Taxi Driver Online :: View topic - Late pick ups and Irate passengers

you still licensed in Ashfield?

looking for their policy towards aggressive and threatening behaviour towards their staff

captain cab wrote:

looking for their policy towards aggressive and threatening behaviour towards their staff

you mean FROM the staff surely?

Last Thursday one of our lads went on a pick up @05:30am, the office sent him 4 minutes late due to a no show at his previous booking. When his passenger got in she was effing and blinding all the way to the 2nd pick up. When he got to the 2nd pick up he told her that if she didn't stop swearing he'd take her back to where he picked her up from. She didn't stop swearing so he did no more, turned round and took her back to where he picked her up from.

She's been in touch with the Council and he's got a come on downer to the Council offices on Thursday, she's reported him for dropping her back off because of her potty mouth.

I've got a voice record app on my iphone and whenever I pick up a single female I hit the button and it gives a reasonable quality recording of any conversation even at speed as it adjusts to ambient noise. Not sure about the actual legality of recording someone without their knowledge but if they make false accusations I feel that'll be the least of my worries. Would possibly have helped in this case though.

Author:	Nidge2 [ Mon Mar 09, 2015 6:42 pm ]
Post subject:	Late pick ups and Irate passengers
Last Thursday one of our lads went on a pick up @05:30am, the office sent him 4 minutes late due to a no show at his previous booking. When his passenger got in she was effing and blinding all the way to the 2nd pick up. When he got to the 2nd pick up he told her that if she didn't stop swearing he'd take her back to where he picked her up from. She didn't stop swearing so he did no more, turned round and took her back to where he picked her up from. She's been in touch with the Council and he's got a come on downer to the Council offices on Thursday, she's reported him for dropping her back off because of her potty mouth.

Author:	captain cab [ Mon Mar 09, 2015 6:46 pm ]
Post subject:	Re: Late pick ups and Irate passengers
you still licensed in Ashfield?

Author:	Nidge2 [ Mon Mar 09, 2015 6:49 pm ]
Post subject:	Re: Late pick ups and Irate passengers
captain cab wrote: you still licensed in Ashfield? Aye.

Author:	captain cab [ Mon Mar 09, 2015 6:55 pm ]
Post subject:	Re: Late pick ups and Irate passengers
looking for their policy towards aggressive and threatening behaviour towards their staff

Author:	wannabeeahack [ Mon Mar 09, 2015 7:10 pm ]
Post subject:	Re: Late pick ups and Irate passengers
captain cab wrote: looking for their policy towards aggressive and threatening behaviour towards their staff you mean FROM the staff surely?

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Author:	grandad [ Mon Mar 09, 2015 7:16 pm ]
Post subject:	Re: Late pick ups and Irate passengers
wannabeeahack wrote: captain cab wrote: looking for their policy towards aggressive and threatening behaviour towards their staff you mean FROM the staff surely? I think he means towards their staff. If they don't tolerate it towards their staff, they can't expect anyone else to tolerate it.

Author:	Sussex [ Mon Mar 09, 2015 7:22 pm ]
Post subject:	Re: Late pick ups and Irate passengers
Nidge2 wrote: Last Thursday one of our lads went on a pick up @05:30am, the office sent him 4 minutes late due to a no show at his previous booking. When his passenger got in she was effing and blinding all the way to the 2nd pick up. When he got to the 2nd pick up he told her that if she didn't stop swearing he'd take her back to where he picked her up from. She didn't stop swearing so he did no more, turned round and took her back to where he picked her up from. She's been in touch with the Council and he's got a come on downer to the Council offices on Thursday, she's reported him for dropping her back off because of her potty mouth. He needs to ask the council why else would he take the punter back, unless he had good reason. Once again, if only someone could invent a product that records audio and video in a cabs.

Author:	Foxtrot26 [ Mon Mar 09, 2015 9:37 pm ]
Post subject:	Re: Late pick ups and Irate passengers
shes lucky she got dropped back at her pickup point, personally I would have papped her out there and then at the side of the road

Author:	MarcusM [ Mon Mar 09, 2015 9:49 pm ]
Post subject:	Re: Late pick ups and Irate passengers
I've got a voice record app on my iphone and whenever I pick up a single female I hit the button and it gives a reasonable quality recording of any conversation even at speed as it adjusts to ambient noise. Not sure about the actual legality of recording someone without their knowledge but if they make false accusations I feel that'll be the least of my worries. Would possibly have helped in this case though.

Author:	Sussex [ Tue Mar 10, 2015 11:04 pm ]
Post subject:	Re: Late pick ups and Irate passengers
MarcusM wrote: I've got a voice record app on my iphone and whenever I pick up a single female I hit the button and it gives a reasonable quality recording of any conversation even at speed as it adjusts to ambient noise. Not sure about the actual legality of recording someone without their knowledge but if they make false accusations I feel that'll be the least of my worries. Would possibly have helped in this case though. Provided you only use it to defend any complaints against you it's 100% legal.

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