Sussex wrote:
I would say those 72% need someone or some union to speak to councillors and the like, and sort it out.
Let's look at the dynamics...
If a Delta passenger suspects they may have been overcharged, their first port of call is to ring the company who provided the service, i.e. Delta. If Delta do not provide a satisfactory solution then their next port of call is to contact the local licensing authority. Now Delta are keen to root out any overchargers for obvious reasons. If their driver is judged to have charged the correct fare then a full explanation is provided over the phone to the customer there and then. If the driver is judged to have overcharged then Delta ensure that the driver immediately refund the FULL fare, not just the amount overcharged. The result is that very few complaints filter past Delta's complaints procedure to Sefton's licensing wing.
Compare this with the service provided for our drivers. When falling foul of bus lane regulations, displaying a phone number on their door, taking a so-called cross-border hiring or having a Christmas tree decoration illuminated in their windscreen, their first port of call is their operator. If operators like Delta can satisfy drivers that their actions or wrong and should be changed (such as illegal lights in their windscreen) or agree that drivers are correct and secure on their behalf changes in legislation (such as permitting door advertisements or access to local bus lanes) then drivers seem less inclined to seek recourse through a union.
The PH vehicles I refer to as forming 72% of Merseyside's combined taxi fleet are by no means a united force. First of all they are divided by 5 local authorities. Secondly each authority is divided into dozens of competing operators. Thirdly each operator is divided up into many drivers with differing opinions. Common ground is hard to come by, but there is representation of sorts.
On the Wirral there are PH driver unions, I think represented by the T&G, who I believe secured access to Bus Lanes through political means. Liverpool is 100% focused on Hackney Carriages so it doesn't matter who represents PH, it's wasted breath. Sefton is 50/50 towards HC and PH so business has found a commercial balance of 85/15 in favour of PH in keeping with the demand. Interestingly you can divide Sefton itself into 2 portions. North Sefton's political PH creatures are the driver associations but South Sefton's political PH creatures are the operators. In 1993 these South Sefton operators secured in a Liverpool stated case the right for PH vehicles to pick up pre-bookings beyond their local authority boundary provided driver, car and operator were licensed by the same authority. OK the operators benefited from an increased customer base but so did their drivers.
So in answer to both of your questions there is no unified representation for the many thousands of PH drivers but the various parties who do represent have precipitated what is to all intents and purposes a very taxi focused environment.