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 Post subject: I wonder why...
PostPosted: Thu Jul 04, 2013 12:55 pm 
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The LA has sent all drivers a letter

"Meters must not be started before the hirer has gotten into the vehicle and must be operated for the whole journey".....

theyve had complaints...lol


what about when a trip is wholly outside of, or ends outside of the licensing area?

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 Post subject: Re: I wonder why...
PostPosted: Thu Jul 04, 2013 2:03 pm 
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wannabeeahack wrote:
The LA has sent all drivers a letter

"Meters must not be started before the hirer has gotten into the vehicle and must be operated for the whole journey".....

theyve had complaints...lol


what about when a trip is wholly outside of, or ends outside of the licensing area?


Not being a Hack..how do you guys price a run that involves 10miles travelling empty to pick up a passenger who is going only 5 miles beyond their home and which involves a 30 mile round trip for you all for only a 5 mile fare?

If that runs totally within your area and the LA say's meter cant be started until punter gets in the car and until they get out again....you must lose money big time?

Ok for us PH's as we tell em the cost before we pick em up...


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 Post subject: Re: I wonder why...
PostPosted: Thu Jul 04, 2013 2:09 pm 
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bloodnock wrote:
wannabeeahack wrote:
The LA has sent all drivers a letter

"Meters must not be started before the hirer has gotten into the vehicle and must be operated for the whole journey".....

theyve had complaints...lol


what about when a trip is wholly outside of, or ends outside of the licensing area?


Not being a Hack..how do you guys price a run that involves 10miles travelling empty to pick up a passenger who is going only 5 miles beyond their home and which involves a 30 mile round trip for you all for only a 5 mile fare?

If that runs totally within your area and the LA say's meter cant be started until punter gets in the car and until they get out again....you must lose money big time?

Ok for us PH's as we tell em the cost before we pick em up...


Not a problem here - We can't really go 10 miles without leaving the LA.

But I would imagine it's a case of "can't help you there mate" if it's a driver on his own. Companies will just send a closer taxi.

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 Post subject: Re: I wonder why...
PostPosted: Thu Jul 04, 2013 3:14 pm 
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my cars PH but my badge is dual PH/HC so I guess everyone has had the same letter

as for the price...


30 mile round trip for you all for only a 5 mile fare = £25

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 Post subject: Re: I wonder why...
PostPosted: Thu Jul 04, 2013 4:59 pm 
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bloodnock wrote:
wannabeeahack wrote:
The LA has sent all drivers a letter

"Meters must not be started before the hirer has gotten into the vehicle and must be operated for the whole journey".....

theyve had complaints...lol


what about when a trip is wholly outside of, or ends outside of the licensing area?


Not being a Hack..how do you guys price a run that involves 10miles travelling empty to pick up a passenger who is going only 5 miles beyond their home and which involves a 30 mile round trip for you all for only a 5 mile fare?

If that runs totally within your area and the LA say's meter cant be started until punter gets in the car and until they get out again....you must lose money big time?

Ok for us PH's as we tell em the cost before we pick em up...

If the job it totally within our LA we would not even accept the booking for a hackney vehicle and I even explain to the enquirer the reason why we can't quote for the job.

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 Post subject: Re: I wonder why...
PostPosted: Thu Jul 04, 2013 5:08 pm 
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wannabeeahack wrote:
The LA has sent all drivers a letter

"Meters must not be started before the hirer has gotten into the vehicle and must be operated for the whole journey".....


I would hazzard a guess that some are putting the meter on before loading the Luggage, Pram, Wheelchair, bicycle, Tricycle, Shopping and Three kids.

The LA can say what they like, the hiring starts and the meter can be put on before any loading is done so THEY ARE WRONG.

My own meter starts when all is loaded - but that is MY CHOICE.

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 Post subject: Re: I wonder why...
PostPosted: Thu Jul 04, 2013 7:48 pm 
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if a car pulls up at the booked time surely the booking starts THEN, if they take 30 minutes to come out, load the car, go back in to feed the cat/kiss the wife then set off arent I entitled to payment?

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 Post subject: Re: I wonder why...
PostPosted: Thu Jul 04, 2013 9:02 pm 
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AFAIK yes.

I remember reading a court case a few years back where a ph driver took a punter to court who refused to pay for the dead mileage to his pick-up. The court ruled in the driver's favour.

I wouldn't say the same would happen for a taxi as there "may" be a closer car on the radio circuit. In my area, quite rural, we sometimes have to go well over 10 miles to the pick-up, but still charge the mileage rate.

someone should tell the OP's council that we live in England, not the US of A and "gotten" is an American word!! :shock:


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 Post subject: Re: I wonder why...
PostPosted: Thu Jul 04, 2013 10:03 pm 
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roythebus wrote:
AFAIK yes.

I remember reading a court case a few years back where a ph driver took a punter to court who refused to pay for the dead mileage to his pick-up. The court ruled in the driver's favour.

I wouldn't say the same would happen for a taxi as there "may" be a closer car on the radio circuit. In my area, quite rural, we sometimes have to go well over 10 miles to the pick-up, but still charge the mileage rate.

someone should tell the OP's council that we live in England, not the US of A and "gotten" is an American word!! :shock:


my fault, it actually says "when the hirer is SAT in vehicle"

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 Post subject: Re: I wonder why...
PostPosted: Thu Jul 04, 2013 11:25 pm 
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wannabeeahack wrote:
roythebus wrote:
AFAIK yes.

I remember reading a court case a few years back where a ph driver took a punter to court who refused to pay for the dead mileage to his pick-up. The court ruled in the driver's favour.

I wouldn't say the same would happen for a taxi as there "may" be a closer car on the radio circuit. In my area, quite rural, we sometimes have to go well over 10 miles to the pick-up, but still charge the mileage rate.

someone should tell the OP's council that we live in England, not the US of A and "gotten" is an American word!! :shock:


my fault, it actually says "when the hirer is SAT in vehicle"

Our handbook states that the meter should be started when the journey begins. I asked for clarification and was told that it means when the wheels start turning and not before, with the exception of the customer arriving late for a booked time.

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 Post subject: Re: I wonder why...
PostPosted: Fri Jul 05, 2013 1:09 am 
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I think more than anything it is to cover wheelchairs etc.

A lot of us including myself are of the opinion that a meter should be started prior to loading a W.C, as we have to get the ramps out and load the chair plus belting up........all taking time! Unfortunately the instruction in our neck of the woods is - meter on when wheel is turning......loading up is for free, and then they wonder why drivers do not stop!

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 Post subject: Re: I wonder why...
PostPosted: Fri Jul 05, 2013 3:11 am 
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grandad wrote:
Our handbook states that the meter should be started when the journey begins. I asked for clarification and was told that it means when the wheels start turning and not before, with the exception of the customer arriving late for a booked time.


That is someone's opinion, nothing more.

My opinion:

An immediate hire starts immediately. (clue in the word immediate :wink: )

A booked hire starts at the place and time agreed, provided I am there on time.

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 Post subject: Re: I wonder why...
PostPosted: Fri Jul 05, 2013 12:03 pm 
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Quote:
Our handbook states that the meter should be started when the journey begins. I asked for clarification and was told that it means when the wheels start turning and not before, with the exception of the customer arriving late for a booked time.



Quote:
That is someone's opinion, nothing more.


I would say that you are wrong in saying that it is an opinion.

If those are the rules of your L.A............then you have to abide by them.

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 Post subject: Re: I wonder why...
PostPosted: Mon Jul 08, 2013 12:24 am 
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what about the "clock" running along with mileage (so say at a roadworks the fare goes up even though the car doesn't move)? it used be a separate button on my meter

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 Post subject: Re: I wonder why...
PostPosted: Mon Jul 08, 2013 3:43 am 
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cabby john wrote:
Quote:
Our handbook states that the meter should be started when the journey begins. I asked for clarification and was told that it means when the wheels start turning and not before, with the exception of the customer arriving late for a booked time.



Quote:
That is someone's opinion, nothing more.


I would say that you are wrong in saying that it is an opinion.

If those are the rules of your L.A............then you have to abide by them.


It is an opinion, or do you believe an LO is god?

BTW, if someone flags you down and arses about for half an hour before commencing their journey, do you still wait until the wheels start moving before putting the meter on?

Where I come from, the meter goes on when someone hires my services. Only a mug works for free on the say so of a council or it's lackey.

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