Taxi Driver Online

UK cab trade debate and advice
It is currently Fri Sep 20, 2019 5:42 pm

All times are UTC [ DST ]




Post new topic Reply to topic  [ 23 posts ]  Go to page 1, 2  Next
Author Message
 Post subject: which rate
PostPosted: Fri Aug 24, 2018 9:32 am 
Offline

Joined: Tue Apr 03, 2007 11:27 pm
Posts: 17811
A driver here yesterday was booked as a 6 passenger vehicle for a multi pick up. There were 3 passengers at the first pick up and the meter was turned on for 6 passengers. when the driver got to the second pick up there were 4 more passengers making 7 altogether. The driver stated that she could not take them all because she was only licensed for 6 so she then continued with the 3 passengers.

The question is was she correct to be on the higher rate because at the start of the journey she was booked as though there would be 6 passengers or has she inadvertently overcharged them?

_________________
Grandad,
old fart with no heart


Top
 Profile  
 
 Post subject: Re: which rate
PostPosted: Fri Aug 24, 2018 2:44 pm 
Offline

Joined: Sun Oct 16, 2016 7:08 am
Posts: 155
Location: Chorley
Yes, the driver was in the right to continue the journey at the higher rate due to the vehicle type being supplied as requested. It met it's obligation according to law of contract.


Top
 Profile  
 
 Post subject: Re: which rate
PostPosted: Fri Aug 24, 2018 6:42 pm 
Offline

Joined: Tue Oct 18, 2011 7:36 pm
Posts: 829
I’ve had customers complain at multidrops that there are only 2 of them left in the cab so why am I charging the £3 extra. #-o


Top
 Profile  
 
 Post subject: Re: which rate
PostPosted: Fri Aug 24, 2018 8:38 pm 
Offline
User avatar

Joined: Wed Sep 03, 2003 7:30 pm
Posts: 43543
Location: 1066 Country
grandad wrote:
The question is was she correct to be on the higher rate because at the start of the journey she was booked as though there would be 6 passengers or has she inadvertently overcharged them?

I suppose it depends if it's a hackney or PH.

Even if it's a PH if the fare chart says 1-4 X price, 5-8 Y price, then you could be viewed as unfair trading.

_________________
IDFIMH


Top
 Profile  
 
 Post subject: Re: which rate
PostPosted: Fri Aug 24, 2018 8:40 pm 
Offline

Joined: Tue Apr 03, 2007 11:27 pm
Posts: 17811
Sussex wrote:
grandad wrote:
The question is was she correct to be on the higher rate because at the start of the journey she was booked as though there would be 6 passengers or has she inadvertently overcharged them?

I suppose it depends if it's a hackney or PH.

Even if it's a PH if the fare chart says 1-4 X price, 5-8 Y price, then you could be viewed as unfair trading.

It was hackney.

_________________
Grandad,
old fart with no heart


Top
 Profile  
 
 Post subject: Re: which rate
PostPosted: Fri Aug 24, 2018 8:41 pm 
Offline
User avatar

Joined: Wed Sep 03, 2003 7:30 pm
Posts: 43543
Location: 1066 Country
grandad wrote:
It was hackney.

Then it doesn't matter what was quoted for, the council set rate is law.

_________________
IDFIMH


Top
 Profile  
 
 Post subject: Re: which rate
PostPosted: Sun Aug 26, 2018 9:28 am 
Offline
User avatar

Joined: Sat Apr 01, 2006 11:47 pm
Posts: 12935
Location: Stamford Britains prettiest town till SKDC ruined it
the correct rate would be T1 as only 3 passengers carried

unless the journey started outside the boundaries in which case you might be able to argue that the meter rate is not relevant

_________________
Taxis Are Public Transport too

Join the campaign to get April fools jokes banned for 364 days a year !


Top
 Profile  
 
 Post subject: Re: which rate
PostPosted: Mon Aug 27, 2018 8:42 am 
Offline

Joined: Tue Apr 03, 2007 11:27 pm
Posts: 17811
edders23 wrote:
the correct rate would be T1 as only 3 passengers carried

unless the journey started outside the boundaries in which case you might be able to argue that the meter rate is not relevant

A previous licensing officer told me a few years ago that if the job is a multi pick up and expected to be for 5-8 passengers then it should be at the rate for 5-8 from the start. Are you saying that it should be at rate 1 until the 5th passenger is picked up and then change the rate to rate 5? Also if it is the reverse and say 8 passengers start the journey with multi drops that as soon as the number of passengers drops to 4 that you then reduce the rate?

_________________
Grandad,
old fart with no heart


Top
 Profile  
 
 Post subject: Re: which rate
PostPosted: Mon Aug 27, 2018 9:04 pm 
Offline
User avatar

Joined: Wed Sep 03, 2003 7:30 pm
Posts: 43543
Location: 1066 Country
To me it's quite simple.

If you are a hackney working within your borough you follow the approved tariff chart.

If you have 1-4 people in your cab you charge them the 1-4 people rate.

If you have 5-8 people in your cab you charge them the 5-8 people rate.

Doing anything else is surely a breach of your bylaws, no matter what the customer booked.

_________________
IDFIMH


Top
 Profile  
 
 Post subject: Re: which rate
PostPosted: Tue Aug 28, 2018 8:57 am 
Offline

Joined: Tue Apr 03, 2007 11:27 pm
Posts: 17811
Sussex wrote:
To me it's quite simple.

If you are a hackney working within your borough you follow the approved tariff chart.

If you have 1-4 people in your cab you charge them the 1-4 people rate.

If you have 5-8 people in your cab you charge them the 5-8 people rate.

Doing anything else is surely a breach of your bylaws, no matter what the customer booked.

So at what point do you change the rate? Or do we just refuse jobs that have multi pick ups or drop offs?

_________________
Grandad,
old fart with no heart


Top
 Profile  
 
 Post subject: Re: which rate
PostPosted: Tue Aug 28, 2018 9:26 am 
Offline
User avatar

Joined: Thu Sep 07, 2006 8:26 pm
Posts: 8047
grandad wrote:
Sussex wrote:
To me it's quite simple.

If you are a hackney working within your borough you follow the approved tariff chart.

If you have 1-4 people in your cab you charge them the 1-4 people rate.

If you have 5-8 people in your cab you charge them the 5-8 people rate.

Doing anything else is surely a breach of your bylaws, no matter what the customer booked.

Quote:
So at what point do you change the rate? Or do we just refuse jobs that have multi pick ups or drop offs?
You should have already agreed this with the council......at your meetings with them..

_________________
Justice for the 96. It has only taken 27 years...........repeat the same lies for 27 years and the truth sounds strange to people!


Top
 Profile  
 
 Post subject: Re: which rate
PostPosted: Tue Aug 28, 2018 12:02 pm 
Offline

Joined: Mon Jan 18, 2016 7:56 pm
Posts: 1742
MR T wrote:
grandad wrote:
Sussex wrote:
To me it's quite simple.

If you are a hackney working within your borough you follow the approved tariff chart.

If you have 1-4 people in your cab you charge them the 1-4 people rate.

If you have 5-8 people in your cab you charge them the 5-8 people rate.

Doing anything else is surely a breach of your bylaws, no matter what the customer booked.

Quote:
So at what point do you change the rate? Or do we just refuse jobs that have multi pick ups or drop offs?
You should have already agreed this with the council......at your meetings with them..



Surely the bylaws for the Authority make it clear what can be charged and how to apply the charge when a Hackney Carriage is engaged to do a private hiring,or are we discussing the use of a private hire vehicle in which case the operator decides the rate to be charged.


Top
 Profile  
 
 Post subject: Re: which rate
PostPosted: Tue Aug 28, 2018 4:49 pm 
Offline

Joined: Tue Apr 03, 2007 11:27 pm
Posts: 17811
MR T wrote:
grandad wrote:
Sussex wrote:
To me it's quite simple.

If you are a hackney working within your borough you follow the approved tariff chart.

If you have 1-4 people in your cab you charge them the 1-4 people rate.

If you have 5-8 people in your cab you charge them the 5-8 people rate.

Doing anything else is surely a breach of your bylaws, no matter what the customer booked.

Quote:
So at what point do you change the rate? Or do we just refuse jobs that have multi pick ups or drop offs?
You should have already agreed this with the council......at your meetings with them..

I did mention the view of a previous licensing officer in our area.

_________________
Grandad,
old fart with no heart


Top
 Profile  
 
 Post subject: Re: which rate
PostPosted: Tue Aug 28, 2018 4:51 pm 
Offline

Joined: Tue Apr 03, 2007 11:27 pm
Posts: 17811
heathcote wrote:
MR T wrote:
grandad wrote:
Sussex wrote:
To me it's quite simple.

If you are a hackney working within your borough you follow the approved tariff chart.

If you have 1-4 people in your cab you charge them the 1-4 people rate.

If you have 5-8 people in your cab you charge them the 5-8 people rate.

Doing anything else is surely a breach of your bylaws, no matter what the customer booked.

Quote:
So at what point do you change the rate? Or do we just refuse jobs that have multi pick ups or drop offs?
You should have already agreed this with the council......at your meetings with them..



Surely the bylaws for the Authority make it clear what can be charged and how to apply the charge when a Hackney Carriage is engaged to do a private hiring,or are we discussing the use of a private hire vehicle in which case the operator decides the rate to be charged.
as previously stated, it was a Hackney and there is nothing in the bylaws to cover this scenario.

_________________
Grandad,
old fart with no heart


Top
 Profile  
 
 Post subject: Re: which rate
PostPosted: Tue Aug 28, 2018 7:00 pm 
Offline
User avatar

Joined: Thu Sep 07, 2006 8:26 pm
Posts: 8047
grandad wrote:
heathcote wrote:
MR T wrote:
grandad wrote:
Sussex wrote:
To me it's quite simple.

If you are a hackney working within your borough you follow the approved tariff chart.

If you have 1-4 people in your cab you charge them the 1-4 people rate.

If you have 5-8 people in your cab you charge them the 5-8 people rate.

Doing anything else is surely a breach of your bylaws, no matter what the customer booked.

Quote:
So at what point do you change the rate? Or do we just refuse jobs that have multi pick ups or drop offs?
You should have already agreed this with the council......at your meetings with them..



Surely the bylaws for the Authority make it clear what can be charged and how to apply the charge when a Hackney Carriage is engaged to do a private hiring,or are we discussing the use of a private hire vehicle in which case the operator decides the rate to be charged.
as previously stated, it was a Hackney and there is nothing in the bylaws to cover this scenario.

Then get them sorted

_________________
Justice for the 96. It has only taken 27 years...........repeat the same lies for 27 years and the truth sounds strange to people!


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 23 posts ]  Go to page 1, 2  Next

All times are UTC [ DST ]


Who is online

Users browsing this forum: No registered users and 5 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
Powered by phpBB® Forum Software © phpBB Group