crossing as this is the most direct route but he chose to go over Exe Bridges and along Okehampton Road, catching each set of traffic lights.

On arriving at my house, she took note of the price on the meter which was £4.75. When asked the fare he said: "£5 would do as I loaded your case".

Is it normal to charge for lifting a case in and out of a taxi, above the amount on the meter? This has made me so angry. Do they expect a tip as well?

J Edwards

Woodah Road,

St Thomas, Exeter
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PostPosted: Thu Aug 24, 2006 4:04 pm 
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Joined: Sun Nov 14, 2004 9:17 am
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Location: West Yorkshire
Some fare charts have a luggage charge ours did until quite recently.


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PostPosted: Thu Aug 24, 2006 4:18 pm 
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Location: Plymouth Devon
I personally think that if you have a luggage charge then it should clearly be on display, however lets be honestr this is all part of a Taxi drivers routine and should be accepted as such, having said that though, when you do this for a customer a bit of gratuity is greatly appreciated, but in this day and age i can see why some drivers would choose to say stuff em as a lot of customers these days have no respect for us drivers!!!!

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PostPosted: Thu Aug 24, 2006 5:37 pm 
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tcabbie wrote:
Some fare charts have a luggage charge ours did until quite recently.


If the meter says 4.75 thats what you pay. Thats standard knowledge.

Regards

JD


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PostPosted: Thu Aug 24, 2006 6:28 pm 
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Location: Scotland
AH but JD, the driver took the longest route :-k We don't charge for luggage either


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PostPosted: Thu Aug 24, 2006 7:08 pm 
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skippy41 wrote:
AH but JD, the driver took the longest route :-k We don't charge for luggage either


We can charge 20 per case for luggage that goes outside the passenger compartment......but it must be on the meter and by law it is an offence to charge more than whats on the meter, but I know you know that too?

Regards

JD


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PostPosted: Thu Aug 24, 2006 9:14 pm 
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Location: 1066 Country
We charge nothing for luggage. :sad:

Big southern softies. :D

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PostPosted: Thu Aug 24, 2006 10:59 pm 
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we charge extras for articles carried outside the passenger compartment, excluding prams & dogs (not guide dogs of course, merely lurchers who may have been lamping :wink: )

CC

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PostPosted: Thu Aug 24, 2006 11:00 pm 
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Location: Plymouth
We are allowed to charge for luggage if carried in the front, 10p per case, so that would be about 30p max in a fairway.

We can't charge for loading it though. :shock: :lol:


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PostPosted: Fri Aug 25, 2006 2:21 am 
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Location: Gateshead / Newcastle
So what is a "Yorkshire Cabby" doing picking up a £4.75 fare at a Railway Station hundreds of miles away from Yorkshire? :?


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PostPosted: Fri Aug 25, 2006 12:31 pm 
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volvoman wrote:
So what is a "Yorkshire Cabby" doing picking up a £4.75 fare at a Railway Station hundreds of miles away from Yorkshire? :?


The headline should have read Devon Cabby, It is entirely my fault, I opologise to all Yorkshire cab drivers. lol. But by the miracle of technology perhaps we can rectify that mistake?

Regards

JD


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PostPosted: Fri Aug 25, 2006 9:08 pm 
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Location: West Yorkshire
Yorkshire cabbies wouldnt do that sort of thing would they :wink:


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PostPosted: Sun Sep 03, 2006 2:14 pm 
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Express and Echo (Exeter)

September 2, 2006 Saturday

HEADLINE: Amazed by taxi luggage charge

I was interested to read the letter Poor taxi service not commonplace, Points of view, August 23.


My son, grandson and I returned from Newcastle on Saturday, August 19, then hired a taxi to take us to Heavitree. On leaving the taxi, the driver added £1 on to the fare, much to my son's amazement. He was told by the driver that was for our luggage - two holdalls and one suitcase - fare total £6.70. Needless to say he did not get a tip.

I have since discovered, having spoken to a councillor, that if one hires a hackney cab they charge 20p for each piece of luggage they carry but if one hires a private taxi they will not charge for one's luggage.

So what's the difference? Maybe someone can answer the question.
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PostPosted: Sun Sep 03, 2006 5:21 pm 
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Location: Cheshire
JD wrote:
Express and Echo (Exeter)

September 2, 2006 Saturday

HEADLINE: Amazed by taxi luggage charge

I was interested to read the letter Poor taxi service not commonplace, Points of view, August 23.



I have since discovered, having spoken to a councillor, that if one hires a hackney cab they charge 20p for each piece of luggage they carry but if one hires a private taxi they will not charge for one's luggage.

So what's the difference? Maybe someone can answer the question.
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That depends on the company NOT the council. They should stick to trying to fleece their constituant's for every penny, they have NOTHING to do with what Private Hire charge.

Btw, we can (but dont) charge 10p per bag outside the passenger compartment.

Good job as well, half the asda shoppers i carry would have to pay £2-£3 extra by the ammount of stuff they buy.


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PostPosted: Sun Sep 03, 2006 5:48 pm 
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smiffyz (geoff) wrote:
That depends on the company NOT the council. They should stick to trying to fleece their constituant's for every penny, they have NOTHING to do with what Private Hire charge.

Btw, we can (but dont) charge 10p per bag outside the passenger compartment.

Good job as well, half the asda shoppers i carry would have to pay £2-£3 extra by the ammount of stuff they buy.


Three adult passengers and three items of luggage outside the passenger compartment would account for the one pound extra charge. However if the two holdalls had been carried inside the passenger compartment then they may not have incurred any charge? Depending on the bylaws?

Under normal circumstances extras are supposed to go on the meter and are part of the total fare when totalled at the end of the journey. What you see is what you pay. I accept there are some areas in the UK who do not have meters but I expect any extra charge is referenced in their bylaws.

Regards

JD


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