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Do LA's deliberately try to make life difficult?
http://www.taxi-driver.co.uk/phpBB2/viewtopic.php?f=5&t=28053
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Author:  sasha [ Tue Nov 24, 2015 5:43 pm ]
Post subject:  Do LA's deliberately try to make life difficult?

Badge renewal time. This involves a long trip to the council offices, then a long wait to be seen, all for 30 seconds whilst an officer takes a photocopy of your driving licence. All the documents and application pack could be posted but they insist on taking a copy themselves because they need to see sight of the original driving licence.

Then a few years ago we had to fill in a driving licence mandate, this gives the council permission to contact the DVLA to check your licence details. Great I thought, now I can post my application. But no. They still want a copy of your driving licence which they have to do as one provided by the driver might have been tampered with ! I enquired why they need a physical copy when they have the mandate to check with the DVLA - it's just easier for us was the reply. Why bother filling in the mandate if you're not going to use it then ? It just gives us more options was the reply !

Now we have to go online to the DVLA and generate a licence checker code to give to the council - they can then use this code online which gives them full access to all your licence details, no need to see the original licence or take copies, OR SO I THOUGHT :roll:

So I posts my application including the licence checker code and today gets a phone call - 'we cant process your application without a copy of your driving licence, we need to see the original and take a photocopy'. BUT YOU HAVE THE CODE, YOU CAN SEE MY LICENCE ONLINE AND PRINT IT OUT !!!

'Yes, but we still need to see the original' :x #-o :roll:

https://www.gov.uk/view-driving-licence

Author:  wannabeeahack [ Tue Nov 24, 2015 7:20 pm ]
Post subject:  Re: Do LA's deliberately try to make life difficult?

The DVLA mandate is for THREE years but we have to pay every year (if a 1 year badge) as they "dont keep files or access"

Author:  wannabeeahack [ Tue Nov 24, 2015 7:24 pm ]
Post subject:  Re: Do LA's deliberately try to make life difficult?

THEN.....theres the DBS "update" service they wont accept or use, why? because if they did they may fall under the level of DBS checks required to remain as a "registered body" and couldnt do direct checks, yet last year (JULY 2014) i filled out a DBS check and it was March 2015 before they saw it due to fckups yet they issued my badge in the July! then this July I had to fill out ANOTHER new DBS check

Author:  grandad [ Tue Nov 24, 2015 9:41 pm ]
Post subject:  Re: Do LA's deliberately try to make life difficult?

sasha wrote:
Badge renewal time. This involves a long trip to the council offices, then a long wait to be seen, all for 30 seconds whilst an officer takes a photocopy of your driving licence. All the documents and application pack could be posted but they insist on taking a copy themselves because they need to see sight of the original driving licence.

Then a few years ago we had to fill in a driving licence mandate, this gives the council permission to contact the DVLA to check your licence details. Great I thought, now I can post my application. But no. They still want a copy of your driving licence which they have to do as one provided by the driver might have been tampered with ! I enquired why they need a physical copy when they have the mandate to check with the DVLA - it's just easier for us was the reply. Why bother filling in the mandate if you're not going to use it then ? It just gives us more options was the reply !

Now we have to go online to the DVLA and generate a licence checker code to give to the council - they can then use this code online which gives them full access to all your licence details, no need to see the original licence or take copies, OR SO I THOUGHT :roll:

So I posts my application including the licence checker code and today gets a phone call - 'we cant process your application without a copy of your driving licence, we need to see the original and take a photocopy'. BUT YOU HAVE THE CODE, YOU CAN SEE MY LICENCE ONLINE AND PRINT IT OUT !!!

'Yes, but we still need to see the original' :x #-o :roll:

https://www.gov.uk/view-driving-licence

What did they expect could have changed on your photocard licence?

Author:  trotskys twin [ Wed Nov 25, 2015 11:34 am ]
Post subject:  Re: Do LA's deliberately try to make life difficult?

sasha wrote:
Badge renewal time. This involves a long trip to the council offices, then a long wait to be seen, all for 30 seconds whilst an officer takes a photocopy of your driving licence. All the documents and application pack could be posted but they insist on taking a copy themselves because they need to see sight of the original driving licence.

Then a few years ago we had to fill in a driving licence mandate, this gives the council permission to contact the DVLA to check your licence details. Great I thought, now I can post my application. But no. They still want a copy of your driving licence which they have to do as one provided by the driver might have been tampered with ! I enquired why they need a physical copy when they have the mandate to check with the DVLA - it's just easier for us was the reply. Why bother filling in the mandate if you're not going to use it then ? It just gives us more options was the reply !

Now we have to go online to the DVLA and generate a licence checker code to give to the council - they can then use this code online which gives them full access to all your licence details, no need to see the original licence or take copies, OR SO I THOUGHT :roll:

So I posts my application including the licence checker code and today gets a phone call - 'we cant process your application without a copy of your driving licence, we need to see the original and take a photocopy'. BUT YOU HAVE THE CODE, YOU CAN SEE MY LICENCE ONLINE AND PRINT IT OUT !!!

'Yes, but we still need to see the original' :x #-o :roll:

https://www.gov.uk/view-driving-licence


So what are you going to do about it as a group.........................................I know SFA as usual or have you grown SOME :lol: :lol: :lol:

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