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 Post subject: Autocab Ghost
PostPosted: Fri Mar 31, 2017 6:58 am 
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Joined: Sun Oct 16, 2005 12:07 am
Posts: 2456
Location: Hampshire (HC)
Is anyone using AutoCab Ghost with text messaging confirming the car has been dispatched?


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 Post subject: Re: Autocab Ghost
PostPosted: Fri Mar 31, 2017 11:31 am 
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Joined: Sun Oct 16, 2016 7:08 am
Posts: 73
Location: Chorley
We had the despatch text on autocab v.12 , but have changed to a different system now. Why do you ask?


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 Post subject: Re: Autocab Ghost
PostPosted: Fri Mar 31, 2017 3:01 pm 
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Joined: Sun Oct 16, 2005 12:07 am
Posts: 2456
Location: Hampshire (HC)
I wondering about the data protection implications. Drivers were not informed of their full name appearing on the text messages.

Autocab say that it's full name or nothing. The 'directors' say it's out of their hands; they are reliant upon Autocab.

Have any other users had this issue?


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 Post subject: Re: Autocab Ghost
PostPosted: Fri Mar 31, 2017 4:02 pm 
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Joined: Sun Oct 16, 2016 7:08 am
Posts: 73
Location: Chorley
If you alter your drivers profile to display forename only,then that is what will appear on the text. Simples. Of course you will have to maintain a written record of their surnames elsewhere but that shouldn't be a problem.


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 Post subject: Re: Autocab Ghost
PostPosted: Fri Mar 31, 2017 4:45 pm 
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Joined: Tue Apr 03, 2007 11:27 pm
Posts: 16429
cabbyman wrote:
I wondering about the data protection implications. Drivers were not informed of their full name appearing on the text messages.

Autocab say that it's full name or nothing. The 'directors' say it's out of their hands; they are reliant upon Autocab.

Have any other users had this issue?

Is there a problem with the full name appearing? It is on the badge that they all wear.

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Grandad,
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 Post subject: Re: Autocab Ghost
PostPosted: Fri Mar 31, 2017 8:56 pm 
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Joined: Sun Oct 16, 2005 12:07 am
Posts: 2456
Location: Hampshire (HC)
This is the argument that keeps coming up, Grandad.

However, how many people get in the car and look for the badge, let alone note the details on it.

The argument of those complaining about this, is that someone could take a screenshot of the information, maybe while bored waiting a couple of minutes for the taxi to arrive. This could then be used in the future in some way.

Let's face it, how many idiotic scroats do some drivers pick up???


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 Post subject: Re: Autocab Ghost
PostPosted: Fri Mar 31, 2017 9:19 pm 
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Joined: Wed Sep 03, 2003 7:30 pm
Posts: 38215
Location: 1066 Country
cabbyman wrote:
Is anyone using AutoCab Ghost with text messaging confirming the car has been dispatched?

Yes.

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 Post subject: Re: Autocab Ghost
PostPosted: Fri Mar 31, 2017 9:20 pm 
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Joined: Wed Sep 03, 2003 7:30 pm
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Location: 1066 Country
cabbyman wrote:
Drivers were not informed of their full name appearing on the text messages.

Autocab say that it's full name or nothing. The 'directors' say it's out of their hands; they are reliant upon Autocab.

Doesn't happen here, first names only.

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IDFIMH


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 Post subject: Re: Autocab Ghost
PostPosted: Fri Mar 31, 2017 9:22 pm 
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Joined: Wed Sep 03, 2003 7:30 pm
Posts: 38215
Location: 1066 Country
grandad wrote:
cabbyman wrote:
Is there a problem with the full name appearing? It is on the badge that they all wear.

I would have a problem, and no our badges don't have our names just our mugs on.

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IDFIMH


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 Post subject: Re: Autocab Ghost
PostPosted: Fri Mar 31, 2017 9:59 pm 
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Joined: Tue Apr 03, 2007 11:27 pm
Posts: 16429
Sussex wrote:
grandad wrote:
cabbyman wrote:
Is there a problem with the full name appearing? It is on the badge that they all wear.

I would have a problem, and no our badges don't have our names just our mugs on.

How do customers complain if they can't identify you?

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Grandad,
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 Post subject: Re: Autocab Ghost
PostPosted: Sat Apr 01, 2017 7:00 am 
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Location: 1066 Country
Big fat numbers on it, as well as on the car.

Booking records in our office.

How do people complain about police, about bus drivers, even train drivers?

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 Post subject: Re: Autocab Ghost
PostPosted: Sat Apr 01, 2017 7:45 am 
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Joined: Tue Apr 03, 2007 11:27 pm
Posts: 16429
Sussex wrote:
Big fat numbers on it, as well as on the car.


Doesn't that big fat number correspond to the drivers full name on the public register that must be kept by the Council?

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Grandad,
old fart with no heart


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 Post subject: Re: Autocab Ghost
PostPosted: Sat Apr 01, 2017 7:58 am 
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Joined: Wed Sep 03, 2003 7:30 pm
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Location: 1066 Country
I take the view that the Data Protection Act, and the Human Rights Act trumps the 1976 Act.

I also take the view that drivers details should not be put online, and anyone requesting any personal details should have good reason for doing so.

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 Post subject: Re: Autocab Ghost
PostPosted: Tue Apr 11, 2017 11:07 pm 
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Joined: Tue Apr 29, 2008 4:06 pm
Posts: 20458
Location: A City near Birmingham
Sussex wrote:
grandad wrote:
cabbyman wrote:
Is there a problem with the full name appearing? It is on the badge that they all wear.

I would have a problem, and no our badges don't have our names just our mugs on.


where are you plated, Bosnia?

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