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Some advice on what to do when going to the police station to complain about a 'runner' / non-payer; This is what I did last time I had one about 15 years ago.
When you go to a Police Station, you are going there, NOT TO DISCUSS WITH THE DESK PERSONEL OR A POLICEMAN WHAT HAPPENED!!!!
YOU ARE GOING THERE TO MAKE A WRITTEN STATEMENT OF COMPLAINT!!!
Without a written statement of complaint, police cannot & will not procede with your complaint & that is why they fob you off & tell you that it is a civil matter.
The last time I had a runner, which just happened to be the manageress of Lunnpoly in Harborne, who just walked out of my cab into the shop & refused to pay, because I had taken her the shortest route, which she did not like because that route was through one of the roughest council estates in Birmingham, this is what I did;
I went into the police station & said to the desk clerk, "I am a taxi driver & I want to make a written statement of complaint about a passenger who walked off without paying, contrary to The Theft Act 1978 (might be 1968 - can't remember now), bilking section."
The woman behind the desk asked what had happened & I said that was what I wanted to make a statement about & I repeated what I said above a second time.
I DID NOT ENTER INTO ANY DISCUSSION ABOUT WHAT HAD HAPPENED, BECAUSE THAT IS WHAT I WANTED TO MAKE A STATEMENT ABOUT!!
After stating what I had previously said above three times without any joy, I then told the desk clerk that I wanted to see the duty sergeant. Eventually he came & again I said to him that I wanted to make a written statement of complaint, blah, blah, blah. Again the sergeant stated that it was a civil matter & again I repeated my request, WITHOUT DISCUSSING THE MATTER WITH HIM ANY FURTHER.
After my third request to the sergeant to make a written statement of complaint, I then said to him, "Can I please see the duty inspector, I now wish to make TWO written statements of complain!"
The sergeant excussed himself for a few minutes & went away, but came back about five minutes later with a wad of statement paper & said, "I will take you statement, because your second statement is probably a complaint about me?"
I replied, "Unfortunately yes, but as you are now prepared to take my statement about the bilking offence, I shall not proceed with that further complaint."
He duly took my written statement, the Lunnpoly manageress was interviewed & cautioned & I received my money.
The bottom line is to focus on nothing else except your right to make a written statement of complaint. The more you talk about the incident, the more the police will bamboozle you.
Focus, focus on making that written statement of complaint & do not let the police tactics sidetrack you.
Once you have made a written statement, the police have to act.
Do not loose your temper, talk quietly, but very firmly & never let the b*st*rds grind you down!!!
_________________
Kind regards,
Brummie Cabbie.
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