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captain cab
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PostPosted: Sat Aug 21, 2010 10:26 pm 
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toots wrote:
Ok, just so I understand this properly. What you're saying is if there is to be 10% given to a company for administration then that should come out of the fare, which of course won't be above the farecard tariff?


No. I'm saying all a taxi can lawfully charge is the fare allowed by the LA.

I dont understand this administration charge business, it seems like a rouse to get more money from the customer.....a charge for doing business.

Indeed why should a company add on a percentage, I could understand a set fee, but a percentage?

These companies normally use either auriga or autocab software which makes the job of preparing accounts easy anyway.

CC

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toots
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PostPosted: Sat Aug 21, 2010 10:35 pm 
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captain cab wrote:
toots wrote:
Ok, just so I understand this properly. What you're saying is if there is to be 10% given to a company for administration then that should come out of the fare, which of course won't be above the farecard tariff?


No. I'm saying all a taxi can lawfully charge is the fare allowed by the LA.

I dont understand this administration charge business, it seems like a rouse to get more money from the customer.....a charge for doing business.

Indeed why should a company add on a percentage, I could understand a set fee, but a percentage?

These companies normally use either auriga or autocab software which makes the job of preparing accounts easy anyway.

CC


All our account customers get a monthly bill with the fare charged then 10% administration fee. Although we're PH as you know we have HC's that do work for us and cover account jobs. Why it is a % rather than a set fee I don't know, it's not my company is it :wink:

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captain cab
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PostPosted: Sat Aug 21, 2010 10:41 pm 
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toots wrote:

All our account customers get a monthly bill with the fare charged then 10% administration fee. Although we're PH as you know we have HC's that do work for us and cover account jobs. Why it is a % rather than a set fee I don't know, it's not my company is it :wink:


Some do it for VAT reasons I guess.

I am not convinced of the legality of it in respect of HC's.

CC

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echo15
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PostPosted: Sun Aug 22, 2010 6:28 am 
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Quote:
within its area.


So with fares that either start or finish outside your area, you are ok to charge this admin charge?

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grandad
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PostPosted: Sun Aug 22, 2010 10:46 am 
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echo15 wrote:
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within its area.


So with fares that either start or finish outside your area, you are ok to charge this admin charge?[/code]


If the fare starts or finishes outside your area, you can charge whatever you like, provided that this is agreed before the start of hire.

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Smoked Glass
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PostPosted: Sun Aug 22, 2010 1:18 pm 
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captain cab wrote:
toots wrote:

Is a booking fee the same as an administration charge which is applied to account customers?


I would think so if it is a charge over and above the prescribed rate of fare.

I dont agree with Sussex on the credit card transactions either being an extra a driver can charge.....unless of course it is on the farecard.

CC
Is the driver charging the customer or is the booking company charging the customer? The rules allow for overcharging outside the drivers LA anyway. The jobs discussed would be mostly outside LA, but starting or finishing there I suspect.
As for credit cards, If the job is done within the LA the metered rate must be applied...but you are asking for cash if the customer prefers to pay by card and is informed of the surcharge and is willing to pay it, then no problem. The metered rate + credit surcharge. Don’t forget that providing this EXTRA service is chargeable. The customer has no obligation to use this service but does have an obligation to pay the Metered rate.
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captain cab
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PostPosted: Sun Aug 22, 2010 6:28 pm 
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Smoked Glass wrote:
The metered rate + credit surcharge. Don’t forget that providing this EXTRA service is chargeable. The customer has no obligation to use this service but does have an obligation to pay the Metered rate.


The taxi fare is a byelaw.

You cannot charge more than the byelaw allows, I believe unless the surcharge is on the farecard to charge more than the metered fare would be illegal.

CC

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captain cab
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PostPosted: Sun Aug 22, 2010 6:30 pm 
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grandad wrote:
echo15 wrote:
Quote:
within its area.


So with fares that either start or finish outside your area, you are ok to charge this admin charge?[/code]


If the fare starts or finishes outside your area, you can charge whatever you like, provided that this is agreed before the start of hire.


Absolutely correct.

CC

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echo15
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PostPosted: Mon Aug 23, 2010 4:34 am 
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Quote:
Absolutely correct


Looks like XYZ Ltd got away with it then Muwahhhha :lol: :lol:

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Steven Toy
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PostPosted: Wed Aug 25, 2010 3:22 pm 
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Remember that the credit card charge is optional. The customer can always pay cash if they prefer so no breach of legislation setting fare limits.

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wannabeeahack
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PostPosted: Wed Aug 25, 2010 3:30 pm 
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