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Coventry Punter complains about Taxi callback charge

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Post subject: Coventry Punter complains about Taxi callback charge

Posted: Wed Dec 06, 2006 11:06 pm

Joined: Thu Nov 04, 2004 5:53 pm
Posts: 10381

Coventry Evening Telegraph

December 6, 2006 Wednesday

HEADLINE: Letters: Your Say - To The Point

BYLINE: Mark Woodman

I FEEL the need to inform you regarding taxi text charges. When you call for a taxi to pick you up there is no mention of any charge regarding call back to tell you taxi is waiting, I don't even ask for call back yet I get it, this call back charge costs me or anybody using a mobile phone up to 35p.

Mark Woodman,

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smiffyz (geoff)

Post subject:

Posted: Thu Dec 07, 2006 8:03 am

Joined: Sun Dec 04, 2005 5:37 pm
Posts: 809
Location: Cheshire

???? ours is free. the computer dials the number and it rings twice and shows "taxi outside" on the call list. I suppose if it's done by text then there has to be a charge.
Why dont they add it to the fare accross the board for mobiles.

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Sussex

Post subject:

Posted: Thu Dec 07, 2006 8:12 am

Joined: Wed Sep 03, 2003 7:30 pm
Posts: 57329
Location: 1066 Country

I think if punters haven't requested call-back then it's a bit rich charging them 35p. If they do request a text call-back then fair enough.

But out of the 35p, someone is making serious money. :-k

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