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PostPosted: Tue Nov 24, 2015 5:43 pm 
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Badge renewal time. This involves a long trip to the council offices, then a long wait to be seen, all for 30 seconds whilst an officer takes a photocopy of your driving licence. All the documents and application pack could be posted but they insist on taking a copy themselves because they need to see sight of the original driving licence.

Then a few years ago we had to fill in a driving licence mandate, this gives the council permission to contact the DVLA to check your licence details. Great I thought, now I can post my application. But no. They still want a copy of your driving licence which they have to do as one provided by the driver might have been tampered with ! I enquired why they need a physical copy when they have the mandate to check with the DVLA - it's just easier for us was the reply. Why bother filling in the mandate if you're not going to use it then ? It just gives us more options was the reply !

Now we have to go online to the DVLA and generate a licence checker code to give to the council - they can then use this code online which gives them full access to all your licence details, no need to see the original licence or take copies, OR SO I THOUGHT :roll:

So I posts my application including the licence checker code and today gets a phone call - 'we cant process your application without a copy of your driving licence, we need to see the original and take a photocopy'. BUT YOU HAVE THE CODE, YOU CAN SEE MY LICENCE ONLINE AND PRINT IT OUT !!!

'Yes, but we still need to see the original' :x #-o :roll:

https://www.gov.uk/view-driving-licence


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PostPosted: Tue Nov 24, 2015 7:20 pm 
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The DVLA mandate is for THREE years but we have to pay every year (if a 1 year badge) as they "dont keep files or access"

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PostPosted: Tue Nov 24, 2015 7:24 pm 
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THEN.....theres the DBS "update" service they wont accept or use, why? because if they did they may fall under the level of DBS checks required to remain as a "registered body" and couldnt do direct checks, yet last year (JULY 2014) i filled out a DBS check and it was March 2015 before they saw it due to fckups yet they issued my badge in the July! then this July I had to fill out ANOTHER new DBS check

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PostPosted: Tue Nov 24, 2015 9:41 pm 
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Joined: Tue Apr 03, 2007 11:27 pm
Posts: 20130
sasha wrote:
Badge renewal time. This involves a long trip to the council offices, then a long wait to be seen, all for 30 seconds whilst an officer takes a photocopy of your driving licence. All the documents and application pack could be posted but they insist on taking a copy themselves because they need to see sight of the original driving licence.

Then a few years ago we had to fill in a driving licence mandate, this gives the council permission to contact the DVLA to check your licence details. Great I thought, now I can post my application. But no. They still want a copy of your driving licence which they have to do as one provided by the driver might have been tampered with ! I enquired why they need a physical copy when they have the mandate to check with the DVLA - it's just easier for us was the reply. Why bother filling in the mandate if you're not going to use it then ? It just gives us more options was the reply !

Now we have to go online to the DVLA and generate a licence checker code to give to the council - they can then use this code online which gives them full access to all your licence details, no need to see the original licence or take copies, OR SO I THOUGHT :roll:

So I posts my application including the licence checker code and today gets a phone call - 'we cant process your application without a copy of your driving licence, we need to see the original and take a photocopy'. BUT YOU HAVE THE CODE, YOU CAN SEE MY LICENCE ONLINE AND PRINT IT OUT !!!

'Yes, but we still need to see the original' :x #-o :roll:

https://www.gov.uk/view-driving-licence

What did they expect could have changed on your photocard licence?

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PostPosted: Wed Nov 25, 2015 11:34 am 
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Joined: Wed May 23, 2012 7:24 pm
Posts: 6755
sasha wrote:
Badge renewal time. This involves a long trip to the council offices, then a long wait to be seen, all for 30 seconds whilst an officer takes a photocopy of your driving licence. All the documents and application pack could be posted but they insist on taking a copy themselves because they need to see sight of the original driving licence.

Then a few years ago we had to fill in a driving licence mandate, this gives the council permission to contact the DVLA to check your licence details. Great I thought, now I can post my application. But no. They still want a copy of your driving licence which they have to do as one provided by the driver might have been tampered with ! I enquired why they need a physical copy when they have the mandate to check with the DVLA - it's just easier for us was the reply. Why bother filling in the mandate if you're not going to use it then ? It just gives us more options was the reply !

Now we have to go online to the DVLA and generate a licence checker code to give to the council - they can then use this code online which gives them full access to all your licence details, no need to see the original licence or take copies, OR SO I THOUGHT :roll:

So I posts my application including the licence checker code and today gets a phone call - 'we cant process your application without a copy of your driving licence, we need to see the original and take a photocopy'. BUT YOU HAVE THE CODE, YOU CAN SEE MY LICENCE ONLINE AND PRINT IT OUT !!!

'Yes, but we still need to see the original' :x #-o :roll:

https://www.gov.uk/view-driving-licence


So what are you going to do about it as a group.........................................I know SFA as usual or have you grown SOME :lol: :lol: :lol:

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