26 Mar 2008
Man gets 3,000 C-charge receipts
A tradesman from Kent who went online to pay the London congestion
charge ended up being sent 3,000 receipts.
Graeme Ellis from Swanley, went on the Transport for London (TfL)
website to pay the £8 fee and then requested a receipt.
The first time, he was sent 500, and then on the next occasion 3,000
arrived at his house, delivered by Royal Mail.
TfL said it was an "unacceptable" computer error and steps had been
taken to ensure it did not happen again.
Make castles
Mr Ellis said: "The second time it happened I ended up with four boxes,
about 3,000 receipts all turned up on the doorstep in a big Royal Mail lorry.
"I think I might pay at the petrol station tomorrow. The kids love opening
them though, we make castles out of them and towers."
In a statement TfL said: "This is clearly an unacceptable error. Our service
provider, Capita, have identified the fault and put in additional controls to
ensure it does not happen in future."
Mr Ellis said he only chose to pay online after forgetting to pay the charge
on three occasions and being fined.
Source: BBC News
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