Hello Steve,

Further to email below, I appreciate the frustration and inconvenience of late payment. However, I must advise that you are still obliged to operate the contract as the conditions do not allow you to cease operation in these circumstances. The conditions are that in event of late payment, the contractor should notify us in writing (as you have done) and then if the Council has not paid within 30 days of that written notice, the contractor has the right to terminate the contract. As we are still within that period, the contract should continue.

On the subject of payment, as you’ll be aware, for this particular contract this is the responsibility of the other area office to ensure your invoice is processed on time. Although not our responsibility, Madeleine has registered your invoice on the system so that it comes to the attention of the responsible person to hopefully resolve this sooner than otherwise would have been the case.

I will chase further for you, but would be grateful for your co-operation in continuing to run the contract.

So when are you free to bin it off?

And did you miss those conditions when you signed up?