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| Taxi Operators License Question? http://www.taxi-driver.co.uk/phpBB2/viewtopic.php?f=5&t=16634 |
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| Author: | taxiroute [ Sat Apr 23, 2011 8:50 pm ] |
| Post subject: | Taxi Operators License Question? |
hypothetical question 
say for example i had a piece of sofware that could feed enquries directly to the closest taxi company in, let's say for example, Brighton. as in the guy in the car is running my app on his phone.. Would i need an operators license? Trev |
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| Author: | skippy41 [ Sat Apr 23, 2011 10:58 pm ] |
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Now dont get technical most of us still use 2 cans and piece of string 
I would suspect it would be no more than the equivalent of receiving a direct booking to the mobile so no licence required |
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| Author: | Nemisis [ Sun Apr 24, 2011 6:13 am ] |
| Post subject: | Re: Taxi Operators License Question? |
taxiroute wrote: hypothetical question
say for example i had a piece of sofware that could feed enquries directly to the closest taxi company in, let's say for example, Brighton. as in the guy in the car is running my app on his phone.. Would i need an operators license? Trev I should imagine if you are PH the call should come through via an operator...some might say the computer software is the operator...I would have some serious doubts about this...it is an interaction directly between PH driver and customer, not dissimilar to a PH driver accepting an immediate hire on the roadside. If the driver is HC there would be no such requirement. |
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| Author: | Sussex [ Sun Apr 24, 2011 6:28 pm ] |
| Post subject: | Re: Taxi Operators License Question? |
taxiroute wrote: Would i need an operators license?
No. |
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| Author: | gusmac [ Sun Apr 24, 2011 6:43 pm ] |
| Post subject: | |
Would the person taking the call? Would taxiroute need to make sure the people the calls went to were licensed? |
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| Author: | Sussex [ Sun Apr 24, 2011 6:50 pm ] |
| Post subject: | |
gusmac wrote: Would the person taking the call?
If PH yes. |
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| Author: | Sussex [ Sun Apr 24, 2011 6:51 pm ] |
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gusmac wrote: Would taxiroute need to make sure the people the calls went to were licensed?
Interesting question. 
Does BT have to ensure that all receivers of phone bookings are licensed?
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| Author: | gusmac [ Sun Apr 24, 2011 6:59 pm ] |
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Sussex wrote: gusmac wrote: Would taxiroute need to make sure the people the calls went to were licensed? Interesting question. Does BT have to ensure that all receivers of phone bookings are licensed? BT only provide the phone line. They don't solicit taxi customers, and forward calls accordingly. |
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| Author: | Sussex [ Sun Apr 24, 2011 7:10 pm ] |
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On reflection they will need a local ops license if they forward on to PH ops, vehicles and drivers. As the app will be meeting the definition laid down in the 1976 act i.e. 'in the course of business to make provision for the invitation or acceptance of bookings for a private hire vehicle'. |
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| Author: | wannabeeahack [ Sun Apr 24, 2011 7:22 pm ] |
| Post subject: | |
I sense an advert coming on....again |
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| Author: | taxiroute [ Sun Apr 24, 2011 7:38 pm ] |
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wannabeeahack wrote: I sense an advert coming on....again
no. not advert coming. this is a genuine question. im not from the industry and im trying to learn about the rules. if you have to have a "taxi operator" license. why wouldnt i? |
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| Author: | wannabeeahack [ Sun Apr 24, 2011 10:01 pm ] |
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the freephone regional services (1 national 0800 or 0500 number) diverts to the nearest taxi/PH firm paying for the work, the phone service requires no ops licence, so your system shouldnt |
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| Author: | Nemisis [ Tue Apr 26, 2011 5:19 am ] |
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I had always considered that any PH booking must be received by a council licensed operator and then dispatched to the PH driver. Quite how this current practice can be achieved electronically eludes me, with BT routing the call to the nearest driver, and no middle man ie; the Licensed operator? A bit scary when there are so many firms doing precisely this...perhaps the thinking is too complex and Licensing Officers do the "lets turn a blind eye"? or perhaps even the call is recorded and this is considered the record legally required of the journey, which I think Mr Sussex was alluding to? So does this then mean all voice recordings of bookings made to PH must be kept for the same period as their paper counterparts? A right can of worms this one ! |
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| Author: | Sussex [ Tue Apr 26, 2011 7:36 am ] |
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Sussex wrote: On reflection they will need a local ops license if they forward on to PH ops, vehicles and drivers.
As the app will be meeting the definition laid down in the 1976 act i.e. 'in the course of business to make provision for the invitation or acceptance of bookings for a private hire vehicle'. On further reflection I think it would be legal if the app is advertising a taxi/PH booking firm, and the link goes straight to the local taxi/PH firms website. |
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| Author: | meltingsmoke [ Tue Apr 26, 2011 8:11 am ] |
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Nemisis wrote: So does this then mean all voice recordings of bookings made to PH must be kept for the same period as their paper counterparts?
A right can of worms this one ! Make’s no difference. Booking Records are mostly are on booking software nowadays. On the Opts Licence in my area, the conditions are. How the booking was made, txt, phone, Email, personal Also date and time when the booking was made |
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